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- All HBS Web
(318)
- People (3)
- News (121)
- Research (86)
- Events (1)
- Multimedia (3)
- Faculty Publications (21)
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- February 2020
- Supplement
Coaching Makena Lane
By: Ethan Bernstein
Video Supplement for "Coaching Makena Lane," product number 418-031. Videos include a collection of ~3 minute animated videos of 5 celebrity coaches answering the same 2 questions participants are asked in the teaching plan: 1. How would you evaluate Makena Lane’s... View Details
Keywords: Executive Coaching; Leadership Style; Performance Evaluation; Personal Development and Career
Bernstein, Ethan. "Coaching Makena Lane." Harvard Business School Multimedia/Video Supplement 420-718, February 2020.
- October 2017 (Revised October 2020)
- Case
Coaching Makena Lane
By: Ethan Bernstein and Om Lala
Makena Lane has a gift for producing results, even in the challenging retail context of the 2010s, but she also has a knack for “ruffling some feathers” in the process. Recruited to a Fortune 500 grocery and pharmacy retailer after climbing to Associate Principal in... View Details
Keywords: Executive Coaching; Employee Promotions; Career Transition From Consulting To Operating Role; 360-degree Feedback; Retail; Organizational Behavior; Personal Strategy ＆ Style; Mentoring; Coaching; Talent and Talent Management; Growth and Development; Employees; Leadership Style; Leadership Development; Management Style; Performance Evaluation; Personal Development and Career; Retail Industry; Australia; Europe; Canada; South Africa; United States; Asia
Bernstein, Ethan, and Om Lala. "Coaching Makena Lane." Harvard Business School Case 418-031, October 2017. (Revised October 2020.)
- November – December 1996
- Article
The Executive as Coach
By: James Waldroop and Timothy Butler
Keywords: Management
Waldroop, James, and Timothy Butler. "The Executive as Coach." Harvard Business Review 74, no. 6 (November–December 1996). (Anthologized on the Harvard Business School Press audio tape "Leading Your People".)
- Awards
Top Five Most Respected Executive Coach on Strategy
Listed among the Top Five Most Respected Executive Coaches on Strategy by Forbes in 1996. View Details
- 14 Sep 2020
- News
5 Ways Organizations Can Get the Most Out of an Executive Coach
- Blog
Your Coach Will Help You Become a Better Leader
All of our Comprehensive Leadership Programs and Senior Leadership Programs include personalized executive coaching as well as group coaching. Throughout these programs, you work one-on-one with a... View Details
- 21 Mar 2022
- Blog Post
The Impact of Career Coaching | When Mission Meets Passion
Career Coach for his 40 years of experience in consulting. He is formerly a Senior Partner in the strategy practice of Deloitte Consulting LLP, where he focused on healthcare; currently he is a Partner at Sage Partners, advising boards... View Details
- January 2021
- Case
Egon Zehnder: Beyond Search?
By: Ashish Nanda and Margaret Cross
In 2019, Egon Zehnder chair Jill Ader and CEO Edilson Camara faced a critical question: how should the global executive search firm approach its burgeoning advisory service offering? Since 2003, the firm’s advisory practice had grown as a conglomeration of grassroots... View Details
Keywords: Professional Services Firms; Executive Search Firms; Professionalism; Partnership; Executive Coaching; Leadership Development; Expansion; Decision Making; Strategy; Switzerland; London
Nanda, Ashish, and Margaret Cross. "Egon Zehnder: Beyond Search?" Harvard Business School Case 721-430, January 2021.
- TeachingInterests
Leading Change and Organizational Renewal (LCOR); HBS Executive Education; 2022
- Coached executives on innovation and organizational change
- Led a group of senior executives in applying course theories to develop solutions for their organizational change initiatives
- Teaching Rating: 7 / 7 (8... View Details
- 29 May 2019
- News
HBS Career Coaches Hit the Road to Serve Alumni
Clubs News Clubs News A team from HBS Career & Professional Development (CPD) hit the road in March with a goal of bringing career education and coaching services to alumni in 27 cities in the U.S. and Canada over a 12-week span. The... View Details
Keywords: Margie Kelley
- Blog
What Black Executives Really Want
executive at Blackrock, agreed to help me learn more about this through our joint research. I did not start out to write a paper—I just wanted to learn, to understand what was really happening in America and what racism was. HOW DID YOU... View Details
- 2011
- Article
Top Executives Need Feedback: Here's How They Can Get It
By: Robert Steven Kaplan
As executives become more senior, they are less likely to receive constructive feedback on their performance or their strategy. To get it, they should call on their junior colleagues. The problem: subordinates don't want to offend the boss. Therefore, as executives... View Details
Kaplan, Robert Steven. "Top Executives Need Feedback: Here's How They Can Get It." McKinsey Quarterly, no. 4 (2011): 60–71.
- 08 Jan 2020
- Research & Ideas
NFL Head Coaches Are Getting Younger. What Can Organizations Learn?
We have written about how top NFL coaches try to stay relevant over time. Our empirical evidence supports the idea that most organizational leaders see a decline in performance as they get more tenured, but some are immune to this... View Details
- 07 Sep 2011
- News
Top executives need feedback—here's how they can get it
Executive Education in the Digital Matrix: The Disruption of the Supply Landscape
Even as the demand for managerial skills continues to grow, executive education worldwide has entered a period of disruption caused by the digitalization of content, connectivity, and communication. The current offerings of many executive education program providers... View Details
- 30 May 2025
- News
Galas in NYC and Mexico City; NFL Coach Shares Leadership Insights in Charlotte
HBS Club of Mexico Celebrates Connection with Gala Dinner The HBS Club of Mexico joined the Harvard Club of Mexico in celebrating the latter’s 75th anniversary with the Harvard Gala Mexico, held on May 12 at the Club de Industriales in Mexico City. Approximately 275... View Details
Keywords: Margie Kelley
- 05 Feb 2015
- Research & Ideas
How New BofA Executives Learn its ’Deep Smarts’
direct reports) who can provide critical knowledge about the organization, including cultural norms, and who can subsequently review and assess the performance of the new executive over the first two years of employment. The objectives of... View Details
- Career Coach
Laurie Matthews
of change. Her approach to coaching is based on 20+ years as an advertising agency account leader in New York City and her prior years as a teacher and counselor. Laurie is now a Director in CPD and oversees relationships with 300+... View Details
- Career Coach
Mo Fong
understand their truly motivations and their values as guiding principles on how to chart their career and life ambitions. She is passionate about helping students chart their career paths and providing executive View Details