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- 30 Aug 2010
- Research & Ideas
Turning Employees Into Problem Solvers
reports. The paper, authored by Julia Adler-Milstein, an HBS doctoral candidate in the Health Policy Management program; Sara J. Singer, assistant professor at the Harvard School of Public Health and Harvard... View Details
- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
to a good degree,” says Kerr. But it’s too soon to tell whether they have established themselves in a way that will allow them to truly excel. “That’s where the jury is still out. They are still defining the Walmart of the future.” About the Author View Details
- 16 Dec 2019
- Research & Ideas
Taking on the Taboos That Keep Women Out of India's Workforce
percent in 2015. Yet nearly one-third of Indian housewives express the desire to work. How do governments go about changing perceptions of women in the workforce when it’s in their economic interest to do so? A recent working paper by... View Details
Keywords: by Julia Hanna
- 08 Aug 2011
- Research & Ideas
The Death of the Global Manager
bringing about change to the world." As the Genzyme case shows, that responsibility is accompanied by considerable complexities and trade-offs. The company's initial focus on developing a treatment for Gaucher disease extends to... View Details
Keywords: by Julia Hanna
- 29 Nov 2010
- HBS Case
United Breaks Guitars
Tweets are in the air we breathe. Most of us know that "friend" can also be a verb. Social media are part of the public discourse now, whether or not we're active users of them. A new case coauthored by HBS marketing professor... View Details
Keywords: by Julia Hanna
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
With more people working remotely right now, many of us have experienced a videoconference interrupted by barking dogs or hungry kids demanding snacks, punctuated, perhaps, by cabinet doors slamming and ice... View Details
Keywords: by Dina Gerdeman
- 01 Oct 2001
- News
Peter W. Olson: By the Book
find time to do it," he says simply, pulling a bookmarked copy of Norman Mailer's The Executioner's Song off his desk. "Sometimes, in a rare quiet moment, I'll close my door and read." —Julia Hanna View Details
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
clean bathrooms and parking lots, along with quick, friendly service. The result? In 2010, its by-store profit was almost double that of the top quartile of competitors. Since its founding in 1958 by Chester Cadieux and Burt B. Holmes,... View Details
- 18 Oct 2017
- Research & Ideas
How Economic Clusters Drive Globalization
(Photo source: iStock) Economic cluster theory has been used to describe the growth of many industries, including the automotive business around Detroit, high tech in Silicon Valley, and digital media in Seoul. These regions benefit by a... View Details
- 25 Aug 2014
- HBS Case
Starbucks Reinvented
Administration. "As a brand, leadership, and entrepreneurship scholar, I've been dogging Starbucks for a long time." On a 1995 trip to Seattle, Koehn visited a Starbucks store for the first time and was struck by what she saw... View Details
- 11 Jan 2010
- Research & Ideas
Mixing Open Source and Proprietary Software Strategies
has its die-hard supporters. Meanwhile, other firms try to maximize profits by keeping a tight, proprietary hold on all intellectual property. Increasingly, however, software companies are taking a "best of both worlds" approach View Details
- 23 Jan 2013
- Research & Ideas
Three-Dimensional Strategy: Winning the Multisided Platform
by facilitating direct connections between multiple types of affiliated customers, which most often leads to network effects. Think of what a shopping mall accomplishes in bringing together a multitude of sellers and buyers who interact... View Details
Keywords: by Julia Hanna
- 17 Sep 2007
- Research & Ideas
Broadband: Remaking the Advertising Industry
business, and the difficulties writing about such a moving target. Julia Hanna: What is the subject of your book in progress? Stephen P. Bradley: We are looking at industries that are being transformed by... View Details
- 14 Jun 2010
- Research & Ideas
The Hard Work of Measuring Social Impact
of Nonprofit Organizations in June, a joint executive education program presented by the HBS Social Enterprise Initiative, Harvard's Hauser Center for Nonprofit Organizations, and the Harvard Kennedy School. He will co-chair the HBS... View Details
Keywords: by Julia Hanna
- 10 Mar 2020
- Research & Ideas
The Little Understood Problem Confronting Diverse Workplaces
Ramarajan and Reid’s study shows. But making that effort—beginning with a clear-eyed, inward look at one’s background, identity, and place in culture—can provide the foundation for building a workplace where everyone can thrive. About the Author View Details
Keywords: by Julia Hanna
- 02 Dec 2013
- Research & Ideas
Companies Choreograph Earnings Calls to Hide Bad News
executives a question. That's the procedure that HBS Associate Professor Lauren H. Cohen followed to find out more about the odd dealings he'd observed at a company that was the subject of one of his case studies. But he wasn't given the opportunity to ask a question,... View Details
- 20 Sep 2010
- Research & Ideas
Power Posing: Fake It Until You Make It
there is established research showing that while it's true that facial expressions reflect how you feel, you can also 'fake it until you make it.' In other words, you can smile long enough that it makes you feel happy. This work extends that finding on facial feedback,... View Details
Keywords: by Julia Hanna
- 09 Aug 2010
- Research & Ideas
How to Speed Up Energy Innovation
Is there a special sauce for stimulating innovation in the energy sector, a concoction to spur cost-effective developments toward solving the climate change problem? HBS professor Rebecca Henderson doesn't claim to know all the ingredients for that special sauce. But... View Details
- 31 Mar 2008
- HBS Case
JetBlue’s Valentine’s Day Crisis
to think there's more than just an accident happening here," Huckman remarks. "Now that you suspect this, how do you react as a manager? How do you restore confidence among your customers?" Neeleman apologized publicly to over 131,000 customers affected... View Details