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- 28 May 2013
- News
What the U.S. Can Learn From Healthcare Delivery Overseas
- 15 Jan 2018
- News
A Better Business Model for Fighting Cancer
- 23 Oct 2015
- News
The Mayo Clinic Model for Running a Value-Improvement Program
- 16 Jul 2016
- News
Angie’s List Introduces 'Freemium' Model
Angie’s List CEO Scott Durchslag (MBA 1991) has made many changes to the venerable home-service review website since taking the helm in September 2015, including the creation of a new technology platform for the site. He announced the biggest shift to date last week:... View Details
- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
services industry, where call centers have moved beyond their most obvious function -- as low-cost channels for resolving a myriad of customer concerns -- to become a powerful means of service delivery with the potential to generate... View Details
- 01 Dec 2020
- News
New News
exciting. Michael Aft: We exist because traditional media is struggling. There are perverse incentives tied to the ad-revenue model that have made it challenging to consume high-quality content, and that’s true for everything from general... View Details
- 21 Nov 2016
- News
Giving Patients an Active Role in Their Health Care
- 01 Dec 2023
- News
A More Accommodating Approach
and practicing leaders. “Shelly’s story is illustrative of how each business leader’s educational journey is unique. Our goal is to meet as many of their individual needs as possible through multiple delivery View Details
Keywords: Jennifer Gillespie
- 06 Jul 2023
- News
Lessons from Major League Baseball's Game-Changing Innovations
the bat, the exit velocity when you hit the ball. That didn't exist 10 years ago. And what you're seeing is that hitters are now optimizing their swing to hit home runs and pitchers are optimizing their delivery to throw as hard as they... View Details
- 01 Jun 2023
- News
Curb Appeal
work ethic—“they didn’t care what we did, but everyone had to work hard,” she says—and her mother offered a model of public service, serving as chancellor of the Board of Regents, New York State’s governing body for education. But when... View Details
- 01 Jun 2023
- News
Buy Big, Sell Small
least 75 percent of India’s consumer goods sales despite the significant inefficiencies of an outdated business model. “Kiranas are limited-inventory, 2,000- to 5,000-square-foot shops that don’t always get on-time deliveries or access to... View Details
- 22 Feb 2022
- News
New Urban Order
expected to grow. Those combined forces present an existential challenge—and a megalopolis-sized opportunity—for entrepreneurs. “As population growth and weather-related pressures increase, the necessity of using our existing resources more efficiently will make the... View Details
Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services
- 01 Mar 2018
- News
Every Trick in the Book
bookstore; small, privately owned shops were the predominant model for bookselling throughout the United States in the early 1970s. That was the original model for Borders, which also opened in 1971 with a... View Details
Keywords: April White
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
global and a series of regional B Climate Collectives designed to support businesses to share what they are learning on topics such as how to move to a regenerative business model. How might you explore ways to reimagine your business View Details
- 01 Sep 2008
- News
In Africa, Porter Sees Lessons for Health Care
fourteen years later, Rwanda is looked to as a model for the rest of Africa, not the least for its successes with public health and health-care delivery. The goal of the Global Health Delivery Project is to... View Details
- 01 Jun 2020
- News
Meal Plan
traffic, and large check sizes, because as Michael pointed out, you’re feeding a family. KP: In my opinion, the model for third-party delivery is broken and exists only because it’s been subsidized. I think... View Details
- 25 Aug 2022
- News
Vision: To Go-Go
in the course Challenges and Opportunities in the Restaurant Industry. In it, Izquierdo began sketching the outline of a tech-enabled business model that would eliminate everything she disliked about restaurants; namely, that they tend to... View Details
- 01 Jun 2016
- News
Case Study: On the Table
possible, then a change in your business model may be necessary. Go local: pre-sent choices to customers only from local suppliers so that the delivery and logistics is managed by the seller, but monitored... View Details
- 01 Sep 2018
- News
Ask the Expert: Delivering the Goods
to last-mile business from FedEx, UPS, and Amazon. Unfortunately, the online retailer is piloting its own delivery service that would put it in direct competition with the Postal Service. And Amazon isn’t alone in the search for last-mile... View Details
Keywords: Jen McFarland Flint