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  • All HBS Web  (1,080)
    • People  (1)
    • News  (183)
    • Research  (602)
    • Events  (1)
    • Multimedia  (4)
  • Faculty Publications  (183)
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  • 01 Dec 2000
  • News

Core Values Keep Airline Flying High

Good people are essential for success. Keep the product and the process simple. Deliver the most reliable service at the lowest cost. Invest the time to connect with employees and customers. These are the basic tenets fueling the phenomenal success of Southwest... View Details
Keywords: Margie Kelley; Air Transportation; Transportation
  • 17 Feb 2022
  • News

A Company Can Create More Value by Focusing on Two Core Factors Instead of Multiple Projects: Felix Oberholzer-Gee

  • 22 Nov 2017
  • News

The Value of Local Independent Bookstores

  • 08 May 2015
  • News

Prestige brands can expand their reach—and make their core customers proud

Managing symbolic and exclusive brands involves an inherent tradeoff. Managers seek to generate growth by extending the customer base to new segments and markets. Yet increased popularity can dilute the exclusivity of the brand in the eyes of its View Details
  • 19 Jan 2024
  • News

The Values and Virtues of a Quick Fix

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Speed has gotten a pretty bad rap, says Anne Morriss (MBA 2004). The Silicon Valley mantra of moving fast and breaking things has led to waves of high-profile... View Details
  • 17 Sep 2013
  • News

The Vital Link Between Resilience & Your Bottom Line

  • 19 Apr 2021
  • News

ESG And The Future Of Work: 3 Strategies Every Leader Should Know

  • 16 Oct 2019
  • News

Where ESG Fails

  • 08 Nov 2018
  • News

Bookshelf: November / December 2018

  • 01 Sep 2023
  • News

Solving for Z

Breitfelder, Bronstein, and Chen all conduct detailed internal surveys to better understand what their employees are actually looking for and how they can deliver it in a way that is consistent with their companies’ core missions and... View Details
Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government
  • 06 Jul 2023
  • News

Lessons from Major League Baseball's Game-Changing Innovations

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Back in 2014, When Chris Marinak (MBA 2008) was in the process of rolling out the instant replay system as a Senior Vice President at Major League Baseball, he... View Details
  • 01 Dec 2023
  • News

A More Accommodating Approach

her career in new directions and add greater value to the company, she wanted to broaden her insights, skills, and network, which prompted her to enroll in HBS’s General Management Program (GMP) in 2021, a decision made more feasible... View Details
Keywords: Jennifer Gillespie
  • 01 Mar 2024
  • News

Counter Intelligence

When Pano Christou (AMP 195, 2018) was hired at Pret A Manger in 2000, the idea that he would one day run the entire company could not have been further from his mind. At the chain’s Carnaby Street shop, in London’s Soho district, the 22-year-old had enough work just... View Details
Keywords: Amy Crawford
  • 25 Apr 2024
  • News

Origin Stories

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Where we come from and how we were raised has a profound effect on who we become. The recipients of this year’s Alumni Achievement Award grew up... View Details
  • 01 Sep 2023
  • News

Case Study: The Home Team

(MBA 2016), COO, UP&UP Nester is off to a great start, in an area where there’s a lot of uncertainty, high-ticket values, and information asymmetry. From my previous experience at Angie’s List, I foresee a couple of issues to get ahead of. First: aligning View Details
Keywords: Jen McFarland Flint; Real Estate
  • 01 Dec 1997
  • News

Multimedia Martha: Sharon Patrick Cooks Up A Winner

which combined all of Martha's business interests into a single, integrated, synergistic company. What has your business strategy been at MSLO? A key piece has been building a core creative and editorial content that we spin out across... View Details
  • 15 Dec 2023
  • News

Like-Minded

Yumiko Murakami (MBA 1994), Miwa Seki (MBA 1993), and Kathy Matsui share the same month and year of birth, so the friends started an annual birthday get-together to reflect on the year ahead. Work was always a hot topic of discussion. Each woman had built a strong... View Details
  • 11 Mar 2021
  • News

Leading with Heart

the team the following three core values that they can expect from me and hold me accountable to. The first value that I have is one of congruence—that what I think, feel, say,... View Details
  • 01 Sep 2023
  • News

End Game

Illustration by James Steinberg In the 1960s and 1970s, as the environmental movement dawned in the United States, a new generation of activist-minded entrepreneurs appeared. Among them were companies like Body Shop, Aveda, Tom’s of Maine, and Whole Foods—all founded... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade
  • 12 Nov 2021
  • News

Alumni Business Leaders on Confronting the Climate Change Challenge

That is why we introduced pep+ (PepsiCo Positive), our strategic end-to-end transformation, with sustainability at the center of how we will create value for our shareholders and all our stakeholders. Climate action across our supply... View Details
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