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Publications

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  • All HBS Web  (855)
    • People  (2)
    • News  (135)
    • Research  (586)
    • Events  (1)
  • Faculty Publications  (130)

Show Results For

  • All HBS Web  (855)
    • People  (2)
    • News  (135)
    • Research  (586)
    • Events  (1)
  • Faculty Publications  (130)
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  • 15 Apr 2019
  • News

Why Anxious Customers Prefer Human Customer Service

  • 01 Jun 2012
  • News

FIELD 3 Tests Students

successful ventures go through this ‘pivoting’ process multiple times as they probe and test their ideas. FIELD 3 uniquely challenged students to experience that process and learn from it.” Beginning January 30, six-member teams had... View Details
Keywords: FIELD program
  • 01 Mar 2024
  • News

Case Study: Testing the Waters

Illustration by Christina Spano Endurance training was nothing new to Lauren Picasso (MBA 2014), who’d raced through her younger years as a cross-country runner and swimmer. In 2017, when she was director of marketing at Jet.com and looking for a physical challenge,... View Details
Keywords: Jen McFarland Flint; Food and Beverage Stores; Retail Trade
  • 25 Aug 2022
  • News

In My Humble Opinion: Road Tested

our culture or managing key customers and investor relationships,” Gregg says. “I jokingly told someone I’m the spiritual center of the company. You need to embrace that aspect of the job to get people excited about being here.” Moment in... View Details
Keywords: Julia Hanna; trucking; leadership; fintech; career
  • 30 Nov 2019
  • News

Elon Musk and the Dying Art of the Big Bet

  • 07 Mar 2013
  • News

Matterport's 3-D Scanner Faces Marketing Challenge

  • 20 Feb 2020
  • News

Productive Innovation: Building a Culture of Experimentation

  • 30 Nov 2019
  • News

CIOs concerned IT not providing enough of a competitive edge

  • 01 Sep 2023
  • News

Money Does Grow on (Family) Trees

For 17 years, Andre Kearns (MBA 1999) has been tracing his family tree. One by one, he has added branches, grounding himself in a long and sometimes complicated lineage. Through family stories, forgotten heirlooms, and vital records, Kearns has traveled back through... View Details
Keywords: April White; Illustrations by Fabio Consoli; News, Library, Internet, and Other Services; Information
  • 01 Dec 2023
  • News

Thinking Ahead

As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details
Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information
  • 01 Jan 2007
  • News

Jaime Augusto Zobel de Ayala, MBA 1987

began in 1981. "My father offered me the opportunity to test the work environment in the Philippines at Ayala for a three-year trial period," he recalls. Although considering other options, Zobel took to his work at Ayala "like a fish to... View Details
  • 01 Mar 2024
  • News

On the Radar

When the firm started in 2008 with a group of funders that included Bill Gates, Ginkgo Bioworks focused on engineering cells for applications in food, pharmaceuticals, cosmetics, and more. The company employs more than a thousand people, and its View Details
Keywords: Janine White; Justice, Public Order, and Safety Activities; Government
  • 01 Dec 2023
  • News

Drop Everything, Read This

The Bookshelf Rick Rubin is one of the greatest music producers of all time. His book, The Creative Act: A Way of Being, is about the creative process and is based on his experiences with era-defining musicians. He encourages the reader to be open to clues and... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Jun 2023
  • News

Bridging the ESG Data Gap

and venture capitalists. Founders use the software to report ESG data by answering a few operations-focused questions, and then they can easily access ESG scores, peer benchmarks, and customized plans for improvement. Venture investors... View Details
Keywords: Deborah Blagg
  • 01 Mar 2024
  • News

Alumni and Faculty Books and Podcasts

Edited by Margie Kelley Alumni Books You Got This! A Straightforward, No-Nonsense Playbook for Crushing 130+ Workplace Challenges By Heidi Abelli (MBA 1993) Palmetto Publishing Stepping into the corporate world can feel like navigating a labyrinth, especially when... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Mar 2024
  • News

The Internet's Next Frontier

While the Crypto, Fintech, and Web3 Lab—one of 13 labs contained within Harvard’s Digital Data Design Institute—might not have the Bunsen burners and test tubes found in science and engineering labs, it does share a philosophical construct: it is a sandbox—an... View Details
Keywords: Jennifer Gillespie
  • 01 Mar 2018
  • News

Every Trick in the Book

“That’s something, at least right now, that the Amazon algorithm has been unable to crack,” says Raffaelli. When the brown paper came off the windows of BookHampton at the start of the summer season in 2016, regular customers found a... View Details
Keywords: April White
  • 19 Apr 2023
  • News

A Kick Start for Latin American Startups

to achieve in order to raise a subsequent round." Part of that hands-on guidance comes in the form of market strategy, fundraising, and talent and customer acquisition. It helps that Saggioro Leal and Lemann have an extensive network in... View Details
Keywords: Maureen Harmon
  • 01 Jun 2023
  • News

An Engine of Innovation

how to lay the groundwork to build an enterprise. Propel is for students who are further along with their ventures and have revenue, investors, and customers figured out. Some Explore students will progress to View Details
Keywords: Jennifer Gillespie
  • 29 Aug 2023
  • News

Helping Consumers Decarbonize their Purchases

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. In this episode, we’re going to be highlighting an episode of another HBS podcast: Climate Rising, which focuses on what businesses are doing, can do, and should do... View Details
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