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  • Forthcoming
  • Article

Eliciting Advice Instead of Feedback Improves Developmental Input

By: Hayley Blunden, Ariella Kristal, Ashley Whillans, Jaewon Yoon, Hannah Burd, Georgina Bremner and Michael Yeomans
Most organizations encourage employees to provide feedback to one another to support learning, personal growth, and career advancement. However, employee feedback often fails to improve performance because it lacks concrete, specific guidance. We provide a temporal... View Details
Keywords: Feedback; Personal Development and Career; Employee Relationship Management; Performance Evaluation
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  • 2017
  • Working Paper

Shopping for Confirmation: How Disconfirming Feedback Shapes Social Networks

By: Paul Green Jr., Francesca Gino and Bradley Staats
Many organizations employ interpersonal feedback processes as a structured means of informing and motivating employee improvement. Ample evidence suggests that these feedback processes are largely ineffective, and despite a wealth of prescriptive literature, these... View Details
Keywords: Developmental Feedback; Self-concept; Positive Illusions; Social Network; Threat; Identity; Social and Collaborative Networks; Behavior; Performance; Social Media
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  • Research Summary

Personal Development and Interpersonal Feedback

Enabling individual development and learning are key to enabling organizational success as well as employee satisfaction and engagement.  Many organizational approaches to employee development visualize feedback processes as mechanisms for illuminating individual... View Details
Keywords: Feedback; Personal Development
  • 01 Oct 2006
  • Conference Presentation

Grading and Feedback at HBS: A Developmental Perspective

By: Scott Snook
Keywords: Growth and Development
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  • 2021
  • Working Paper

Soliciting Advice Rather Than Feedback Yields More Developmental, Critical, and Actionable Input

By: Hayley Blunden, Jaewon Yoon, Ariella S. Kristal and Ashley V. Whillans
Asking for feedback is a popular way to solicit third-party input at work. However, feedback seeking is only weakly related to performance, and employees often report that the feedback that they receive is unhelpful. Addressing this discrepancy, across six studies... View Details
Keywords: Feedback; Advice; Personal Development; Future Focus; Evaluative Mindset; Performance; Personal Development and Career
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  • September 2024
  • Article

Sales Coaching and Value Creation

By: Frank V. Cespedes
Despite the prevalence of “coachability” in firms’ stated hiring criteria, managers over-estimate the amount of time they actually devote to coaching their people. For example, research indicates that only 15% of sales managers even spend as much as 25% of their time... View Details
Keywords: Competency and Skills; Employee Relationship Management; Management Practices and Processes
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  • September 2011
  • Article

Taking Gender into Account: Theory and Design for Women's Leadership Development Programs

By: Robin J. Ely, Herminia Ibarra and Deborah Kolb
We conceptualize leadership development as identity work and show how subtle forms of gender bias in the culture and in organizations interfere with the identity work of women leaders. Based on this insight, we revisit traditional approaches to standard leadership... View Details
Keywords: Programs; Prejudice and Bias; Leadership Development; Identity; Organizational Culture; Gender
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  • 02 Jan 2024
  • Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
  • 06 Jul 2016
  • Research & Ideas

The Truth About Authentic Leaders

with others. They don’t hide behind their flaws; instead, they seek to understand them. This lifelong developmental process is similar to what musicians and athletes go through in improving their capabilities. How leaders develop their... View Details
Keywords: by Bill George
  • 10 May 2021
  • Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

impact and to have that impact recognized and rewarded.” "If a manager delivering feedback has already written the employee off, the employee is likely to sense that." Breaking the inequity cycle requires leaders to see talent as... View Details
Keywords: by Dina Gerdeman
  • 26 Sep 2023
  • Research & Ideas

Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates

platforms that used a more developmental approach, which, in addition to recruitment, provided candidates with training, networking, and mentorship opportunities. “Your timeline for promotion and development may not align with the... View Details
Keywords: by Kristen Senz
  • 15 Aug 2023
  • HBS Case

(Virtual) Reality Check: How Long Before We Live in the 'Metaverse'?

But it must first overcome key technological and developmental challenges. One of the most critical questions yet to be answered: Will it be an open and interoperable virtual world, similar to today’s internet, or will it be a closed 3D... View Details
Keywords: by Jay Fitzgerald; Technology; Computer; Information Technology
  • 10 Nov 2015
  • Op-Ed

Authentic Leadership Rediscovered

difficult times. Authentic leaders are constantly growing. They do not have a rigid view of themselves and their leadership. Becoming authentic is a developmental state that enables leaders to progress through multiple roles, as they... View Details
Keywords: by Bill George
  • 18 Aug 2003
  • Research & Ideas

How New Managers Become Great Managers

oneself, however, is well documented. There are mechanisms that keep people from honestly evaluating themselves.6 The more candid feedback that managers can obtain from varied sources, the more accurate and precise their assessment will... View Details
Keywords: by Linda Hill
  • 04 Apr 2022
  • What Do You Think?

As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?

or in a manner that is not age appropriate or developmentally appropriate for students in accordance with state standards.” Under the bill, parents were given the right to sue school districts over violations. Chapek had ample warning... View Details
Keywords: by James Heskett
  • 26 Nov 2001
  • Research & Ideas

Manager or Mentor? Why You Must Be Both

what exactly is a developmental relationship? It pivots on the experience that an individual has when they're engaged in their work, he said. That experience can be heavily slanted along racial or gender lines, he added, offering an... View Details
Keywords: by Martha Lagace
  • 06 Dec 2011
  • First Look

First Look: Dec. 6

popular developmental tools, such as 360-degree feedback and networking; reinterpret them through the lens of women's experiences in organizations; and revise them in order to meet the particular challenges... View Details
Keywords: Sean Silverthorne

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