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  • Research Summary

Fitting In Without Giving In: Addressing the Effectiveness-Authenticity Dilemma in Cross-Cultural Interactions

In this project, Andy Molinsky and I examine the process of adapting to a new culture as it unfolds in specific episodes. A common assumption in practice and research is that when faced with a new cultural context, one needs to either adopt the cultural scripts of... View Details

Keywords: Cultural Adaptation; Cross-cultural Dynamics; Authenticity
  • Article

The Not-So-Common-Wealth of Australia: Evidence for a Cross-Cultural Desire for a More Equal Distribution of Wealth.

By: Michael I. Norton, David T. Neal, Cassandra L. Govan, Dan Ariely and Elise Holland
Recent evidence suggests that Americans underestimate wealth inequality in the United States and favor a more equal wealth distribution (Norton & Ariely, 2011). Does this pattern reflect ideological dynamics unique to the United States, or is the phenomenon evident in... View Details
Keywords: Wealth; Equality and Inequality; Australia; United States
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  • 2005
  • Chapter

Internal Dynamics and Cultural Intelligence in Multinational Teams

By: P. C. Earley and H. K. Gardner
Keywords: Groups and Teams; Cross-Cultural and Cross-Border Issues
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  • June–July 2014
  • Article

Language as a Lightning Rod: Power Contests, Emotion Regulation, and Subgroup Dynamics in Global Teams

By: Pamela J. Hinds, Tsedal Neeley and Catherine Durnell Cramton
Through an ethnographic study comprised of interviews with and observations of 96 globally distributed members in six software development teams, we propose a model that captures how asymmetries in language fluency contribute to an us vs. them dynamic so common in... View Details
Keywords: Equality and Inequality; Communication Intention and Meaning; Groups and Teams; Applications and Software; Emotions; Cross-Cultural and Cross-Border Issues; Power and Influence; Information Technology Industry
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  • Research Summary

Overview

My research examines the dynamics of cross-cultural collaboration. As organizations, teams, and networks become more global, understanding cross-border collaboration is becoming increasingly crucial. I explore the fascinating and consequential dynamics that emerge when... View Details
  • January 2013
  • Article

The Fog of Negotiation: What Negotiators Can Learn from Military Doctrine

By: Michael A. Wheeler
On the surface, warfare and negotiation may seem to be polar opposites. The objective in war is to defeat the enemy. In negotiation, the goal is to find a solution that satisfies all the parties. Not surprisingly, little cross-learning and exchange has occurred across... View Details
Keywords: Strategy; Leadership; War; Negotiation; Learning
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    Publications

    2000-2005 Selected

     

    Chiu, C-y, Morris, M.W., Hong, Y-y, & Menon, T. (2000).  Motivated cultural cognition: The impact of implicit cultural theories on dispositional attribution varies as a function of Need for Closure.... View Details

    • 07 Aug 2012
    • First Look

    First Look: August 7

    Creativity: The Superadditive Benefits of Multicultural Experience for Collective Creativity in Culturally Diverse Teams Authors:Carmit Tadmor, Patricia Satterstrom, Sujin Jang, and Jeffrey Polzer Publication:Journal of Cross-Cultural... View Details
    Keywords: Sean Silverthorne
    • 2017
    • Teaching Note

    Global Collaboration Simulation: Tip of the Iceberg

    By: Tsedal Neeley
    This Teaching Note reproduces the communication dynamics that occur during global collaborations, in which diverse work teams interact in the commonly used English business language or lingua franca. View Details
    Keywords: Communication; Cooperation; Cross-Cultural and Cross-Border Issues
    Related
    • 29 Jul 2009
    • Working Paper Summaries

    Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration

    Keywords: by Mark Mortensen & Tsedal Neeley
    • July–September 2012
    • Article

    The (Un)Hidden Turmoil of Language in Global Collaboration

    By: Tsedal Neeley, Pamela J. Hinds and Catherine D. Cramton
    Companies are increasingly relying on a lingua franca, or common language (usually English), to facilitate cross-border collaboration. Despite the numerous benefits of a lingua franca, our research reveals myriad challenges that disrupt collaboration and contribute to... View Details
    Keywords: Strategy; Loss; Spoken Communication; Performance Productivity; Research; Global Range; Problems and Challenges; Diversity; Cross-Cultural and Cross-Border Issues
    Related
    • Program

    Senior Executive Leadership Program—India

    of the HBS campus designed for Executive Education, with living quarters and amenities that maximize your comfort while facilitating small group discussions. Classrooms, supported by the latest technology, are designed to foster dynamic... View Details
    • 19 Dec 2011
    • Research & Ideas

    Climbing the Great Wall of Trust

    In recent conversations with US executives doing business in China, Harvard Business School Assistant Professor Roy Y.J. Chua heard about a new trend. In an East Asian version of cutting deals on the golf course, Chinese executives often take partners to teahouses to... View Details
    Keywords: by Michael Blanding
    • Web

    Research Areas - Doctoral

    management practices in global organizations; cross-cultural learning and adaptation processes; the challenges of taking companies global; emerging-market companies with global potential; and international political economy and its impact... View Details
    • March 2008 (Revised October 2009)
    • Case

    Crossing Borders: MTC's Journey through Africa

    By: Tarun Khanna and Ayesha Khan
    This is the story of MTC, a Kuwaiti telecom company that has grown from a sleepy, state monopoly to become one of the fastest growing telecom companies in the world, with the largest regional footprint across the Middle East and Africa. The CEO of the company, Dr. Saad... View Details
    Keywords: Mergers and Acquisitions; Cross-Cultural and Cross-Border Issues; Global Strategy; Globalized Firms and Management; Growth and Development Strategy; Emerging Markets; Telecommunications Industry; Africa; Kuwait
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    • 31 Jan 2022
    • Research & Ideas

    Where Can Digital Transformation Take You? Insights from 1,700 Leaders

    organizations embrace and adapt to these key shifts in the business landscape, participants said. Companies able to navigate this unforgiving dynamic tended to have the following characteristics: 1. An intimate and View Details
    Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
    • 20 Jan 2014
    • Research & Ideas

    Language Wars Divide Global Companies

    language problems but also what managers can do to overcome them. Neeley explores language and its connection to power dynamics on global teams in Language as a Lightning Rod: Power Contests, Emotion Regulation, and Subgroup View Details
    Keywords: by Kim Girard
    • Web

    Globalization - Faculty & Research

    practices in global organizations; cross-cultural learning and adaptation processes; the challenges of taking companies global; emerging-market companies with global potential; and international political economy and its impact on... View Details
    • Web

    Events - Business History

    While state-business ties in Indonesia and China created dangerous dynamics like capital flight, fraud, and financial crisis, Malaysia's state-business ties contributed to economic stagnation." Learn more about the book on the Oxford... View Details
    • 16 Apr 2013
    • First Look

    First Look: April 16

    Social Psychology Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal By: Aknin, Lara B., Christopher P. Barrington-Leigh, Elizabeth W. Dunn, John F. Helliwell, Justine Burns, Robert Biswas-Diener,... View Details
    Keywords: Sean Silverthorne