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  • All HBS Web  (9)
    • News  (1)
    • Research  (6)
  • Faculty Publications  (1)

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  • All HBS Web  (9)
    • News  (1)
    • Research  (6)
  • Faculty Publications  (1)
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  • Article

The Errors of Experts: When Expertise Hinders Effective Provision and Seeking of Advice and Feedback

By: Ting Zhang, Kelly Harrington and Elad Sherf
To be effective, experts need to simultaneously develop others (i.e. provide advice and feedback to novices) and advance their own learning (i.e. seek and incorporate advice and feedback from others). However, expertise, and the state of efficacy associated with it,... View Details
Keywords: Expertise; Self-efficacy; Feedback; Perspective Taking; Cognitive Entrenchment; Interpersonal Communication
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Zhang, Ting, Kelly Harrington, and Elad Sherf. "The Errors of Experts: When Expertise Hinders Effective Provision and Seeking of Advice and Feedback." Current Opinion in Psychology 43 (February 2022): 91–95.
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

under-invest in the new technology. The second suggests that incumbent firms develop organizational capabilities and cognitive frames that make them slow to "see" new opportunities and that make it difficult to respond... View Details
Keywords: Sean Silverthorne
  • 11 Sep 2007
  • First Look

First Look: September 11, 2007

candidates—one of whom may be suited to the increasingly demanding CEO role. The key? Groom "inside-outsiders." These leaders view their role through the lens of someone who just bought the company—unencumbered by the cognitive... View Details
Keywords: Martha Lagace
  • 23 Dec 2008
  • First Look

First Look: December 23, 2008

  Working PapersIf You Are So Smart, Why Aren't You Rich? The Effects of Education, Financial Literacy and Cognitive Ability on Financial Market Participation Authors:Shawn A. Cole and Gauri Kartini Shastry Abstract Household financial... View Details
Keywords: Martha Lagace
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

http://www.oup.com/us/catalog/general/subject/Politics/AmericanPolitics/?view=usa&ci=9780199781911 An fMRI Investigation of Racial Paralysis Authors:Michael I. Norton, Malia F. Mason, Joseph A. Vandello, Andrew Biga, and Rebecca Dyer Publication:Social View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

social and environmental impact. Salas must also address whether he can sustain Amanco's balanced strategy while entering the Brazilian market, where he faces an entrenched and much larger competitor. Purchase this case:... View Details
Keywords: Martha Lagace
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