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  • All HBS Web  (160)
    • News  (28)
    • Research  (98)
  • Faculty Publications  (38)

Show Results For

  • All HBS Web  (160)
    • News  (28)
    • Research  (98)
  • Faculty Publications  (38)
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  • 04 Jun 2024
  • News

Navigating Consumer Data Privacy in an AI World

  • 01 Jan 2014
  • News

Competing with Privacy

  • 01 Dec 2003
  • News

Selling Digital Privacy

If regulation won’t stop privacy invasion, what will? HBS professor John Deighton has an answer that involves convincing companies to pay us consumers to use our private information. Instead of relying on... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 27 May 2021
  • News

Facebook-backed report calls Apple privacy features anticompetitive

  • 16 Oct 2015
  • News

We Say We Want Privacy Online, But Our Actions Say Otherwise

  • 27 May 2021
  • News

Facebook-Funded Report Accuses Apple Of Depriving Consumers Of Choices

  • 03 Dec 2010
  • News

7.9% of U.S. consumers bought item on smart phone

  • 01 Sep 2023
  • News

Money Does Grow on (Family) Trees

trees, or at least our family trees: By 2026, the hunt for one’s lineage is forecasted to be an $8 billion industry globally. Genealogy consumers today expect their foray into the past to be aided by speedy and seamless technology.... View Details
Keywords: April White; Illustrations by Fabio Consoli; News, Library, Internet, and Other Services; Information
  • 01 Dec 2023
  • News

Thinking Ahead

As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details
Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information
  • 01 Jun 2023
  • News

Pet Project

beginning was that the only way DTC physical goods make sense, as a venture-fundable, multiple-X return on your investment business, is if you can achieve the strong lifetime value (LTV) to customer-acquisition-cost (CAC) ratio that View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade
  • 01 Jun 2023
  • News

The Exchange: The Tech Leader’s Tightrope

Leadership and Corporate Accountability (LCA),” recalls McGee. They ultimately decided to focus on Apple, because of the company’s emphasis on consumer privacy, and their 2016 case, “Apple: Privacy vs.... View Details
Keywords: Jen McFarland Flint; Justice, Public Order, and Safety Activities; Government
  • 01 Apr 1998
  • News

Sparking Internet Commerce

and renamed Firefly Network, Inc., in August 1996. "Privacy, security, and consumer trust are essential to our business and to the development of all Internet commerce," notes Grouf. "We were the first company to have an annual View Details
Keywords: Garry Emmons
  • 01 Dec 2020
  • News

A New Approach to Contact Tracing

IDs, timestamps the occurrence, and logs the length of the encounter. Because it employs Bluetooth rather than GPS, the app doesn’t track users’ location. This helped address some, though not all, privacy concerns. In the event an app... View Details
Keywords: Jennifer Gillespie; Government
  • 01 Jun 2024
  • News

Decoding the Promise and Perils of Generative AI

ChatGPT burst into the public consciousness on November 30, 2022. Within two months, the generative artificial intelligence (GenAI) software, which leverages a large language model (LLM) to produce human-like, text-based conversations, had reached an estimated 100... View Details
Keywords: April White
  • 01 Mar 2019
  • News

INK: The Lessons of Blitzscaling

difficult: Google is the clear leader, at least in the English-speaking world, and being second just isn’t that interesting. This is not to say there couldn’t still be a decent business. DuckDuckGo is a search engine that emphasizes View Details
Keywords: Jen McFarland Flint
  • 01 Sep 2011
  • News

Coming Full Circle

doctoral degree. “It was made clear that choosing academia requires a great deal of perseverance,” she comments. “It’s a long and difficult transition from being a consumer to a producer of knowledge, but it’s also stimulating and... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Apr 1997
  • News

Manager's Notebook

one time, consumers readily shared personal information. Recently, however, many customers have begun to bristle when asked personal questions. They wonder: Who else is privy to this information? What's in it for me? In their 1996 working... View Details
Keywords: Judith Ross
  • 01 Apr 2000
  • News

Getting the Message

advertising industry. Many questions were raised recently, for instance, when DoubleClick purchased Abacus, a mailing list data company, and consumers began to feel an Orwellian dis-ease. Self-regulation within the industry seems to be... View Details
Keywords: Susan Young
  • 30 Jul 2024
  • News

Reddit’s Rise

of consumer media, you know how important Reddit is because it’s where all your editors are finding ideas. It’s where they get their memes for the social handle. It’s where they do quick surveys. It’s when they see trends, like cultural... View Details
  • 01 Jun 2014
  • News

Screen Saver

would be stadium seating, but that's about it. It's remarkable. And not in a good way." Lopez, it seems, is just getting warmed up. "Can you imagine driving the same car in 2010 that you drove in 1977, with the same features? There's almost nothing in the 2010 View Details
Keywords: Julia Hanna; Arts, Entertainment
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