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- People (2)
- News (263)
- Research (439)
- Multimedia (2)
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- 01 Dec 2011
- News
At Your Service
what’s fueling the greens. Southwest Airlines would be red on food service. But Southwest doesn’t pay much attention to that, because getting better at food service would slow... View Details
Keywords: Deborah Blagg; customer service; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
- 17 Oct 2016
- News
Business Solutions That Help Cut Food Waste
- 10 Aug 2017
- News
Pal’s Sudden Service: Taking Fast Food to the Next Level
- 22 Feb 2016
- News
Cooking Up America’s Food Culture
Duda has seen in the food world, in his 30-year career, is the number of people who work in food services who don’t work in kitchens. That’s where Duda feels he can make his... View Details
Keywords: April White
- 12 May 2016
- News
Food Rescue Is on a Mission
Carson notes. “Coming in for a meal can connect them with people and services that are provided by those missions, including counseling, job training, health workers. The food is the tip of the iceberg.”... View Details
Keywords: Jill Radsken
- 25 Apr 2014
- News
A model of service
private schools, enabling students to volunteer on a regular basis. "Students come away from the experience realizing that we are all alike, but sometimes bad things happen to people and they are forced to live off of food stamps or go to... View Details
- 08 May 2018
- News
How HBS Helped Wolfgang Puck Build a Food Empire
- 01 Sep 2020
- News
Good Odds
pounds of food that had been prepared for customers in the catering, hotel, travel, and restaurant industries got stuck in the supply chain when the world seized up. That’s when Philip Behn (MBA 2005), CEO of Imperfect Foods, jumped into... View Details
- 01 Sep 2020
- News
Elevator Pitch: First Byte
Illustration by Drue Wagner Illustration by Drue Wagner Concept: “Alfred,” a food industry collaborative robot, or “cobot,” trained to assist in the assembly of items such as salads and food bowls at... View Details
- 31 Mar 2015
- News
Let's Be Real: Why Transparency in Business Should Be the Norm
- 27 Aug 2018
- News
How to think like a gourmet
- 07 Mar 2008
- News
Art of retaining professionals
- 01 Mar 2024
- News
Game On
It’s raining in Sarasota. And not a light sprinkle but a proper, Florida drenching, so the outdoor courts at the Pickleball Club’s Lakewood Ranch location are deserted. Inside is a different story. Most of the 12 courts are in play. With four people to a court, all... View Details
- 01 Jun 2023
- News
Curb Appeal
modernizing for the sake of modernizing, but modernizing for the sake of delivering better service to our customers.” Not screwing things up is pretty much her mandate. Tisch was sworn into office at a challenging time: The coronavirus... View Details
- 20 Jan 2023
- News
Free Spirits
service, either having purchased their own device, called the Equalizer, or by bringing their product to one of several service centers around the country. NA options are now standard fare at Minneapolis-area taprooms. There’s real... View Details
- 06 Jul 2023
- News
Home Economics
In a remote village in the Mexican state of Chiapas, 13 women gather in an open-air community space. Each has arrived at their weekly meeting with a small deposit for El Banco—“the bank”—as the women have named the savings club they’ve formed with the assistance of... View Details
Keywords: April White
- 12 Mar 2021
- News
My Favorite Case
entrepreneurial culture relative to its Wall Street counterparts, but competition in the investment banking industry is intensifying in 1997 due to a wave of mega-mergers. The new combined banking entities are able to offer customers a broader array of products and... View Details
- 12 Feb 2021
- News
How Dunkin’ Donuts Took Over the World
300 shops. Earnings had grown from $100,000 pretax profits to $800,000 pre-tax profits. And in order to satisfy my dad, decided to have a public offering in 1968, which was quite successful. We were the third company to go public in the View Details
- 01 Jan 2005
- News
Joseph J. O'Donnell, MBA 1971
newspapers at enormous savings to national studios and local exhibitors. And skiers who have enjoyed winters at Jiminy Peak in western Massachusetts and Bromley Mountain in Vermont are schussing in resorts the company owns, while the food... View Details