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Publications

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  • All HBS Web  (128)
    • News  (28)
    • Research  (85)
    • Multimedia  (1)
  • Faculty Publications  (25)

Show Results For

  • All HBS Web  (128)
    • News  (28)
    • Research  (85)
    • Multimedia  (1)
  • Faculty Publications  (25)
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  • 17 Dec 2019
  • News

Under Pressure, OXXO Rethinks the Convenience Store

  • 11 Aug 2017
  • News

Despite the Amazon effect, not all mom-and-pop stores are in trouble on Main Street

  • 01 Dec 2020
  • News

Steady as She Goes

observes. For the $17 billion retailer, the dual crises were a reminder that the services the company provides are necessary ones. There were very human moments of fear and panic—when store managers in fire-ravaged New South Wales sent... View Details
Keywords: April White; COVID-19; change management; leadership; women; grocery stores; Food and Beverage Stores; Food and Beverage Stores
  • 18 Jun 2013
  • News

Why Girls Get Better Discounts On Car Repairs

  • 01 Jun 2017
  • News

Streamlining the Supermarket

order-fulfillment process at Amazon, which acquired the company for $775 million in 2012. Aguerrevere, who had founded a small-format grocery store chain in his native Venezuela, discussed the talk with Max Pedró (MBA 2002), his close... View Details
Keywords: Francis Storrs
  • 01 Dec 2009
  • News

One Man Crime Wave

off-campus at 48 Boylston Street (now JFK Street) in Harvard-owned Drayton Hall near what was then a grimy MTA subway train yard. From the apartment, it was a convenient walk across the Larz Anderson Bridge to the HBS campus. In the... View Details
Keywords: Garry Emmons; fiction writing; Arts, Entertainment; Publishing Industries (except Internet); Information
  • 04 Sep 2019
  • News

Clicks and Mortar

Here, Senior Lecturer Jill Avery and Associate Professor Antonio Moreno discuss the new rules of retail. What’s different about the physical storefront in this renaissance of retail? Jill Avery: There’s a lot of experimentation around what a View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 25 Sep 2019
  • News

Leading the Evolution of E-Commerce

tech incubator, Store No. 8. “I love the early stages of businesses,” Fleiss told the New York Observer. “I think it’s where I’m my best self and where I have the most value.” This time around, Fleiss has the infrastructure and resources... View Details
Keywords: ecommerce; work-life balance; entrepreneurship; Retail Trade
  • 01 Oct 1996
  • News

Leading In a New Era

leading apparel maker Liz Claiborne Inc. (LC) were coming off a sixteen-year high that had begun to wane in 1992. A combination of factors — the national recession, weak spending on women's apparel, increased competition, department View Details
Keywords: Nancy O. Perry
  • 01 Apr 1997
  • News

Manager's Notebook

customer information. But now, conveniences such as Web browsers and "smart cards" (which today are used to store electronic money in several European markets and, in the future, could record an individual's... View Details
Keywords: Judith Ross
  • 25 Jul 2012
  • News

Movie Magic

convenience items, including DVD rentals. By 2005, McDonald’s had allowed Kaplan to spin off Redbox and seek outside investors for the business (which came to focus exclusively on DVD rentals); in 2009, McDonald’s sold its share to... View Details
Keywords: vending machines; General Merchandise Stores; General Merchandise Stores; General Merchandise Stores; General Merchandise Stores
  • 01 Oct 1996
  • News

Uhlmann Award Winners Focus on French Retailer

(Belarus), all members of the MBA Class of 1996 and students in Professor Ray A. Goldberg's Agribusiness Management Research elective, conducted a study of Carrefour, the French mass-market food retailing giant. Founded in 1959 by two French retailers, Carrefour... View Details
  • 01 Jan 2002
  • News

Orin C. Smith (MBA '67)

others, which is much more difficult to do in developed nations." Starbucks met that challenge by creating a "third place" for the customer between home and office, increasing the size of its stores and adding enticements such as soft... View Details
  • 26 Feb 2014
  • News

The First Five Years: Morgan Hermand-Waiche (MBA 2010)

share by offering designer-crafted lingerie at an incredible price with the convenience of online shopping." What have been the best and most challenging parts of starting and running Adore Me? "The best part has been the phenomenal... View Details
Keywords: online shopping; fashion; Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores
  • 10 Mar 2021
  • News

Action Plan: Brewing Awareness

special about it,” he says. “I took it for granted.” It was a convenience Murad missed when he’d return to India for his biannual visits. “I’d say to friends, ‘Let’s go grab a beer’ and realized very quickly that it was the same stuff... View Details
Keywords: Julia Hanna; beer; India; leadership; COVID-19; manufacturing; marketing; Beverage and Tobacco Product Manufacturing; Manufacturing
  • 01 Oct 1997
  • News

William K.L. Fung

earned a Ph.D. in economics at Harvard in 1971, Fung has built Li & Fung into a multinational trading and retailing company with 36 offices in 20 countries and an annual turnover of more than $1.6 billion. In Hong Kong, where Li & Fung operates Toys 'R' Us and Circle K... View Details
Keywords: Alejandro Reyes
  • 01 Jun 2018
  • News

The Evolution of Modern Pricing Models

can go really high tech, with algorithms behind the scenes that post prices at very high frequencies, or you can go the route that we took in collaboration with Zalora, which was to approach the problem by designing the online store in... View Details
  • 01 Jun 2020
  • News

Meal Plan

restaurants as gathering experiences, restaurants may look for ways to provide a value-driven, convenient way to meet that demand with family-size takeout meals. What other trends might emerge from this time? LG: If takeout and delivery... View Details
Keywords: Julia Hanna; restaurants; COVID-19; pandemic; recovery; Food and Beverage Stores; Food and Beverage Stores; Food and Beverage Stores; Food and Beverage Stores
  • 12 Jul 2021
  • News

Your Fullest Self

to hide. She began wearing wigs and extensions for the convenience and versatility they offered, not as a necessity. That experience was the seed for what inspired her to leave a secure position at Shell and launch Upgrade, an online... View Details
Keywords: venture capital; entrepreneurship; female founders
  • 01 Sep 2007
  • News

Riding It Out

one-cup feedings per day costs $20.95 — more than most grocery brands but a manageable sum for customers who value the convenience of automatic shipments that make taking care of the family dog as easy as peeling the top off a SmartPak.... View Details
Keywords: Julia Hanna; dog food; pets; Food and Beverage Stores; Food and Beverage Stores; Food and Beverage Stores; Food and Beverage Stores
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