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- 01 Dec 2000
- News
Core Values Keep Airline Flying High
Good people are essential for success. Keep the product and the process simple. Deliver the most reliable service at the lowest cost. Invest the time to connect with employees and customers. These are the basic tenets fueling the phenomenal success of Southwest... View Details
- 22 Nov 2017
- News
The Value of Local Independent Bookstores
- 08 May 2015
- News
Prestige brands can expand their reach—and make their core customers proud
Managing symbolic and exclusive brands involves an inherent tradeoff. Managers seek to generate growth by extending the customer base to new segments and markets. Yet increased popularity can dilute the exclusivity of the brand in the eyes of its View Details
- 19 Jan 2024
- News
The Values and Virtues of a Quick Fix
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Speed has gotten a pretty bad rap, says Anne Morriss (MBA 2004). The Silicon Valley mantra of moving fast and breaking things has led to waves of high-profile... View Details
- 17 Sep 2013
- News
The Vital Link Between Resilience & Your Bottom Line
- 19 Apr 2021
- News
ESG And The Future Of Work: 3 Strategies Every Leader Should Know
- 16 Oct 2019
- News
Where ESG Fails
- 08 Nov 2018
- News
Bookshelf: November / December 2018
- 01 Sep 2023
- News
Solving for Z
Breitfelder, Bronstein, and Chen all conduct detailed internal surveys to better understand what their employees are actually looking for and how they can deliver it in a way that is consistent with their companies’ core missions and... View Details
- 06 Jul 2023
- News
Lessons from Major League Baseball's Game-Changing Innovations
actually bought that whole business from us, that third party business a couple years ago for multiple billions of dollars which was a great return in terms of that investment for us. We've retained the baseball elements of it and the View Details
- 01 Dec 2023
- News
A More Accommodating Approach
her career in new directions and add greater value to the company, she wanted to broaden her insights, skills, and network, which prompted her to enroll in HBS’s General Management Program (GMP) in 2021, a decision made more feasible... View Details
Keywords: Jennifer Gillespie
- 01 Mar 2024
- News
Counter Intelligence
he took over, Pret, reportedly valued at $1.9 billion when it was acquired in 2018 by JAB Holdings, had more than 550 shops, with the majority in London and outposts in major cities worldwide. But just a few months into his term, the... View Details
Keywords: Amy Crawford
- 01 Dec 1997
- News
Multimedia Martha: Sharon Patrick Cooks Up A Winner
which combined all of Martha's business interests into a single, integrated, synergistic company. What has your business strategy been at MSLO? A key piece has been building a core creative and editorial content that we spin out across... View Details
- 15 Dec 2023
- News
Like-Minded
Yumiko Murakami (MBA 1994), Miwa Seki (MBA 1993), and Kathy Matsui share the same month and year of birth, so the friends started an annual birthday get-together to reflect on the year ahead. Work was always a hot topic of discussion. Each woman had built a strong... View Details
- 01 Sep 2023
- News
Case Study: The Home Team
(MBA 2016), COO, UP&UP Nester is off to a great start, in an area where there’s a lot of uncertainty, high-ticket values, and information asymmetry. From my previous experience at Angie’s List, I foresee a couple of issues to get ahead of. First: aligning View Details
- 25 Apr 2024
- News
Origin Stories
ever did,” he says. “As a leader, trying to understand and appreciate the cultures of the countries where you do business is key to building bridges of trust.” Now closing in on his 30th anniversary as CEO, Hess describes how his father started the company and the... View Details
- 01 Sep 2023
- News
End Game
in, it’s really hard to maintain any values that aren’t focused on earning profits for outside investors.” It’s especially difficult in the absence of the charismatic leader, once they retire or hand over ownership. Part of the problem is... View Details
- 11 Mar 2021
- News
Leading with Heart
the team the following three core values that they can expect from me and hold me accountable to. The first value that I have is one of congruence—that what I think, feel, say,... View Details
- 01 Aug 1998
- News
High Honors
corporate and strategic matters. Under Marram's leadership, the company has attained a prominent position in the worldwide premium juice business. Her skill in promoting growth without losing sight of her company's core competencies has... View Details