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  • June 2017
  • Case

Waze Connected Citizens Program

By: Mitchell Weiss and Alissa Davies
Di-Ann Eisnor, Director of Growth at Waze, founded the company’s Connected Citizens Program (CCP), a data-sharing partnership that provided officials with traffic incident and congestion data. Since 2015, her program had enabled officials in Kentucky and elsewhere to... View Details
Keywords: Public Entrepreneurship; Waze; Public-Private Partnerships; Scaling Technology Ventures; Di-Ann Eisnor; Paige Fitzgerald; Noam Bardin; Ehud Shabtai; Cities; Traffic; Crowdsourcing; API; Scaling Innovation; Entrepreneurship; Public Sector; Information Technology; Transportation; Growth Management; Transportation Industry; Israel; Indonesia; United States; Brazil; Los Angeles; Kentucky
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    Waze Connected Citizens Program

    Di-Ann Eisnor, Director of Growth at Waze, founded the company’s Connected Citizens Program (CCP), a data-sharing partnership that provided officials with traffic incident and congestion data in exchange for data on anticipated road closures, re-routing, etc.... View Details
    • January 2015 (Revised March 2017)
    • Case

    New Urban Mechanics

    By: Mitchell Weiss
    Funding to scale Citizens Connect, Boston's 311 app, is both a blessing and a burden and tests two public entrepreneurs. In 2012, the Commonwealth of Massachusetts provides Boston's Mayor's Office of New Urban Mechanics with a grant to scale Citizens Connect across the... View Details
    Keywords: Public Entrepreneurship; Civic Technology; Government Innovation; Civic Innovation; Cities; New Urban Mechanics; Thomas. M. Menino; Chris Osgood; Nigel Jacob; Connected Bits; SeeClickFix; Ben Berkowitz; Eric Carlson; Dave Mitchell; Government Technology; Open Innovation; Open Source Software; Citizens Connect; Commonwealth Connect; Entrepreneurship; Innovation and Invention; Innovation Leadership; Innovation and Management; Open Source Distribution; Public Administration Industry; Information Technology Industry; Boston
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      New Urban Mechanics

      Funding to scale Citizens Connect, Boston's 311 app, is both a blessing and a burden and tests two public entrepreneurs. In 2012, the Commonwealth of Massachusetts provides Boston's Mayor's Office of New Urban Mechanics with a grant to scale Citizens Connect... View Details
      • 19 Aug 2011
      • Working Paper Summaries

      The Globalization of Corporate Environmental Disclosure: Accountability or Greenwashing?

      Keywords: by Christopher Marquis & Michael W. Toffel
      • 2007
      • Book

      America the Principled: 6 Opportunities for Becoming a Can-Do Nation Once Again

      By: Rosabeth M. Kanter
      This book draws on the author's multiple research projects and field observations to analyze problems facing the United States in recent years and to create an agenda for renewing American strengths through returning to core American principles—but in new ways suitable... View Details
      Keywords: Values and Beliefs; Policy; Leadership; Civil Society or Community; Cooperation; United States
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      • May 25, 2016
      • Comment

      How Consumers and Businesses are Reshaping Public Health

      By: John A. Quelch
      Healthcare and education are two issues in which citizens around the world, rich and poor, are passionately interested. It has long been appreciated that the way that a society treats its youngest and oldest members says much about its moral maturity. Economic... View Details
      Keywords: Healthcare; Consumer Power; Innovation In Healthcare Delivery; Mobile Healthcare; Transition; Transformation; Trends; Customer Satisfaction; Customer Value and Value Chain; Health Care and Treatment; Information; Collaborative Innovation and Invention; Independent Innovation and Invention; Innovation and Management; Innovation Leadership; Management; Marketing; Markets; Planning; Problems and Challenges; Biotechnology Industry; Chemical Industry; Consumer Products Industry; Distribution Industry; Fashion Industry; Food and Beverage Industry; Green Technology Industry; Health Industry; Insurance Industry; Medical Devices and Supplies Industry; Pharmaceutical Industry; Public Administration Industry; South America; North and Central America; Middle East; Europe; Asia
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      • 18 Oct 2021
      • Blog Post

      Embracing Activism for Social Change

      Co-Response Partnership, a pilot program implemented with the county’s mental health authority, Detroit Wayne Integrated Health Network (DWIHN), designed to create better outcomes in emergencies involving first responders and citizens... View Details

        Rajiv Lal

        Rajiv Lal, is the Stanley Roth, Sr. Professor of Retailing at Harvard Business School. He is currently teaching an elective MBA course on the Business of Smart Connected Products/IOT. He has been responsible for the retailing curriculum and has served as the course... View Details

        • 27 Jan 2016
        • Research & Ideas

        A Politician's Investment Portfolio Might Tip Off Corruption Potential

        School’s Dylan Minor, visiting assistant professor in the Strategy unit. But before you rise up tall in the saddle against politicians, consider another of Minor’s findings: The connection between risk taking and corruption is likely to... View Details
        Keywords: by Roberta Holland
        • 08 Aug 2017
        • First Look

        First Look at Research and Ideas, August 8, 2017

        case details the origins and development of KP. Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/317106-PDF-ENG Harvard Business School Case 817-035 Waze Connected Citizens Program Di-Ann Eisnor,... View Details
        Keywords: Sean Silverthorne
        • 27 Jul 2020
        • Blog Post

        HBS Summer Fellows Respond to COVID-19

        response. The Social Enterprise Initiative connected with some of the fellows to hear more about their work this summer and going forward. WHAT ARE YOU WORKING ON THIS SUMMER? Christine Keung and Reggie Smith (MBA 2020), Small Business... View Details
        • Web

        Class Profile - MBA

        percent of US citizens and permanent residents. Federal Reporting Guidelines The second column reflects our student demographic data as reported based on federal government guidelines. Per these guidelines, all students who identify as... View Details
        • 15 Nov 2006
        • Research & Ideas

        Lessons Not Learned About Innovation

        innovation teams under too much bureaucracy, treating the innovators as more valued corporate citizens than those who work in the current business, and hiring leaders who don't have the relationship and communications skills necessary to... View Details
        Keywords: by Sean Silverthorne
        • 18 Jul 2017
        • First Look

        First Look at New Research and Ideas, July 18, 2017

        and associated creative behavior in the life and work of ordinary individuals. Yet evidence is mounting that such individuals can be responsible for important instances of creativity and innovation in the world: open innovation, user innovation, and View Details
        Keywords: Sean Silverthorne
        • Web

        Great American Business Leaders of the 20th Century - Leadership

        Exploration Company, 1953–1977 Carl Laemmle Universal Pictures Corporation, 1912–1936 Harvey H. Lamm Subaru of America, 1971–1990 William E. LaMothe Kellogg Company, 1979–1991 Edwin H. Land Polaroid Corporation, 1937–1980 Mills B. Lane, Jr. View Details
        • 17 Aug 2020
        • Research & Ideas

        What the Stockdale Paradox Tells Us About Crisis Leadership

        States as one of the 15 “safe countries” whose citizens may enter freely. Meanwhile, many leaders are reporting that their teams—or they themselves—have crashed into a wall of demotivation and despair. The Stockdale Paradox, made famous... View Details
        Keywords: by Boris Groysberg and Robin Abrahams
        • Web

        Named Fellowship Funds - Alumni

        L. Chao (MBA 1997), and Angela Chao (MBA 2001). The Chao family's generosity was inspired not only by their personal connections to HBS, but by their mother's passion for education. Born in Anhui, China, Ruth immigrated to America with... View Details
        • 02 Feb 2023
        • Research & Ideas

        Why We Still Need Twitter: How Social Media Holds Companies Accountable

        airlines—United, Delta, and American—changed their company policies, outlining new restrictions for removing passengers from a flight. “It was really a motivating event for them,” Pacelli says. Twitter’s rise correlates with a decline in corporate violations To test... View Details
        Keywords: by Kasandra Brabaw; Technology
        • Web

        International Students - MBA

        States (including the Harvard University Employees Credit Union) may not be able or willing to make loans to students from countries subject to the United States Treasury Department's Office of Foreign Assets Control (OFAC) Sanctions, or to individuals identified by... View Details