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Show Results For
- All HBS Web
(5,317)
- People (8)
- News (1,102)
- Research (3,052)
- Events (24)
- Multimedia (26)
- Faculty Publications (1,642)
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- 11 May 2010
- News
Build Organizations Around Customer Needs
- 13 Mar 2023
- News
Sales Teams Need to Stop Focusing on the Customer Funnel
- 01 Oct 1999
- News
The Same the World Over: Focusing on Customers and Innovation Brings Success
climate, customer orientation, and innovation. "Corporate culture was perceived as the prevailing set of shared values held by a firm's managers," Deshpandé explains, "qualities such as loyalty and tradition. We defined climate as the... View Details
Keywords: Peter K. Jacobs
- 01 Apr 1999
- News
WSA Conference Focuses on Reaching Goals
centerpiece event of the WSA, a fifteen-year-old organization whose mission is to foster a supportive environment for women at the Business School and to provide services that help them to succeed as students and in their careers. The... View Details
Keywords: Eileen K. McCluskey
- 19 Feb 2014
- News
Choosing the Right Customer
- 19 Feb 2019
- News
Unlocking the Customer Value Chain
- 01 Dec 2020
- News
What Are Disease Foundation Leaders Focused On
- 23 Sep 2021
- News
How Bubble Is Building a Marketplace Focused on Health Foods
- 25 Oct 2022
- News
Offices Are Better for Mingling Than for Focusing
- 05 Mar 2019
- News
Make Customers Happier with Operational Transparency
- 25 Oct 2022
- News
Offices Are Better for Mingling Than for Focusing
- 15 Jun 2021
- News
Keeping Hourly Workers Focused on the Stock, Not the Clock
underway. When Jochen Zeitz joined Harley Davidson as CEO in the midst of the pandemic, he was eager to find ways in which to engage the company’s employees. A mutual friend introduced Stavros and Zeitz, who is a cofounder of the B Team, an View Details
- 31 Oct 2013
- News
The Secret Magic Behind Netflix Customer Service
- 02 Apr 2019
- News
The Right Way to Get Your First 1,000 Customers
- 11 Mar 2015
- News
How Self-Service Kiosks Are Changing Customer Behavior
- 22 Apr 2015
- News
The king of soya focuses on a high-tech vision of farming
- 30 Jan 2020
- News
What Organizations Need to Survive a Pandemic
- 01 Apr 2002
- News
New Director of MBA Career Services Focuses on Power of Alumni Network
stepping up alumni outreach efforts and contacting organizations that have not typically recruited at HBS. "We're asking graduates of the School to think about our young, energetic, talented students when they're making their hiring plans... View Details
- 13 Mar 2017
- News