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  • All HBS Web  (466)
    • News  (42)
    • Research  (352)
    • Events  (1)
  • Faculty Publications  (41)

Show Results For

  • All HBS Web  (466)
    • News  (42)
    • Research  (352)
    • Events  (1)
  • Faculty Publications  (41)
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  • 01 Jun 2016
  • News

Feedback

undercut us. Our employees have to trust that we will deliver on our promises. We have to trust that business partners will deliver on their contracts. But I find it hard to know whom to trust, and I have proven to myself that I am bad at... View Details
  • 28 Mar 2013
  • News

The Delicate Art of Giving Feedback

  • 30 Sep 2021
  • News

Soliciting Advice Rather Than Feedback Produces More Actionable Input According To Harvard Business School

  • 01 Apr 2019
  • News

The power of criticism: why surrounding yourself with people who disagree with you is the key to long-term success

  • 27 Nov 2018
  • News

This misunderstood trait could transform make you a better boss

  • 17 Sep 2014
  • News

Ethan Bernstein on Balancing Privacy and Openness in the Workplace

  • 01 Sep 2023
  • News

Solving for Z

them: expectations about the relationship between employee and employer, about benefits and workplace organization, and even about the nature of work itself. Here, Breitfelder and his peers Gloria T. Chen (MBA 1994), chief people officer... View Details
Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government
  • 01 Jun 2023
  • News

From Big Pharma to Startup

our story and gain feedback from an audience of potential investors,” Goble says. The victory also came with $75,000, a sizable sum for the young firm facing basic company-formation costs. The enterprise became part of the Harvard i-lab... View Details
Keywords: April White
  • 26 Jan 2022
  • News

Making Peace with Anger

convince an employee that wasn’t performing to measure to get up to the level that we were expecting. And now, all of a sudden, I was confronted with my wife saying, “I want to get separated and divorced,” and all those tools that had... View Details
  • 22 Feb 2024
  • News

GCC Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit

and work together to find solutions. We do it every year in one of the capitals to make sure that the impact is reaching all of the GCC.” For attendees and this year’s 25 partners and sponsors, Lootah says the opportunity to connect with the HBS community adds another... View Details
Keywords: Margie Kelley
  • 01 Mar 2014
  • News

Generation Next

generated an operational loss. "My feedback was, 'You're in trouble,'" recalls Kahn. By the spring, Kahn was in Mumbai, part of a team tasked with turning Agrovet around—the first foreigner the Godrej Group had ever hired in a leadership... View Details
Keywords: Mark Bergen; Godrej Group; Management
  • 25 Feb 2020
  • News

Research Brief: May I Ask Your Advice?

Ashley Whillans (photo by Evgenia Eliseeva) Ashley Whillans (photo by Evgenia Eliseeva) Workplace feedback can range from helpful to harmful, says Assistant Professor Ashley Whillans, but far too often it falls somewhere in the... View Details
Keywords: Jen McFarland Flint
  • 01 Sep 2011
  • News

Alumni Book Briefs

loyalty) into a full-fledged management system that results in extraordinary financial and competitive results. They define the fundamental concept of Net Promoter; explain its connection to a company’s growth and sustained success; demonstrate the power of the... View Details
Keywords: Publishing Industries (except Internet); Information; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Oct 2000
  • News

Silent Killers: Overcoming Barriers to Organizational Learning

group of the unit's most highly respected employees to interview colleagues and internal and external customers. They then report to their leaders what they have learned about the organization. After gathering profiles of over 150... View Details
Keywords: Judith A. Ross
  • 01 Jun 2005
  • News

Transforming the IRS

feedback from taxpayers and employees as well as measures of meaningful business results, was a critical step in changing attitudes. How did you improve customer service? There were no quick fixes or silver... View Details
Keywords: Ann Cullen; IRS; Many Unhappy Returns; reform; Executive, Legislative, and Other General Government Support; Government
  • 01 Jun 2005
  • News

When No News Isn’t Good News

If you’ve been waiting for your annual performance review to receive feedback from your boss, you may be doing yourself — and your company — a big disservice. Christine McKay (MBA ’98), a career coach who works with students through MBA... View Details
Keywords: Deborah Blagg; career consulting; career advice
  • 01 Feb 1999
  • News

Short Takes

over a five-month period, she observed 8 teams and surveyed some 427 employees. Edmondson found that members of teams with higher levels of psychological safety (those characterized by greater mutual respect and trust) were more likely to ask thoughtful questions,... View Details
Keywords: Judith A. Ross
  • 10 Mar 2021
  • News

Next Normal

as they help lead these new, hybrid organizations? Managers need to be very skillful in leading groups with some team members in the same physical space and maybe two or three calling into a meeting. Somehow, you have to manage, motivate, and provide View Details
  • 14 Nov 2019
  • News

Keeping Red Lobster Fresh

extremely open and solicit feedback from the employees closest to the action. I have lunch—one on one lunches—with employees at all levels of the company to really hear. I do... View Details
Keywords: Food Services and Drinking Places; Hospitality
  • 01 Sep 2011
  • News

Faculty Books

The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work by Teresa Amabile and Steven Kramer (Harvard Business Review Press) The best managers build a group of employees who have great inner work lives:... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information
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