Franchise - Publications - Faculty & Research

10 Dec 2008
News

Microsoft's Cracked Windows: How The World's Technology Juggernaut Lost Its Buzz And Became The 'Underdog'

03 Feb 2017
News

Is greed slowing the NFL's growth?

25 Apr 2019
News

Who’s the Most Important Member of an NFL Franchise?

23 May 2021
News

How Have the Pegulas Gotten Things Right with the Bills, but So, So Wrong With the Sabres?

06 Jun 2016
News

Know the Job Your Product Was Hired for (with Help from Customer Selfies)

02 Oct 2013
News

Comeback Kids: How the Boston Red Sox went from last place to World Series

04 Sep 2013
News

Hollywood’s Tanking Business Model

10 Sep 2013
News

The First Five Years: Brooke Biederman (MBA 2019)

What inspired you to launch Forby Entertainment Partners? I started working on film and TV shoots in New York City during college. My first boss, an executive producer, recommended Edward Jay Epstein’s book, The Hollywood Economist: The Hidden Financial Reality Behind... View Details

Keywords: Robert Bochnak

01 Mar 2024
News

Game On

It’s raining in Sarasota. And not a light sprinkle but a proper, Florida drenching, so the outdoor courts at the Pickleball Club’s Lakewood Ranch location are deserted. Inside is a different story. Most of the 12 courts are in play. With four people to a court, all... View Details

Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment

22 Nov 2023
News

So You Want to Join a Startup

regional franchise of a fast-growing restaurant promotion company, was ultimately successful, named to the Inc 500 list of fastest growing private US companies, and launching Bessalel's 30-year career as an entrepreneur and investor.... View Details

31 Jul 2023
News

Striving for Imperfection

smart enough to let him do that experimentation. Eight years elapsed before that became a commercial product. It’s amazing that Nestle, that had two big existing franchises in coffee—instant and stove top—was willing to risk those View Details

Keywords: Management of Companies and Enterprises; Management

05 Nov 2019
News

Alumnus Named McDonald’s CEO

included a rekindling customer interest by refocusing on convenience. “There was a latent love for the brand,” Kempczinski told the Bulletin. “We had just been underdelivering on what their expectations were.” In an interview with the Wall Street Journal, Kempczinksi... View Details

Keywords: Food Services and Drinking Places; Hospitality

12 Feb 2021
News

How Dunkin’ Donuts Took Over the World

for. And that’s when the trouble began. Basically I changed the mission of the business from being a focused coffee and donut shop company to becoming a franchise business. Feeling that a 60-time multiple was extraordinarily intoxicating,... View Details

Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade

07 Apr 2015
News

Warrior Spirit

coincidentally, Chatri means “warrior” in the Thai language.) Franchise requests for Evolve have come in from across Asia and around the world, but Sityodtong has chosen a slower, more controlled path to growth. “If we’re committed to... View Details

Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Technical and Trade Schools; Educational Services

22 Feb 2022
News

New Urban Order

that more and more cities may zone or franchise waste collection, restricting the number of operators (and emissions) while improving safety in designated areas—as Los Angeles has done, with New York soon to follow. Every landfill is at a... View Details

Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services

01 Jun 1998
News

New Releases

Franchise Organizations by Jeffrey L. Bradach (Harvard Business School Press) How much impact do chains such as Pizza Hut and McDonald's have on today's economy? Here are some telling numbers: a new View Details

01 Jun 2003
News

Portraits from the Class of 2003

First Film: Open Invitation, half–hour dark comedy Previous Job: managed brand franchises for Procter & Gamble, Cincinnati and Toronto AT P&G: spearheaded relationship with UNICEF to donate tuberculosis vaccines Copresident: HBS... View Details

Keywords: Arts, Entertainment

01 Apr 2002
News

Just Super

sold and moved outside the region. Now, he and his son Jonathan Kraft (MBA '90), the Patriots' vice chairman, have established the Pats as a solid NFL franchise and likely contender for years to come. "When we bought this team eight years... View Details

Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

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