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Show Results For
- All HBS Web
(2,797)
- People (8)
- News (916)
- Research (1,348)
- Events (6)
- Multimedia (12)
- Faculty Publications (506)
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- December 2014 (Revised October 2015)
- Case
Iz-Lynn Chan at Far East Organization (Abridged)
By: Linda A. Hill, Anthony J. Mayo and Dana M. Teppert
This case describes how to champion and implement organizational change from the middle by recounting the experiences of Iz-Lynn Chan at Far East Organization. View Details
Keywords: Iz-Lynn Chan; Far East Organization; Singapore; Far East Hospitality; Customer Centric Initiative; Hotels; Culture Change; Culture; Standard Operating Procedures; Serviced Residences; Service Quality And Standards Department; Service Operations; Service Delivery; Organizational Culture; Operations; Leading Change; Organizational Change and Adaptation; Accommodations Industry; Singapore; China
Hill, Linda A., Anthony J. Mayo, and Dana M. Teppert. "Iz-Lynn Chan at Far East Organization (Abridged)." Harvard Business School Case 415-033, December 2014. (Revised October 2015.)
- February 2013 (Revised February 2017)
- Case
Iz-Lynn Chan at Far East Organization
By: Linda A. Hill, Anthony J. Mayo and Dana M. Teppert
Iz-Lynn Chan, assistant director of retail business group and service quality and vice president of Far East retail consultancy for Far East Organization, a private real estate developer group in Singapore, raises service standards in the company's hospitality... View Details
Keywords: Hospitality; Organizational Change And Transformation; Leadership; Leading Change; Change Management; Service Industry; Singapore
Hill, Linda A., Anthony J. Mayo, and Dana M. Teppert. "Iz-Lynn Chan at Far East Organization." Harvard Business School Case 413-060, February 2013. (Revised February 2017.)
- March 2015
- Supplement
Interview: Iz-Lynn Chan at Far East Organization
By: Linda A. Hill and Anthony Mayo
Contains excerpts from an interview with Iz-Lynn Chan, former assistant director of retail business group and service quality and vice president of Far East retail consultancy for Far East Organization, a private real estate developer group in Singapore. Chan discusses... View Details
Hill, Linda A., and Anthony Mayo. "Interview: Iz-Lynn Chan at Far East Organization." Harvard Business School Multimedia/Video Supplement 415-708, March 2015.
- January 2014
- Teaching Plan
Iz-Lynn Chan at Far East Organization
By: Anthony J. Mayo and Linda A. Hill
Mayo, Anthony J., and Linda A. Hill. "Iz-Lynn Chan at Far East Organization." Harvard Business School Teaching Plan 414-061, January 2014.
- April–June 1989
- Article
How Far Should Global Products Go?
By: Louis T Wells Jr and Sushil Vachani
Keywords: Product
Wells, Louis T., Jr, and Sushil Vachani. "How Far Should Global Products Go?" Vikalpa 14, no. 2 (April–June 1989): 3–10.
- March 25, 2001
- Article
An Information Age Led by Business, So Far
By: Nancy F. Koehn
Koehn, Nancy F. "An Information Age Led by Business, So Far." New York Times (March 25, 2001).
- 23 Jul 2018
- Research & Ideas
The Open Office Revolution Has Gone Too Far
SolStock As of this July, what do Isaac Newton, Charles Darwin, and Associate Professor Ethan Bernstein have in common? They’ve all published in Philosophical Transactions of the Royal Society B. Bernstein’s new paper, The Impact of the ‘Open’ Workspace on Human... View Details
Keywords: Re: Ethan S. Bernstein
- 2012
- Book
Reverse Innovation: Create Far From Home, Win Everywhere
By: Vijay Govindarajan and Chris Trimble
Innovating for emerging markets, rather than simply exporting, can unlock a world of opportunities for multinationals. View Details
Govindarajan, Vijay, and Chris Trimble. Reverse Innovation: Create Far From Home, Win Everywhere. First ed. Boston, MA: Harvard Business Review Press, 2012. (Innovating for emerging markets, rather than simply exporting, can unlock a world of opportunities for multinationals.)
- Response
Idea Doesn't Go Far Enough (response on forensic audits)
By: M. H. Bazerman
Bazerman, M. H. "Idea Doesn't Go Far Enough (response on forensic audits)." USA Today (December 3, 2002).
- 10 Oct 2012
- Research & Ideas
Taking Advantage of Life’s (Few and Far Between) Inflection Points
Editor's note. Although he doesn't officially hold the title, Howard H. Stevenson is considered the father of entrepreneurship at Harvard Business School. After all, he invented the definition most in use today: "Entrepreneurship is the pursuit of opportunity without... View Details
Keywords: Re: Howard H. Stevenson
- March 14, 2012
- Article
Bill to Help Businesses Raise Capital Goes Too Far
By: Robert C. Pozen and John Coates
- December 28, 2009
- Article
A Marketing Manifesto to Address China's Consumers Far and Wide
By: John A. Quelch and Katherine E. Jocz
Quelch, John A., and Katherine E. Jocz. "A Marketing Manifesto to Address China's Consumers Far and Wide." Financial Times (December 28, 2009), 10.
- January–February 2018
- Article
Ads That Don't Overstep: How to Make Sure You Don't Take Personalization Too Far
By: Leslie John, Tami Kim and Kate Barasz
Data gathered on the web has vastly enhanced the capabilities of marketers. With people regularly sharing personal details online and internet cookies tracking every click, companies can now gain unprecedented insight into individual consumers and target them with... View Details
John, Leslie, Tami Kim, and Kate Barasz. "Ads That Don't Overstep: How to Make Sure You Don't Take Personalization Too Far." Harvard Business Review 96, no. 1 (January–February 2018): 62–69.
- Forthcoming
- Article
Geographies of Discontent: Public Service Deprivation and the Rise of the Far Right in Italy
By: Simone Cremaschi, Paula Rettl, Marco Cappelluti and Catherine E. De Vries
Electoral support for far-right parties is often linked to geographies of discontent.
We argue that public service deprivation, defined as reduced access to public services
at the local level, plays an important role in explaining these patterns. By exploiting
an... View Details
Keywords: Election Outcomes; Electoral Behavior; Political Affiliation; Political Culture; Public Service; Political Elections; Policy; Government and Politics; Surveys; Geographic Location; Immigration; Europe; Italy
Cremaschi, Simone, Paula Rettl, Marco Cappelluti, and Catherine E. De Vries. "Geographies of Discontent: Public Service Deprivation and the Rise of the Far Right in Italy." American Journal of Political Science (forthcoming). (Pre-published online December 5, 2024.)
- January 31, 2019
- Article
The Backlash to Larry Fink's Letter Shows How Far Business Has to Go on Social Responsibility
By: Mark R. Kramer
Larry Fink, CEO of BlackRock, the world’s largest investor with $6 trillion under management, evoked heated controversy with his remarks last week that his company would change its hiring and potentially its compensation structure to advance diversity and ensure that... View Details
Kramer, Mark R. "The Backlash to Larry Fink's Letter Shows How Far Business Has to Go on Social Responsibility." Harvard Business Review Digital Articles (January 31, 2019).
- July 2018 (Revised December 2018)
- Case
SOFWERX: Innovation at U.S. Special Operations Command
By: Herman Leonard, Mitchell Weiss, Jin Hyun Paik and Kerry Herman
James “Hondo” Geurts, the Acquisition Executive for U.S. Special Operations Command, was in the middle of his Senate confirmation hearing in 2017 to become Assistant Secretary of the Navy for Research, Development and Acquisition. The questions had a common theme: how... View Details
Keywords: James Geurts; Innovation; Public Entrepreneurship; Open Innovation; Crowdsourcing; Contests; Prototyping; SOFWERX; Special Operations; SOCOM; Govtech; Procurement; FAR; EZ-Fly; Navy; Department Of Defense; Innovation and Invention; Innovation and Management; Innovation Leadership; Entrepreneurship; Public Sector; Acquisition; Public Administration Industry; United States
Leonard, Herman, Mitchell Weiss, Jin Hyun Paik, and Kerry Herman. "SOFWERX: Innovation at U.S. Special Operations Command." Harvard Business School Case 819-004, July 2018. (Revised December 2018.)
- 12 Oct 2021
- Research & Ideas
What Actually Draws Sports Fans to Games? It's Not Star Athletes.
suggests that spectators also value something far simpler: the suspense of not knowing who will win. In fact, stadiums sell more tickets when the outcome of a game is less predictable, says a study by Harvard Business School Professor... View Details
- 25 Apr 2023
- Op-Ed
How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model
Two China-based retail platforms, SHEIN and Temu, are getting a huge amount of attention in the fashion industry these days. I believe that the significance of these platforms goes way beyond the ability to give consumers trendy, low-priced fast-fashion merchandise.... View Details
- 25 Jun 2018
- Research & Ideas
In America, Immigrants Really Do Get the Job Done
Wellesley College, herself an immigrant from Finland. “Immigrants as a group can have a dynamic effect on an economy” Kerr concludes that countries shutting the door on legal immigration are following the wrong approach. Far from being a... View Details
- 31 Aug 2021
- Book
Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate
should do: “agitate, innovate, and orchestrate.” Ordinary people can effect change After all, people lower down the organizational ladder, who may seem to have little influence, often have far more power than they realize to change their... View Details
Keywords: by Jay Fitzgerald