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  • All HBS Web  (1,699)
    • People  (4)
    • News  (474)
    • Research  (914)
    • Events  (19)
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  • November 1978 (Revised December 1979)
  • Case

Federal Express (C)

The Marketing Director for Federal Express, a fast growing freight airline specializing in small packages, must select a strategy to achieve a big sales increase for one of the company's services. First he must decide on the relative emphasis to place between... View Details
Keywords: Product Marketing; Sales; Air Transportation Industry; Service Industry; United States
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Lovelock, Christopher H. "Federal Express (C)." Harvard Business School Case 579-041, November 1978. (Revised December 1979.)
  • 28 Oct 2013
  • News

The Federator

Keywords: Reva; Mahindra; Transportation Equipment Manufacturing; Manufacturing; Computer Systems Design and Related Services; Professional Services; Motor Vehicle and Parts Dealers; Retail Trade; Funds, Trusts, and Other Financial Vehicles; Finance
  • October 1976 (Revised April 1983)
  • Case

Federal Express (A)

Federal Express is a small-package airline operating throughout the United States. After initial heavy losses it is now profitable. Management is examining the services offered by the firm and believes that there is great potential for "Courier Pak", an overnight... View Details
Keywords: Advertising; Product Marketing; Sales; Air Transportation Industry; Service Industry; United States
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Lovelock, Christopher H. "Federal Express (A)." Harvard Business School Case 577-042, October 1976. (Revised April 1983.)
  • November 1978 (Revised June 1982)
  • Case

Federal Express (B)

Federal Express is a small-package airline operating throughout the United States. After initial heavy losses, it is now profitable. Management is examining the services offered by the firm and believes that there is great potential for "Courier Pak," an overnight... View Details
Keywords: Product; Product Marketing; Air Transportation Industry; Service Industry; United States
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Lovelock, Christopher H. "Federal Express (B)." Harvard Business School Case 579-040, November 1978. (Revised June 1982.)
  • November 2003 (Revised March 2004)
  • Case

Federal Express: Early History

Describes key events in the start-up of Federal Express. Outlines the company's value proposition and provides an overview of key competitors in the air freight industry. This case is used with Teledesic (Abridged), HBS No. 9-804-096, which describes a failed project... View Details
Keywords: Competition; Network Effects; Business Startups; Transportation Industry; United States
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Lovelock, Christopher H. "Federal Express: Early History." Harvard Business School Case 804-095, November 2003. (Revised March 2004.)
  • 2013
  • Chapter

Capturing History: The Case of the Federal Radio Commission in 1927

By: David Moss and Jonathan Lackow
In the study of regulation (and political economy more generally), there is a danger that historical inferences from theory may infect historical tests of theory. It is imperative, therefore, that historical tests always involve a vigorous search not only for... View Details
Keywords: Capture; History By Inference; Economic Theory Of Regulation; Federal Radio Commission; Theory; Economics; Media and Broadcasting Industry; United States
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Moss, David, and Jonathan Lackow. "Capturing History: The Case of the Federal Radio Commission in 1927." Chap. 8 in Preventing Regulatory Capture: Special Interest Influence and How to Limit It, edited by Daniel Carpenter and David Moss. Cambridge: Cambridge University Press, 2013.
  • November 1974 (Revised June 1985)
  • Case

Federated Department Stores

By: Joseph L. Bower and Richard G. Hamermesh
Keywords: Retail Industry
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Bower, Joseph L., and Richard G. Hamermesh. "Federated Department Stores." Harvard Business School Case 375-147, November 1974. (Revised June 1985.)
  • September 1984 (Revised December 1992)
  • Case

Federated Industries (A)

By: Robert J. Dolan
The market leader in an overcapacity industry with a commodity product is trying to restore industry price levels. Price cutting has hurt overall industry price levels and the leader must determine whether (and how) to bring up price levels or exit the market. View Details
Keywords: Supply and Industry; Market Entry and Exit; Price; Goods and Commodities; Competition; Consumer Products Industry; United States
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Dolan, Robert J. "Federated Industries (A)." Harvard Business School Case 585-104, September 1984. (Revised December 1992.)
  • October 1983
  • Case

U.S. Meat Export Federation

By: Ray A. Goldberg
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Goldberg, Ray A. "U.S. Meat Export Federation." Harvard Business School Case 584-030, October 1983.
  • December 1980
  • Supplement

First Federal Savings (B)

By: Leonard A. Schlesinger
Supplements the (A) case. View Details
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Schlesinger, Leonard A. "First Federal Savings (B)." Harvard Business School Supplement 481-052, December 1980.
  • 13 Jan 2010
  • News

Stop the Federal Guarantees

  • November 1983 (Revised March 1995)
  • Case

Federal Government and Employment

By: Richard S. Tedlow
Provides a vehicle for a discussion of the Employment Act of 1946. View Details
Keywords: Employment; Government Legislation; United States
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Tedlow, Richard S. "Federal Government and Employment." Harvard Business School Case 384-125, November 1983. (Revised March 1995.)
  • October 1992 (Revised December 1996)
  • Case

Laura Ashley and Federal Express Strategic Alliance

In an effort to improve its global distribution system and thus enhance customer service in its shops around the world, Laura Ashley entered into a path-breaking strategic alliance with Federal Express Business Logistics Services. Under the terms of a loosely... View Details
Keywords: Partners and Partnerships; Customer Focus and Relationships; Distribution Industry; Retail Industry
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Loveman, Gary W. "Laura Ashley and Federal Express Strategic Alliance." Harvard Business School Case 693-050, October 1992. (Revised December 1996.)
  • March 2010
  • Case

Federal Bureau of Investigation, 2007

By: Jan W. Rivkin, Michael Roberto and Ranjay Gulati
In the wake of the 9/11 terrorist attacks, Robert Mueller, the Director of the Federal Bureau of Investigation (FBI), sought to transform the storied Bureau. The FBI had long served as both the chief law enforcement agency and the main domestic intelligence wing of the... View Details
Keywords: Transformation; Organizational Structure; Organizational Change and Adaptation; Government Administration; National Security; Corporate Strategy; Knowledge Acquisition; Law Enforcement; Public Administration Industry; United States
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Rivkin, Jan W., Michael Roberto, and Ranjay Gulati. "Federal Bureau of Investigation, 2007." Harvard Business School Case 710-451, March 2010.
  • July 1974 (Revised July 1977)
  • Case

Federal Express Corp. (B)

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Maister, David H. "Federal Express Corp. (B)." Harvard Business School Case 674-094, July 1974. (Revised July 1977.)
  • September 1984 (Revised May 1985)
  • Teaching Note

Federated Industries (A) TN

By: Robert J. Dolan
Teaching Note for (9-585-104). View Details
Keywords: Supply and Industry; Market Entry and Exit; Price; Goods and Commodities; Competition; Consumer Products Industry; United States
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Dolan, Robert J. "Federated Industries (A) TN." Harvard Business School Teaching Note 585-105, September 1984. (Revised May 1985.)
  • January 1975 (Revised September 1982)
  • Case

First Federal Savings (A)

By: Jay W. Lorsch
Raises questions about basing a reward system on profit and changing MBO indicators through time. View Details
Keywords: Motivation and Incentives; Compensation and Benefits; Banking Industry
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Lorsch, Jay W. "First Federal Savings (A)." Harvard Business School Case 475-072, January 1975. (Revised September 1982.)
  • 17 Jan 2019
  • News

Shutdown Shock May Endure for Federal Workers

  • August 1985 (Revised February 2003)
  • Case

Paul Volcker and the Federal Reserve: 1979-1982

Describes three years of the Volcker monetary policy experiment. The Federal Reserve changed the focus by its operating procedure from an interest rate instrument to a reserve instrument and it reaffirmed its commitment to hitting its preannounced monetary growth... View Details
Keywords: Policy; Financial Institutions; United States
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Rukstad, Michael G. "Paul Volcker and the Federal Reserve: 1979-1982." Harvard Business School Case 386-055, August 1985. (Revised February 2003.)
  • January 13, 2010
  • Article

Stop the Federal Guarantees

By: Robert C. Pozen
Keywords: Finance
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Pozen, Robert C. "Stop the Federal Guarantees." Huffington Post (January 13, 2010).
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