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Publications

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  • All HBS Web  (288)
    • News  (32)
    • Research  (200)
    • Events  (2)
    • Multimedia  (2)
  • Faculty Publications  (127)

Show Results For

  • All HBS Web  (288)
    • News  (32)
    • Research  (200)
    • Events  (2)
    • Multimedia  (2)
  • Faculty Publications  (127)
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  • 04 Mar 2024
  • News

Friction 101: How to Make the Right Things Easier and Wrong Things Harder

  • 04 Jan 2021
  • News

Chasing Friction: The Paradox of High Performing Teams

  • 31 Oct 2016
  • News

Lending Over Backwards: How Does Borrowing Money Hurt Relationships?

  • 28 Mar 2014
  • News

“Government Entrepreneur” is Not an Oxymoron

  • 02 Sep 2014
  • News

What’s Your Language Strategy?

  • 15 Sep 2019
  • News

Sunday Strategist: Your Company Should Let You Work From Anywhere

  • 07 Feb 2022
  • News

Ask Help Desk: What Should I Do When My Job Gives Me Lousy Tech?

  • 11 Oct 2023
  • News

Soldier On

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes In November of 2022, 33-year-old Phillip Jones (MPA/MBA 2021) was elected mayor of Newport News, Virginia, where he had spent part of his childhood. The son of two Air Force veterans, he served six years in... View Details
  • 01 Mar 2024
  • News

Alumni and Faculty Books and Podcasts

pervasive and least-understood fail point that threatens to kneecap even the best-laid scaling plan: organizational friction. Bier reveals why organizational frictions take hold as you grow and how they slow your company down. These... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Jun 2024
  • News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books Debunking Teenagers: 200 Research-Based Parenting Strategies to Help Your Adolescent Successfully Navigate the “Tempteen” Years By Daphne Adler (MBA 2004) Independently Published Why are teenagers constantly tempted to behave... View Details
  • 28 May 2019
  • News

3-Minute Briefing: Tom Hulme (MBA 2007)

use digital tools to take the friction out of bringing together a diverse set of people to co-create and iterate. That became OpenIDEO. We now have a couple hundred thousand people collaborating online for the social good. Most businesses... View Details
Keywords: April White
  • 01 Dec 2019
  • News

INK: Big News for Small Business

spur a powerful transformation in access and opportunity. If we can foster an environment where innovation comes together with capital markets and lending and reduces the barriers and frictions in small business lending, we can help this... View Details
Keywords: Jen McFarland Flint
  • 07 Aug 2018
  • News

DreamBox Learning Breaks New Ground

the team to really win. In the beginning, some people didn’t like it when I used that phrase because they felt that friction is a negative thing, and they didn’t want to have any friction with their... View Details
  • 30 Jul 2019
  • News

Turning Around Tesco

thing is if there is friction at the border.” Britain imports half the food it eats; a Spanish lettuce that lingers at the border for even two days has a much-diminished shelf life, notes Lewis, who nonetheless seems ready to accept any... View Details
Keywords: Tesco; Food and Beverage Stores; Retail Trade
  • 01 Jun 2018
  • News

The Evolution of Modern Pricing Models

necessarily beneficial for e-commerce vendors. What led you to make that argument? TT: Amazon has been a leader in the idea of reducing friction in shopping. One click, you’ve bought your books. So other companies also wanted to reduce... View Details
  • 01 Sep 2004
  • News

Promise & Perils

Chinese imports are flooding the domestic market. China recorded a $124 billion trade surplus with the United States last year, the biggest bilateral trade imbalance in history. Trade friction escalated late last year when the U.S.... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Mar 2004
  • News

David “Bull” Gurfein: Bronze Star citation

the tank platoon, issued a quick “five paragraph order” and then re-attacked at the breach site as the sun was setting. Overcoming the friction of the battlefield with all the changing variables of the approaching darkness and new... View Details
Keywords: National Security and International Affairs; Government
  • 04 Sep 2019
  • News

Clicks and Mortar

as fast and easy and convenient for you to get the products that you need? But part of the joy of shopping at places like Marshalls or T.J.Maxx or the old Filene’s Basement is the idea of hunting for a bargain. That friction is designed... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade
  • 28 Oct 2021
  • News

Capital Considerations for Black Entrepreneurs; Pivoting for Gender Equity

300 applicants and became the largest student-led business plan competition for Black entrepreneurs in the U.S. But as the competition progressed, Foster and Simpson began to identify some biases and frictions in the evaluation and... View Details
Keywords: Margie Kelley
  • 10 Mar 2021
  • News

Sister Soldier

on one side, and much quieter, more introverted individuals on the other, and show the events that led very normal people into extraordinary circumstances. In your descriptions of women commanding men, there isn’t any friction or... View Details
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