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- All HBS Web
(2,656)
- People (8)
- News (916)
- Research (1,361)
- Events (6)
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- December 2014 (Revised October 2015)
- Case
Iz-Lynn Chan at Far East Organization (Abridged)
By: Linda A. Hill, Anthony J. Mayo and Dana M. Teppert
This case describes how to champion and implement organizational change from the middle by recounting the experiences of Iz-Lynn Chan at Far East Organization. View Details
Keywords: Iz-Lynn Chan; Far East Organization; Singapore; Far East Hospitality; Customer Centric Initiative; Hotels; Culture Change; Culture; Standard Operating Procedures; Serviced Residences; Service Quality And Standards Department; Service Operations; Service Delivery; Organizational Culture; Operations; Leading Change; Organizational Change and Adaptation; Accommodations Industry; Singapore; China
Hill, Linda A., Anthony J. Mayo, and Dana M. Teppert. "Iz-Lynn Chan at Far East Organization (Abridged)." Harvard Business School Case 415-033, December 2014. (Revised October 2015.)
My data sets
CHAT. The cross-country historical adoption (chat) dataset is an unbalanced panel dataset with information on the adoption of over 100 technologies in more than 150 countries since 1800. We discuss the main aim of CHAT, its scope and limitations, as... View Details
- 23 Oct 2013
- News
How Far Is Too Far in Selling Customer Data?
- February 2013 (Revised February 2017)
- Case
Iz-Lynn Chan at Far East Organization
By: Linda A. Hill, Anthony J. Mayo and Dana M. Teppert
Iz-Lynn Chan, assistant director of retail business group and service quality and vice president of Far East retail consultancy for Far East Organization, a private real estate developer group in Singapore, raises service standards in the company's hospitality... View Details
Keywords: Hospitality; Organizational Change And Transformation; Leadership; Leading Change; Change Management; Service Industry; Singapore
Hill, Linda A., Anthony J. Mayo, and Dana M. Teppert. "Iz-Lynn Chan at Far East Organization." Harvard Business School Case 413-060, February 2013. (Revised February 2017.)
- March 2015
- Supplement
Interview: Iz-Lynn Chan at Far East Organization
By: Linda A. Hill and Anthony Mayo
Contains excerpts from an interview with Iz-Lynn Chan, former assistant director of retail business group and service quality and vice president of Far East retail consultancy for Far East Organization, a private real estate developer group in Singapore. Chan discusses... View Details
Hill, Linda A., and Anthony Mayo. "Interview: Iz-Lynn Chan at Far East Organization." Harvard Business School Multimedia/Video Supplement 415-708, March 2015.
- 28 Oct 2010
- News
Far from the meddling crowd
- 10 Feb 2011
- News
Innovation Far Removed From the Lab
- 17 Mar 2011
- News
The gods that have failed—so far
- January 2014
- Teaching Plan
Iz-Lynn Chan at Far East Organization
By: Anthony J. Mayo and Linda A. Hill
Mayo, Anthony J., and Linda A. Hill. "Iz-Lynn Chan at Far East Organization." Harvard Business School Teaching Plan 414-061, January 2014.
- April–June 1989
- Article
How Far Should Global Products Go?
By: Louis T Wells Jr and Sushil Vachani
Keywords: Product
Wells, Louis T., Jr, and Sushil Vachani. "How Far Should Global Products Go?" Vikalpa 14, no. 2 (April–June 1989): 3–10.
- March 25, 2001
- Article
An Information Age Led by Business, So Far
By: Nancy F. Koehn
Koehn, Nancy F. "An Information Age Led by Business, So Far." New York Times (March 25, 2001).
- 16 Jun 2009
- News
Nordic welfare state coping well, so far
- 23 Jul 2018
- Research & Ideas
The Open Office Revolution Has Gone Too Far
SolStock As of this July, what do Isaac Newton, Charles Darwin, and Associate Professor Ethan Bernstein have in common? They’ve all published in Philosophical Transactions of the Royal Society B. Bernstein’s new paper, The Impact of the ‘Open’ Workspace on Human... View Details
Keywords: Re: Ethan S. Bernstein
- 21 Sep 2018
- News
America traded one recession for a far more serious one
- 28 Aug 2008
- News
Venture capitalists today look far and wide for start-ups
- 25 Jun 2016
- News
Hyperloop may be a transportation leap too far
- 2012
- Book
Reverse Innovation: Create Far From Home, Win Everywhere
By: Vijay Govindarajan and Chris Trimble
Innovating for emerging markets, rather than simply exporting, can unlock a world of opportunities for multinationals. View Details
Govindarajan, Vijay, and Chris Trimble. Reverse Innovation: Create Far From Home, Win Everywhere. First ed. Boston, MA: Harvard Business Review Press, 2012. (Innovating for emerging markets, rather than simply exporting, can unlock a world of opportunities for multinationals.)
- 31 May 2022
- News
My Top 9 Conversations of 2022 So Far
- 11 Jan 2012
- News