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Publications

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  • All HBS Web  (302)
    • News  (28)
    • Research  (233)
    • Events  (4)
    • Multimedia  (2)
  • Faculty Publications  (132)

Show Results For

  • All HBS Web  (302)
    • News  (28)
    • Research  (233)
    • Events  (4)
    • Multimedia  (2)
  • Faculty Publications  (132)
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  • 24 Apr 2024
  • News

What Managers Can Learn from Jazz Improvisation

  • 19 May 2015
  • News

Demise of sports dynasties often widely celebrated

  • 12 Jun 2014
  • News

Sales Strategy: Stay Cool, Cute and Exclusive

  • 16 Jun 2015
  • News

The Isolating Effects of Anxiety

  • 26 Nov 2013
  • News

Want to motivate new hires? Surprise them with a raise

  • 24 Oct 2013
  • News

When 3+1 is more than 4

  • 01 Feb 2001
  • News

What Makes a Good Leader

circumstances or crises that elicit from individuals leadership abilities that even they didn't know they had." "Every one of us has experiences, but we aren't all open to learning from those experiences in the same way," says Nitin... View Details
Keywords: Management
  • 01 Jun 2023
  • News

Curb Appeal

supervisors and chatted with workers in green jumpsuits. She then sped over to DSNY headquarters, just a few blocks north of City Hall, to discuss the details of the agency’s emergency snow response with her executive team. “Don’t screw it up,” Tisch deadpanned before... View Details
Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government
  • 01 Dec 2022
  • News

Action Plan: To the Letter

fidelity, and consistency?’” Know what message you are sending. Typefaces elicit emotions, Chacko says, and there’s data to help understand how consumers respond. “There is a big difference, for instance, in how consumers rate typefaces... View Details
Keywords: April White; design; typography; change management; leadership; Special Design Services; Professional Services
  • 01 Jun 2002
  • News

The Mind Speaks, Marketers Listen

word — to grill them about their tastes, buying habits, and favorite brands — [Zaltman] seeks to converse directly with their brains instead,” the Times observed (February 23, 2002). The Zaltman Metaphor Elicitation Technique (ZMET), the... View Details
  • 01 Dec 2015
  • News

Truth in Lending

tablet, phone, or computer, with or without Internet access, are designed to elicit the most honest response possible. To do that, DiDonna explains, you don’t ask an applicant, “Have you ever told a lie?” Instead, you ask a question... View Details
Keywords: April White
  • 08 Apr 2021
  • News

Real Talk

the flip side, sharing stories in a safe space can elicit empathy—and empathy for each other is what we need at this moment, above all else.” Their approach was the result of dozens of interviews with CEOs, DE&I trainers, employees,... View Details
  • 01 Dec 1997
  • News

Merton's Economics Research Wins Nobel Prize

ever to win the honor, which he shares with Myron S. Scholes of Stanford University. Merton, the School's George Fisher Baker Professor of Business Administration, joins more than thirty Harvard University faculty members who have won a Nobel Prize. The news View Details
  • 01 Oct 1998
  • News

Putting on the Wheels

mainstay of the American economy. So questions about the current Asian economic crisis elicit from him the wry, seen-it-all-before observation that "when you expand, it's always at the wrong time." After all, Hughes points out, with... View Details
Keywords: Mary Ellen Gardner
  • 01 Dec 2006
  • News

HBS Honors Four Alumni

saying that he hoped to elicit from the award winners some of their “accumulated knowledge and insight.” Then came his “wisdom” cold call, directed to Sir Ronald Cohen. After noting that he would be wise to avoid answering such a... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Mar 2009
  • News

My Real Career

admission of my real career elicited the greatest conversations. Gone were the pretense and the ego. Many of my classmates — even some men — had also put their careers on hold to raise their children. I reveled in the intimate discussions... View Details
Keywords: Liesl Pike Moldow; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Dec 2011
  • News

Ticktock

subcontracted production to an Asian firm.) More pointedly, the cases address the reasons for Clocky’s startling, unsolicited publicity, along with an issue that faces any entrepreneur looking to build a business around an unconventional product that View Details
Keywords: Carmen Nobel; viral marketing; Computer and Electronic Product Manufacturing; Manufacturing
  • 01 Mar 2010
  • News

Slum for Sale

but in July 2009, the government postponed the call for bids just a few hours before deadline.) The case elicited a broad range of student responses when HBS associate professor Gunnar Trumbull taught it for the first time last December... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Administration of Housing Programs, Urban Planning, and Community Development; Government
  • 01 Jun 2024
  • News

Conducting Business

In 2015 I moved from New York City to Madison, Connecticut, where I met, quite by chance, Ginny Vancil and her brother, Richard. I thought, How many Vancils can there be in the world? I asked if they knew Richard “Dick” Vancil, who was my first professor for my first... View Details
Keywords: Michael Farmer (MBA 1971); illustration by Lucinda Rogers; Business Schools & Computer & Management Training; Educational Services
  • 01 Feb 1997
  • News

Leading the Way In Negotiation and Decision Making

numbers of stakeholders potentially influencing decisions, with teams and flatter organizations, and with command, control, hierarchy, and authority systems often unable to elicit crucial cooperation and commitment." In addition, he notes... View Details
Keywords: Judith A. Ross
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