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- All HBS Web
(22)
- News (7)
- Research (15)
- Multimedia (1)
- Faculty Publications (9)
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- Article
Leadership in Routine Emergencies and Crises: The Deepwater Horizon Incident
By: Arnold M. Howitt, Dutch Leonard and David W. Giles
Leadership in emergencies is a crucial element of becoming a high-performing Coast Guard officer. In this article, we argue that emergency leadership is not a single skill or uniform set of organizational competences. Instead, we identify a spectrum of emergency... View Details
Howitt, Arnold M., Dutch Leonard, and David W. Giles. "Leadership in Routine Emergencies and Crises: The Deepwater Horizon Incident." Special Issue on Game Changers: Turning the Tide on Maritime Challenges. Proceedings of the Marine Safety & Security Council, the Coast Guard Journal of Safety at Sea 74, no. 2 (May–December 2017): 108–115.
- November 2005 (Revised December 2005)
- Case
County Department of Public Health: Organizing for Emergency Preparedness and Response
By: Lynda M. Applegate, Ajay Vinze and Minu Ipe
The anthrax attacks of 2001 exposed serious inadequacies in the response of the U.S. public health system to meet such grave threats. The public health infrastructure required rebuilding to respond to any type of large-scale health emergency. The Public Health... View Details
Keywords: Information Technology; Change Management; Crisis Management; Health Care and Treatment; Infrastructure; Public Administration Industry; Health Industry; United States
Applegate, Lynda M., Ajay Vinze, and Minu Ipe. "County Department of Public Health: Organizing for Emergency Preparedness and Response." Harvard Business School Case 806-089, November 2005. (Revised December 2005.)
- August 2006
- Teaching Note
County Department of Public Health: Organizing for Emergency Preparedness and Response (TN)
By: Lynda M. Applegate, Ajay Vinze and Minu Ipe
Teaching Note to 806089. View Details
- Article
Moving Forward from COVID-19: Organizational Dimensions of Effective Hospital Emergency Management
By: Mariam Krikorian Atkinson, Nicholas Cagliuso, John Hick, Sara Singer, Elizabeth Bambury, Tuna Cem Hayirli, Masha Kuznetsova and Paul Biddinger
Federal investment in emergency preparedness has increased notably since the 9/11 attacks, yet it is unclear if and how U.S. hospital readiness has changed in the 20 years since then. In particular, understanding effective aspects of hospital emergency management... View Details
Keywords: COVID-19; Hospital Preparedness/response; Urban/rural Hospitals; Emergency Management; National Strategy; Health Pandemics; Crisis Management; Performance Effectiveness; Governance; Policy; United States
Atkinson, Mariam Krikorian, Nicholas Cagliuso, John Hick, Sara Singer, Elizabeth Bambury, Tuna Cem Hayirli, Masha Kuznetsova, and Paul Biddinger. "Moving Forward from COVID-19: Organizational Dimensions of Effective Hospital Emergency Management." Health Security 19, no. 5 (September–October 2021): 508–520.
- 2013
- Article
Boston Marathon Bombing Response
By: Dutch Leonard and Arnold M. Howitt
Authors Herman B ‘Dutch’ Leonard and Arnold M Howitt say that 12 to 15 years prior, Boston would not have handled the Marathon bombings as effectively as it did in April 2013 in regard to internal institutional preparedness and ability to integrate effort among... View Details
Keywords: Boston Marathon Bombing; Disaster Response; Emergency Preparedness; Crisis Management; Integration; Boston
Leonard, Dutch, and Arnold M. Howitt. "Boston Marathon Bombing Response." Crisis Response Journal 8, no. 4 (2013): 18–21.
- May 20, 2016
- Comment
World Health Organization Lacks Leadership to Combat Pandemics
By: John A. Quelch
When it comes to emergency preparedness for pandemics, the World Health Organization is falling short. It has not provided prompt and clear leadership to the world in combating either the Ebola or Zika viruses. Its leadership has been low energy, its representatives... View Details
Keywords: Global Health; World Health Organization; World Bank; Pandemics; Emergency Preparedness; Experience and Expertise; Decisions; Forecasting and Prediction; Communication Strategy; Nonverbal Communication; Framework; Governance; Government and Politics; Health; Management; Practice; Problems and Challenges; Projects; Risk and Uncertainty; Human Needs; Civil Society or Community; Social Issues; Welfare or Wellbeing; Biotechnology Industry; Health Industry; Journalism and News Industry; Medical Devices and Supplies Industry; Public Administration Industry; Tourism Industry; Transportation Industry; Travel Industry; Africa; Asia; Europe; Latin America; North and Central America; South America; West Indies
Quelch, John A. "World Health Organization Lacks Leadership to Combat Pandemics." Harvard Business School Working Knowledge (May 20, 2016).
- May–June 2021
- Article
Case Study: What Role Should a Company Play in a National Crisis?
By: Christopher J. Malloy
The article presents a fictionalized case study asking what type of role should a company play in a national crisis, specifically a tsunami hitting Indonesia, similar to the 2004 Indian Ocean tsunami. Topics include how disasters can impact family-owned companies, the... View Details
Malloy, Christopher J. "Case Study: What Role Should a Company Play in a National Crisis?" Harvard Business Review 99, no. 3 (May–June 2021): 150–154.
- July 2014
- Article
Making Boston Stronger
By: Dutch Leonard, Arnold M. Howitt, Christine M. Cole and Philip B. Heymann
In the wake of the Boston Marathon bombing in 2013, a team from Harvard University carried out extensive interviews with participants to identify strengths and weaknesses in the incident response to the terror attack. This abridged version of their final report focuses... View Details
Keywords: Boston Marathon Bombing; Disaster Response; Emergency Preparedness; Crisis Management; Cooperation; Boston
Leonard, Dutch, Arnold M. Howitt, Christine M. Cole, and Philip B. Heymann. "Making Boston Stronger." ICSS Journal 2, no. 2 (July–August 2014): 15–23.
- September 2006 (Revised December 2006)
- Case
Arizona Department of Public Health: The Challenges of Preparing for a Public Health Emergency
By: Lynda M. Applegate, Ajay Vinze, T. S. Raghu and Minu Ipe
In the post-9/11 era information technology enablement for emergency preparedness and response have taken on increased significance. Public health organizations like ADHS play a critical role in any statewide preparation for large scale emergencies. With issues like... View Details
Keywords: Problems and Challenges; Information Technology; Health Care and Treatment; Business Processes; Service Delivery; National Security; Health Industry; Public Administration Industry; Arizona
Applegate, Lynda M., Ajay Vinze, T. S. Raghu, and Minu Ipe. "Arizona Department of Public Health: The Challenges of Preparing for a Public Health Emergency." Harvard Business School Case 807-016, September 2006. (Revised December 2006.)
- 20 May 2016
- Op-Ed
World Health Organization Lacks Leadership to Combat Pandemics
When it comes to emergency preparedness for pandemics, the World Health Organization is falling short. It has not provided prompt and clear leadership to the world in combating either the Ebola or Zika... View Details
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
ensure the organization’s preparedness for future crises. Information gathering The flow of high-quality information is more important than ever. A United States military framework for thinking about the external environment that has... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 27 Aug 2014
- Lessons from the Classroom
Learning From Japan’s Remarkable Disaster Recovery
businesses exercised disaster preparedness and recovery, and how entrepreneurs are finding opportunities for economic revival. "Post-disaster settings provide opportunities to examine the effectiveness of leadership in mobilizing... View Details
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
disaster, according to the Federal Emergency Management Agency (FEMA). Some research reports estimate that the cost of the CrowdStrike event could exceed $1 billion. Preparation for a crisis is just as crucial as the response. We... View Details
Keywords: by Hise Gibson and Anita Lynch
- 19 Jun 2007
- First Look
First Look: June 19, 2007
technology enablement for emergency preparedness and response have taken on increased significance. Public health organizations like ADHS play a critical role in any statewide preparation for large scale... View Details
Keywords: Martha Lagace
- 03 Mar 2009
- First Look
First Look: March 3, 2009
catalog and online channels. We show that the emergence and strength of cannibalizing and complementary effects vary over time, across type of channel, and by type of customer and provides insight into when and where managers can expect... View Details
Keywords: Martha Lagace