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  • October–December 2022
  • Article

How Psychological Safety and Feeling Heard Relate to Burnout and Adaptation Amid Uncertainty

By: Michaela J. Kerrissey, Tuna Cem Hayirli, Aditi Bhanja, Nicholas Stark, James Hardy and Christopher Peabody
Background: Psychological safety—the belief that it is safe to speak up—is vital amid uncertainty, but its relationship to feeling heard is not well understood.
Purpose: The aims of this study were (a) to measure feeling heard and (b) to assess... View Details
Keywords: Burnout; Crisis; Psychological Safety; Feeling Heard; Process Adaptation; Interpersonal Communication; Well-being; Health Care and Treatment; Adaptation
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  • 11 Aug 2011
  • News

Heard on the Street and the She-E-Os

After its first a cappella group, The Tycoons, disbanded ca. 1970-71, HBS had to wait almost 20 years before two new a cappella groups, Heard on the Street (HOTS) and the She-E-Os, were founded in the late 1980s: HOTS in 1987 by Bill... View Details
Keywords: Keith Larson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Colleges, Universities, and Professional Schools; Educational Services
  • 04 Dec 2020
  • Blog Post

Heard on the Street (HOTS) - bringing the HBS community together through harmony

Heard on the Street (HOTS) is the one and only a cappella group at HBS. During this period of disconnection due to COVID-19, we have embraced music’s power to bring people together. The first concert of the season took place last night on... View Details
  • 02 Nov 2016
  • News

When You Feel Pressured to Do the Wrong Thing at Work

  • 05 Jul 2023
  • What Do You Think?

How Are Middle Managers Falling Down Most Often on Employee Inclusion?

career. 2. The reliance on policies allowing work away from the office has created new challenges for managers. A better reason backed by research is that organizations are failing to engage their employees. Why? In large part because those employees View Details
Keywords: by James Heskett
  • 22 Feb 2023
  • Blog Post

Meet the Disability Advocacy and Affinity Group (DAAG)

seek to create more space for their voices to be heard and celebrated. We know that “disability” can mean many different things and feel differently depending on the individual. We welcome anyone who... View Details
  • February 2024
  • Article

Conveying and Detecting Listening in Live Conversation

By: Hanne Collins, Julia A. Minson, Ariella S. Kristal and Alison Wood Brooks
Across all domains of human social life, positive perceptions of conversational listening (i.e., feeling heard) predict well-being, professional success, and interpersonal flourishing. But a fundamental question remains: Are perceptions of listening accurate? Prior... View Details
Keywords: Interpersonal Communication; Behavior; Perception
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  • February 2003 (Revised July 2005)
  • Case

British Broadcasting Corporation (A): One BBC

By: Rosabeth M. Kanter and Douglas A Raymond
Greg Dyke, the new director general of the British Broadcasting Corp. (BBC) must decide whether to extend an already ambitious change effort at the world's largest public service broadcaster. The initial results of the effort are very positive: audience numbers are up,... View Details
Keywords: Change Management; Media; Organizational Change and Adaptation; Organizational Culture; Leadership Development; Competition; Creativity; Relationships; Media and Broadcasting Industry; United Kingdom
Related

    Beyond Their Funds, How Can Your Investors Be Helpful?

    An entrepreneur recently said to me “When it gets really hard, I feel like I’m doing it wrong.” She went on to say that sometimes she’s not sure how her investors could be helpful — even if it’s just validating what’s hard vs. advising on how to work through... View Details
    • October 2022
    • Article

    When Listening Is Spoken

    By: Hanne Collins
    Feeling heard is critical to human flourishing—across domains, relationships are strengthened and individual well-being is enhanced when people feel listened to. High-quality conversational listening not only requires the cognitive processes of attention and... View Details
    Keywords: Listening; Interpersonal Communication; Perception; Behavior
    Related
    • 05 Jun 2017
    • Blog Post

    Reflecting on the Section Experience at HBS

    Germany for a number of years my wife and I also wanted an impetus to move back to the US, and we decided that my goal of getting my MBA would be that catalyst. Before arriving on campus I heard that the section experience is an important... View Details
    • 04 Aug 2016
    • Blog Post

    Getting Accepted to HBS through the 2+2 Program

    As I wind down my two years at HBS, it’s hard to believe that this journey started for me almost seven years ago—when I first heard about the 2+2 Program in the fall of my junior year at MIT. I hardly even understood the concept of... View Details
    • 18 Jan 2019
    • Blog Post

    Exploring the Tech World Through WesTrek

    chats, and social events.   When I first heard about WesTrek, I immediately knew I had to attend. It would also be a fantastic way for me to determine whether I could really picture myself moving there this summer, so I secured myself a... View Details
    • 20 Dec 2022
    • Op-Ed

    Employee Feedback: The Key to Retention During the Great Resignation

    disciplined and structured to prevent missteps and outbursts that will shut down the conversation. 4. Make a plan. Having heard the truth, diagnose root causes of problems and develop a systemic action plan to realign the organization. 5.... View Details
    Keywords: by Michael Beer
    • Web

    The Benefits of a Residential Campus - MBA

    Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details
    • 21 Mar 2019
    • Blog Post

    What I Didn't Know About HBS Faculty

    yourself with are truly important to your success and development.  Before coming to HBS I heard a lot about how great the professors were in their fields and that we would have a chance to learn a great deal from them and our fellow... View Details
    • 25 Feb 2016
    • Blog Post

    Dealing with FOMO at HBS

    We’ve heard that many HBS students suffer from FOMO (Fear of Missing Out) when they first arrive on campus. There are so many events to attend, people to meet, and clubs to join – it can be a challenge to soak it all in and prioritize... View Details
    • 28 Jun 2021
    • Blog Post

    7 Things HBS Taught Me the Last 2 Years

    I graduated from Harvard Business School last month with 900 indomitable classmates as part of the Class of 2021. I feel a deep sense of gratitude to my family, friends, colleagues, and everyone else who made this journey from Bombay to... View Details
    • 26 Jun 2020
    • Blog Post

    (PPE)ople First: Bringing Critical Personal Protective Equipment to Boston Hospitals

    This Experience Meant? In January, we heard about the Coronavirus in China; by the beginning of March we had classes moved online and shortly thereafter we saw stay-at-home orders issued across the state, the country and the world. As the... View Details
    • 24 Oct 2005
    • Research & Ideas

    IPR: Protecting Your Technology Transfers

    think warrant further exploration? A: One issue that I would really like to understand better is the reaction of individual domestic firms that had been imitators prior to reforms. Do they disappear? Some anecdotes I have heard suggest... View Details
    Keywords: by Cynthia Churchwell