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- All HBS Web
(296)
- News (91)
- Research (137)
- Multimedia (2)
- Faculty Publications (53)
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- 14 Aug 2012
- News
Shoes are the heart of department stores
- 04 May 2024
- News
This Fifth-Generation Department Store Is Winning the Luxury Game
- 01 Mar 2007
- News
Courting the Poor
the second-year elective Managing Service Operations. Launched in 1957 with a single department store, Magazine Luiza operated as a family-run business until 1991, when the niece of one of the founders, Luiza Helena Trajano Rodrigues,... View Details
- 13 May 2015
- News
Will brick-and-mortar stores survive?
- 05 Mar 2012
- News
Is JC Penney’s Makeover the Future of Retailing?
- 07 Dec 2011
- News
Yelp is Leaving Chains Behind
- 30 Dec 2011
- News
Sears Closings; Writing Letters
- 03 Feb 2012
- News
J.C. Penney gets a makeover
- 07 Sep 2010
- News
Estée Lauder's Counter Makeover
- 09 Feb 2018
- News
Were retail jobs always low wage, with few benefits?
- 01 Mar 2024
- News
Game On
It’s raining in Sarasota. And not a light sprinkle but a proper, Florida drenching, so the outdoor courts at the Pickleball Club’s Lakewood Ranch location are deserted. Inside is a different story. Most of the 12 courts are in play. With four people to a court, all... View Details
- 01 Sep 2023
- News
End Game
Illustration by James Steinberg In the 1960s and 1970s, as the environmental movement dawned in the United States, a new generation of activist-minded entrepreneurs appeared. Among them were companies like Body Shop, Aveda, Tom’s of Maine, and Whole Foods—all founded... View Details
- 01 Mar 2024
- News
Unlocking the Power of Community
When Tara Fung (MBA 2016) explains Co:Create, the company she cofounded in 2022 and now leads as CEO, she doesn’t mention Web3 first. “We help innovative brands and creators unlock the power of community,” she explains. Co:Create does this with a new, gamified approach... View Details
Keywords: April White
- 01 Dec 2022
- News
My First Job
department at a Woolworth store back when they had manual cash registers. Candy bars used to sell really quickly, and the department needed constant restocking. During lunch,... View Details
- 12 Feb 2021
- News
How Dunkin’ Donuts Took Over the World
by the External Relations department at Harvard Business School and edited by Craig McDonald. It is available at iTunes and wherever you get your favorite podcasts. For more information or to find archived episodes, visit... View Details
- 01 Mar 2018
- News
Every Trick in the Book
beloved,” she says. But beloved didn’t pay the bills, and by 2015, after decades of pressure from big chains and the internet, the small, independent store was on the verge of closing. That’s when Brody, a New Yorker who spends her... View Details
Keywords: April White
- 21 Jul 2022
- News
How Sumner Feldberg Helped Transform Retail
Sequoia Fund,” according to the article. Feldberg’s roommate was Marvin Traub, who later ran Bloomingdale’s, the high-end department store chain. After HBS, Feldberg worked for his father at Bell Shops,... View Details
- 01 Jun 2012
- News
Faculty Research Online
in the number of “functional” managers for crowding in the C-suite. Is J.C. Penney’s Makeover the Future of Retailing? The stuffy department store chain has become emboldened under new CEO Ron Johnson (MBA... View Details
- 04 Sep 2019
- News
Clicks and Mortar
while they’re shopping. How do you compete against Amazon? You make something happen in physical stores that can’t happen online. If you think about the history of the department View Details
- 01 Mar 2012
- News
Shop Talk, Different Avenues
supply. In 2009 we started shaping the kind of inventory we needed and partnered with brands in the same way department stores do to make sure that we’re not left empty-handed when we have surges in demand.... View Details