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Show Results For
- All HBS Web
(13,372)
- People (50)
- News (2,831)
- Research (7,058)
- Events (30)
- Multimedia (176)
- Faculty Publications (4,903)
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- 01 Jul 2000
- News
Moral Person and Moral Manager
- 01 Dec 2004
- News
Getting Personal
the airline JetBlue, for example: It has no meals and no round-trip airfares, but it does have leather seats and personal entertainment centers that delight View Details
- 01 Mar 2012
- News
Making Finance Personal
inspire, formulate, and drive new and improved product design and development, even without specialized knowledge. With its consumer base, for example, Intuit went from... View Details
- 24 Apr 2014
- News
Medicine made personal
Entrepreneurship Club, Goyal has created the start-up Foresight Pharmaceuticals. Goyal and Levy secured a residency at the Harvard Innovation Lab and have pitched Foresight to HBS Business Angels, an alumni... View Details
- 19 Feb 2014
- News
Choosing the Right Customer
- 01 Mar 2009
- News
Local Customs
of opening fifty ‘microfactories’ around the globe, each building 2,000 units a year of cars customized to fit different regions’ local tastes,” the Boston Herald reported (December 15, 2008). Invoking the sudsy success story of Jim Koch... View Details
- 01 Dec 2011
- News
The Personal Touch
Timken’s face-to-face meetings with classmates in New York and London and his personal outreach to every member of his section helped make these successes possible. View Details
Keywords: reunion
- 07 Sep 2010
- News
Customers always know best
- 13 May 2013
- News
The Personal Touch
Alex Timken has led all three Class of 1996 Reunion Campaigns, including a record-breaking 15th Reunion. That campaign raised more than $3 million, with Timken’s Section H achieving 57 percent participation, the highest in the class. Timken’s face-to-face meetings with... View Details
- 23 May 2012
- News
Start-Up Customer Service 101
- 23 Apr 2012
- News
The Paradox of Personal Branding
- 27 Oct 2014
- News
Track Customer Service, but Don't Forget the Financials
- 14 May 2012
- News
Clayton Christensen On Truth, God and Personal Courage
- 21 Sep 2011
- News
Innovators don't ignore customers
- 25 Apr 2014
- News
Connecting companies and customers through social media
Victoria Ransom (MBA 2008) launched Wildfire Interactive, now a Google company, to connect companies and customers through social media. (Published April 2014) View Details
- 17 May 2022
- News
Delivering a Personalized Shopping Experience with AI
- 01 Dec 2014
- News
Customizing Couture Online
The way Áslaug Magnúsdóttir sees it, her new website, Tinker Tailor, which uses interactive web technology to customize high-end designer clothing, is an old-school approach to fashion. “Couture always was a collaboration between the... View Details
- 08 Aug 2013
- News
Cause Marketing Gets Personal
Amy Schiffman Langer "My life experiences inform my work, and vice versa," says Amy Schiffman Langer (MBA 1977). She has turned physical challenges—breast cancer, a disability, and chronic pain—into a focus... View Details
- 04 Jun 2012
- News