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  • All HBS Web  (91)
    • News  (24)
    • Research  (67)
    • Multimedia  (1)
  • Faculty Publications  (23)

Show Results For

  • All HBS Web  (91)
    • News  (24)
    • Research  (67)
    • Multimedia  (1)
  • Faculty Publications  (23)
Page 1 of 91 Results →
  • July 2021
  • Article

How Trust and Distrust Shape Perception and Memory

By: Ann-Christin Posten and Francesca Gino
Trust is a key ingredient in decision making, as it allows us to rely on the information we receive. Although trust is usually viewed as a positive element of decision making, we suggest that its effects on memory are costly rather than beneficial. Across nine studies... View Details
Keywords: Distrust; Memory; Similarity; Misinformation; Trust; Perception; Decision Making
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Posten, Ann-Christin, and Francesca Gino. "How Trust and Distrust Shape Perception and Memory." Journal of Personality and Social Psychology 121, no. 1 (July 2021): 43–58.
  • 28 Jan 2025
  • Video

Leading with transparency in a distrustful era

  • 1996
  • Chapter

Managing the Hidden Cost of Distrust in Downsizing

By: D. Sull and N. Nohria
Keywords: Trust; Ethics; Restructuring; Cost Management
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Sull, D., and N. Nohria. "Managing the Hidden Cost of Distrust in Downsizing." In Downsizing, edited by A. Raj Joshi and Greg Nelson. Boston: Harvard Business School Press, 1996.
  • 2023
  • Working Paper

Change We Can’t Believe In: Distrust of Political Converts

By: Julian J. Zlatev, Amos Schurr and Nir Halevy
We propose and test three hypotheses regarding how people respond to political converts— individuals who switch their voting from one political party to another. Across two experiments, using behavioral and attitudinal measures of trust in two different countries, we... View Details
Keywords: Political Elections; Behavior; Attitudes; Trust
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Zlatev, Julian J., Amos Schurr, and Nir Halevy. "Change We Can’t Believe In: Distrust of Political Converts." Harvard Business School Working Paper, No. 23-049, February 2023.
  • 2018
  • Book

Food Citizenship: Food System Advocates in an Era of Distrust

By: Ray A. Goldberg
The global food system is the largest segment of the world's economy. As agribusiness-studies pioneer Ray Goldberg suggests, it is also the largest health system on the planet. And it is changing fast. Its size and importance to human, environmental, and economic... View Details
Keywords: Food; System; Global Range; Health; Environmental Sustainability; Development Economics; Partners and Partnerships; Public Opinion; Agriculture and Agribusiness Industry; Food and Beverage Industry
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Goldberg, Ray A. Food Citizenship: Food System Advocates in an Era of Distrust. New York: Oxford University Press, 2018.
  • 20 Jan 2022
  • Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

We’re approaching year three of the COVID-19 pandemic, with no clear end in sight. During this time, companies have had to make difficult decisions about whether employees should work from home, wear masks in the office, and get vaccinated and tested. Many companies... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 31 Aug 2017
  • News

The Wisdom of Finance: Discovering Humanity in the World of Risk and Return, by Mihir A. Desai

  • Article

Fake AI People Won't Fix Online Dating

By: Scott Duke Kominers
Computer-generated images may inspire even more distrust and surely won’t lead to the love of a lifetime. View Details
Keywords: Artificial Intelligence; Dating Services; Internet and the Web; Ethics; AI and Machine Learning
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Kominers, Scott Duke. "Fake AI People Won't Fix Online Dating." Bloomberg Opinion (January 16, 2020).
  • January 20, 2022
  • Article

3 Steps to Help Companies Rebuild Trust During the Pandemic

By: Sandra J. Sucher and Shalene Gupta
Many workers feel battered and distrustful after almost two years of COVID-19 instability. But it's not too late for managers—even those who made damaging missteps—to repair these relationships, say Sandra Sucher and Shalene Gupta. View Details
Keywords: COVID-19; Trust; Employee Relationship Management
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Sucher, Sandra J., and Shalene Gupta. "3 Steps to Help Companies Rebuild Trust During the Pandemic." Harvard Business School Working Knowledge (January 20, 2022).
  • 29 Jul 2021
  • News

Fighting Fauci: From Ridicule to Death Threats, Attacks Continue

    Meg Rithmire

    Meg Rithmire is the James E. Robison Professor in the Business, Government, and International Economy Unit. Professor Rithmire holds a PhD in Government from Harvard University, and her primary expertise is in the comparative political economy of development with a... View Details

    Keywords: real estate
    • 15 Sep 2017
    • News

    How human is the world of risk and return?

    • 26 Nov 2013
    • News

    The Internal and External Threats to Capitalism

    • 08 Oct 2010
    • News

    Another View: It's Time for Obama 2.0

    • Article

    Kidneys for Sale: Who Disapproves, and Why?

    By: Stephen Leider and Alvin E. Roth
    The shortage of transplant kidneys has spurred debate about legalizing monetary payments to donors to increase the number of available kidneys. However, buying and selling organs faces widespread disapproval. We survey a representative sample of Americans to assess... View Details
    Keywords: Moral Sensibility; Policy; Health; Market Transactions; Attitudes; Trust
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    Leider, Stephen, and Alvin E. Roth. "Kidneys for Sale: Who Disapproves, and Why?" American Journal of Transplantation 10, no. 5 (May 2010): 1221–1227.
    • 04 May 2009
    • Research & Ideas

    What’s Next for the Big Financial Brands

    uncontaminated by the scandal and previously on a slow glide path to oblivion. The RBS brand, like the Merrill Lynch brand, is dead. We may well see RBS branches rebranded NatWest and NatWest become the dominant surviving retail brand within what was the RBS group. The... View Details
    Keywords: by John Quelch; Banking; Financial Services
    • 14 Sep 2017
    • News

    New Research Exposes Why Competition in U.S. Politics Industry is Failing America

    • December 2010
    • Case

    Everything or Nothing: Martti Ahtisaari and the Aceh Negotiations (A)

    By: James K. Sebenius and Alex Green
    In early 2005, Martti Ahtisaari planned negotiations to end the decades-long conflict between Acehnese insurgents and the Indonesian government that had claimed thousands of lives. The "modern" phase of the insurgency by the fighters from the Free Aceh Movement that... View Details
    Keywords: Government and Politics; Negotiation; Conflict and Resolution; Conflict Management; Indonesia
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    Sebenius, James K., and Alex Green. "Everything or Nothing: Martti Ahtisaari and the Aceh Negotiations (A)." Harvard Business School Case 911-040, December 2010.
    • December 2022 (Revised January 2025)
    • Case

    Akooda: Charging Toward Operational Intelligence

    By: Christopher Stanton and Mel Martin
    The Akooda case describes the challenges confronting founder and CEO Yuval Gonczarowski (MBA ‘17) in 2022 as he attempts to boost sales. Launched in November 2020, Akooda was an AI company that mined 20 different sources of digital data, from tools like Slack, Google... View Details
    Keywords: Data Mining; Productivity; Monitoring; Data Analysis; AI and Machine Learning; Knowledge Management; Operations; Problems and Challenges; Employee Relationship Management; Information Technology Industry; Technology Industry; Information Industry; Boston; Israel
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    Stanton, Christopher, and Mel Martin. "Akooda: Charging Toward Operational Intelligence." Harvard Business School Case 823-018, December 2022. (Revised January 2025.)
    • Research Summary

    State-Business Relations

    By: Meg Rithmire
    In Precarious Ties: Business and the State in Authoritarian Asia (Oxford University Press, 2023) and related papers, I examine the political foundations and economic effects of different patterns of state-business relations in authoritarian regimes with a... View Details
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