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  • All HBS Web  (1,271)
    • People  (3)
    • News  (205)
    • Research  (739)
    • Events  (5)
    • Multimedia  (9)
  • Faculty Publications  (465)
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  • Web

Featured Topic: Human behavior and decision-making

A collective of featured works, most recent HBS publications, and the School's approach to research on the topic of human behavior and decision-making. View Details
  • August 1996 (Revised February 2000)
  • Exercise

Decision-Making Exercise (C)

By: David A. Garvin and Michael Roberto
Provides questionnaires so students can compare their experiences with different decison-making processes. Students read "Growing Pains," a Harvard Business Review (HBR) case study, and then work in teams to come up with recommendations using a consensus approach to... View Details
Keywords: Conflict Management; Decision Making; Management Skills
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Garvin, David A., and Michael Roberto. "Decision-Making Exercise (C)." Harvard Business School Exercise 397-033, August 1996. (Revised February 2000.)
  • August 1996 (Revised February 2000)
  • Exercise

Decision-Making Exercise (B)

By: David A. Garvin and Michael Roberto
Provides questionnaires so students can compare their experiences with different decison-making processes. Students read "Growing Pains," a Harvard Business Review (HBR) case study, and then work in teams to come up with recommendations using a consensus approach to... View Details
Keywords: Decision Making
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Garvin, David A., and Michael Roberto. "Decision-Making Exercise (B)." Harvard Business School Exercise 397-032, August 1996. (Revised February 2000.)
  • 2016
  • Article

Organizational Decision-Making and Information: Angel Investments by Venture Capital Partners

By: Andy Wu
We study information aggregation in organizational decision-making for the financing of entrepreneurial ventures. We introduce a formal model of voting where agents face costly tacit information to improve their decision quality. Equilibrium outcomes suggest a... View Details
Keywords: Entrepreneurial Finance; Angel Investors; Organization Design; Voting; Group Decision-making; Information; Strategy; Organizations; Entrepreneurship; Decision Making; Financing and Loans
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Wu, Andy. "Organizational Decision-Making and Information: Angel Investments by Venture Capital Partners." Academy of Management Best Paper Proceedings (2016): 189–194.
  • August 1996 (Revised February 2000)
  • Exercise

Decision-Making Exercise (A)

By: David A. Garvin and Michael Roberto
Provides questionnaires so students can compare their experiences with different decison-making processes. Students read "Growing Pains," a Harvard Business Review (HBR) case study, and then work in teams to come up with recommendations using a consensus approach to... View Details
Keywords: Conflict Management; Decision Making; Management Skills
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Garvin, David A., and Michael Roberto. "Decision-Making Exercise (A)." Harvard Business School Exercise 397-031, August 1996. (Revised February 2000.)
  • May 2022
  • Case

Executive Decision-Making at Zola

By: Amy C. Edmondson and Michael Roberto
In April 2020, Rachel Jarrett, President and COO of wedding technology company Zola, called a meeting with the organization’s key decision-makers. The company had previously launched three business expansions: a vendor marketplace, a wedding apparel division, and a... View Details
Keywords: Decision Making; Voting; Decision Choices and Conditions; Management Skills; Management; Management Style; Organizations; Organizational Culture; Technology Industry; Entertainment and Recreation Industry; United States
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Edmondson, Amy C., and Michael Roberto. "Executive Decision-Making at Zola." Harvard Business School Case 622-074, May 2022.
  • September 2023
  • Exercise

Irrationality in Action: Decision-Making Exercise

By: Alison Wood Brooks, Michael I. Norton and Oliver Hauser
This teaching exercise highlights the obstacle of biases in decision-making, allowing students to generate examples of potentially poor decision-making rooted in abundant and unwanted bias. This exercise has two parts: a pre-class, online survey in which students... View Details
Keywords: Prejudice and Bias; Decision Making
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Brooks, Alison Wood, Michael I. Norton, and Oliver Hauser. "Irrationality in Action: Decision-Making Exercise." Harvard Business School Exercise 924-007, September 2023.
  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

ourselves time to develop disagreement and perhaps gain some understanding of what the decision is all about." Developing disagreement and "high-contention" decision-making at the loftiest levels of the organization were... View Details
Keywords: by Garry Emmons
  • Research Summary

Strategic Decision-Making Processes

Michael Roberto is studying the processes that managers employ to make critical strategic decisions. Through extensive field research, he has examined how groups of senior managers make these decisions efficiently, and simultaneously build the consensus required to... View Details
  • November 2022
  • Teaching Note

Executive Decision-Making at Zola

By: Amy C. Edmondson and Michael Roberto
Teaching Note for HBS Case. No. 622-074. View Details
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Edmondson, Amy C., and Michael Roberto. "Executive Decision-Making at Zola." Harvard Business School Teaching Note 623-033, November 2022.
  • 09 Jul 2020
  • News

It’s Time to Reset Decision-Making in Your Organization

  • Jun 06 2016
  • Brochure

Negotiation & Decision-Making Comparison Chart

  • January 2014 (Revised November 2015)
  • Background Note

Rational Choice and Managerial Decision-Making

By: Willy Shih
This note discusses Herbert Simon's notion of bounded rationality: how managers may sometimes make suboptimal choices because of their limited ability to access or process information. View Details
Keywords: Rational Choice; Bounded Rationality; Satisficing; Herbert Simon; Agenda-setting; Choice; Alternatives; Decision Making; Decision Choices and Conditions; Decisions; Judgments
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Shih, Willy. "Rational Choice and Managerial Decision-Making." Harvard Business School Background Note 614-048, January 2014. (Revised November 2015.)
  • 20 Oct 2021
  • News

Drive Innovation with Better Decision-Making

  • Article

Drive Innovation with Better Decision-Making

By: Linda A. Hill, Emily Tedards and Taran Swan
Despite their embrace of agile methods, many firms striving to innovate are struggling to produce breakthrough ideas. A key culprit, according to the authors, is an outdated, inefficient approach to decision-making. Today’s discovery-driven innovation processes involve... View Details
Keywords: Innovation and Invention; Decision Making; Decision Choices and Conditions; Organizational Change and Adaptation
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Hill, Linda A., Emily Tedards, and Taran Swan. "Drive Innovation with Better Decision-Making." Harvard Business Review 99, no. 6 (November–December 2021): 70–79.
  • 04 Jul 2005
  • News

Will-Power, Poverty and Financial Decision-Making

  • September–October 2024
  • Article

Where Data-Driven Decision-Making Can Go Wrong

By: Michael Luca and Amy C. Edmondson
When considering internal data or the results of a study, often business leaders either take the evidence presented as gospel or dismiss it altogether. Both approaches are misguided. What leaders need to do instead is conduct rigorous discussions that assess any... View Details
Keywords: Information; Analytics and Data Science; Analysis; Decision Making
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Luca, Michael, and Amy C. Edmondson. "Where Data-Driven Decision-Making Can Go Wrong." Harvard Business Review 102, no. 5 (September–October 2024): 80–89.
  • 01 Dec 2001
  • News

Effective Leadership and Decision-Making

In feature articles in the September issue of Harvard Business Review, three HBS professors offered useful ideas about leadership and decision-making. In "What You Don't Know about Making Decisions," Professor David Garvin and Assistant Professor Michael Roberto... View Details
Keywords: Publishing Industries (except Internet); Information
  • 22 Sep 2020
  • News

7 Strategies for Better Group Decision-Making

  • 01 Sep 2023
  • News

Incorporating DEI into Decision-Making

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