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  • Article

Leadership in Routine Emergencies and Crises: The Deepwater Horizon Incident

By: Arnold M. Howitt, Dutch Leonard and David W. Giles
Leadership in emergencies is a crucial element of becoming a high-performing Coast Guard officer. In this article, we argue that emergency leadership is not a single skill or uniform set of organizational competences. Instead, we identify a spectrum of emergency... View Details
Keywords: Emergency Preparedness; Crisis Management; Leadership; Safety; Performance Effectiveness
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  • November 2005 (Revised December 2005)
  • Case

County Department of Public Health: Organizing for Emergency Preparedness and Response

By: Lynda M. Applegate, Ajay Vinze and Minu Ipe
The anthrax attacks of 2001 exposed serious inadequacies in the response of the U.S. public health system to meet such grave threats. The public health infrastructure required rebuilding to respond to any type of large-scale health emergency. The Public Health... View Details
Keywords: Information Technology; Change Management; Crisis Management; Health Care and Treatment; Infrastructure; Public Administration Industry; Health Industry; United States
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  • August 2006
  • Teaching Note

County Department of Public Health: Organizing for Emergency Preparedness and Response (TN)

By: Lynda M. Applegate, Ajay Vinze and Minu Ipe
Teaching Note to 806089. View Details
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  • Article

Moving Forward from COVID-19: Organizational Dimensions of Effective Hospital Emergency Management

By: Mariam Krikorian Atkinson, Nicholas Cagliuso, John Hick, Sara Singer, Elizabeth Bambury, Tuna Cem Hayirli, Masha Kuznetsova and Paul Biddinger
Federal investment in emergency preparedness has increased notably since the 9/11 attacks, yet it is unclear if and how U.S. hospital readiness has changed in the 20 years since then. In particular, understanding effective aspects of hospital emergency management... View Details
Keywords: COVID-19; Hospital Preparedness/response; Urban/rural Hospitals; Emergency Management; National Strategy; Health Pandemics; Crisis Management; Performance Effectiveness; Governance; Policy; United States
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  • 2013
  • Article

Boston Marathon Bombing Response

By: Dutch Leonard and Arnold M. Howitt
Authors Herman B ‘Dutch’ Leonard and Arnold M Howitt say that 12 to 15 years prior, Boston would not have handled the Marathon bombings as effectively as it did in April 2013 in regard to internal institutional preparedness and ability to integrate effort among... View Details
Keywords: Boston Marathon Bombing; Disaster Response; Emergency Preparedness; Crisis Management; Integration; Boston
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  • May–June 2021
  • Article

Case Study: What Role Should a Company Play in a National Crisis?

By: Christopher J. Malloy
The article presents a fictionalized case study asking what type of role should a company play in a national crisis, specifically a tsunami hitting Indonesia, similar to the 2004 Indian Ocean tsunami. Topics include how disasters can impact family-owned companies, the... View Details
Keywords: Emergency Preparedness; Disaster Relief; Natural Disasters; Crisis Management
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  • May 20, 2016
  • Comment

World Health Organization Lacks Leadership to Combat Pandemics

By: John A. Quelch
When it comes to emergency preparedness for pandemics, the World Health Organization is falling short. It has not provided prompt and clear leadership to the world in combating either the Ebola or Zika viruses. Its leadership has been low energy, its representatives... View Details
Keywords: Global Health; World Health Organization; World Bank; Pandemics; Emergency Preparedness; Experience and Expertise; Decisions; Forecasting and Prediction; Communication Strategy; Nonverbal Communication; Framework; Governance; Government and Politics; Health; Management; Practice; Problems and Challenges; Projects; Risk and Uncertainty; Human Needs; Civil Society or Community; Social Issues; Welfare or Wellbeing; Biotechnology Industry; Health Industry; Journalism and News Industry; Medical Devices and Supplies Industry; Public Administration Industry; Tourism Industry; Transportation Industry; Travel Industry; Africa; Asia; Europe; Latin America; North and Central America; South America; West Indies
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  • July 2014
  • Article

Making Boston Stronger

By: Dutch Leonard, Arnold M. Howitt, Christine M. Cole and Philip B. Heymann
In the wake of the Boston Marathon bombing in 2013, a team from Harvard University carried out extensive interviews with participants to identify strengths and weaknesses in the incident response to the terror attack. This abridged version of their final report focuses... View Details
Keywords: Boston Marathon Bombing; Disaster Response; Emergency Preparedness; Crisis Management; Cooperation; Boston
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  • September 2006 (Revised December 2006)
  • Case

Arizona Department of Public Health: The Challenges of Preparing for a Public Health Emergency

By: Lynda M. Applegate, Ajay Vinze, T. S. Raghu and Minu Ipe
In the post-9/11 era information technology enablement for emergency preparedness and response have taken on increased significance. Public health organizations like ADHS play a critical role in any statewide preparation for large scale emergencies. With issues like... View Details
Keywords: Problems and Challenges; Information Technology; Health Care and Treatment; Business Processes; Service Delivery; National Security; Health Industry; Public Administration Industry; Arizona
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  • 20 May 2016
  • Op-Ed

World Health Organization Lacks Leadership to Combat Pandemics

When it comes to emergency preparedness for pandemics, the World Health Organization is falling short. It has not provided prompt and clear leadership to the world in combating either the Ebola or Zika... View Details
Keywords: by John Quelch; Health
  • 20 May 2016
  • News

World Health Organization Lacks Leadership to Combat Pandemics

  • 22 Oct 2013
  • News

Connecting Communities to Improve Post-Disaster Recovery

  • 05 Jun 2013
  • News

America Lags in Developing Leaders

  • 30 Jan 2020
  • News

What Organizations Need to Survive a Pandemic

  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

ensure the organization’s preparedness for future crises. Information gathering The flow of high-quality information is more important than ever. A United States military framework for thinking about the external environment that has... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 12 Nov 2021
  • News

Alumni Business Leaders on Confronting the Climate Change Challenge

poorer, emerging economies to curtail their fossil fuel use. Yumiko Murakami (MBA 1994) General Partner, MPower Partners Maximizing What Japan Has to Offer BIO As manifestations of climate change intensify around the world, Japan’s... View Details
  • 17 Jun 2025
  • Blog Post

Alumni in Climate Networking Series: San Francisco - Addressing Extreme Weather, Climate Risk, and Resilience

by Hannah Perls (JD ’20), Senior Staff Attorney at Harvard's EELP and Lecturer on Law at Harvard Law School, whose work focuses on equitable disaster preparedness and federal environmental justice policy. She opened the panel by framing... View Details
  • Web

Alumni in Climate Networking Series: San Francisco - Addressing Extreme Weather, Climate Risk, and Resilience - Blog - Business & Environment

Careers Climate Rising Climate Stories Clubs Courses & Curriculum Creating Emerging Markets Entrepreneurship Event Faculty Faculty Research IFC Decarbonization & Sustainable Production 2023 IFC Decarbonization & Sustainable Production... View Details
  • 15 Aug 2024
  • Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

disaster, according to the Federal Emergency Management Agency (FEMA). Some research reports estimate that the cost of the CrowdStrike event could exceed $1 billion. Preparation for a crisis is just as crucial as the response. We... View Details
Keywords: by Hise Gibson and Anita Lynch
  • 27 Aug 2014
  • Lessons from the Classroom

Learning From Japan’s Remarkable Disaster Recovery

businesses exercised disaster preparedness and recovery, and how entrepreneurs are finding opportunities for economic revival. "Post-disaster settings provide opportunities to examine the effectiveness of leadership in mobilizing... View Details
Keywords: by Sean Silverthorne; Energy; Utilities; Retail