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    • Research  (208)
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  • February 1986 (Revised June 2007)
  • Background Note

Constructing and Using Process Control Charts

Summarizes how to construct and use statistical process control charts. Gives several examples. Discusses tolerances using control charts for debugging. View Details
Keywords: Production; Analysis
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Bohn, Roger E. "Constructing and Using Process Control Charts." Harvard Business School Background Note 686-118, February 1986. (Revised June 2007.)
  • June 2021 (Revised November 2021)
  • Case

Equity Bank: Charting the Future

By: Lauren Cohen, Michael Chitavi and Spencer C. N. Hagist
After climbing the ranks among Kenya's financial institutions from 66th to 1st, and toppling a quarter of the market share held by mobile money giant Safaricom, CEO James Mwangi must now guide Equity Bank into its next stage of development beyond "Equity 3.0." Should... View Details
Keywords: Growth and Development Strategy; Leadership; Decision Making; Market Entry and Exit; Developing Countries and Economies; Financial Institutions; Economics; Kenya
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Cohen, Lauren, Michael Chitavi, and Spencer C. N. Hagist. "Equity Bank: Charting the Future." Harvard Business School Case 221-105, June 2021. (Revised November 2021.)
  • October 1981
  • Supplement

Henry Manufacturing Co.: Seating Chart

By: Leonard A. Schlesinger
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Schlesinger, Leonard A. "Henry Manufacturing Co.: Seating Chart." Harvard Business School Supplement 482-031, October 1981.
  • October 26, 2015
  • Article

Measuring and Communicating Health Care Value with Charts

By: Robert S. Kaplan, Robin P. Blackstone, Derek A. Haas and Nikhil G. Thaker
The goal of a health care system should be to deliver the most value to patients: the outcomes achieved for treating a medical condition relative to the costs incurred over a complete care cycle. We have found that a radar (spider web) chart is an effective means to... View Details
Keywords: Service Delivery; Value; Health Care and Treatment; Health Industry
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Kaplan, Robert S., Robin P. Blackstone, Derek A. Haas, and Nikhil G. Thaker. "Measuring and Communicating Health Care Value with Charts." Harvard Business Review (website) (October 26, 2015). (A collaboration of the editors of Harvard Business Review and the New England Journal of Medicine.)
  • Spring 2014
  • Article

Charting Dynamic Trajectories: Multinational Firms in India

By: Prithwiraj Choudhury and Tarun Khanna
In this article, we provide a synthesizing framework that we call the "dynamic trajectories" framework to study the evolution of multinational enterprises (MNEs) in host countries over time. We argue that a change in the policy environment in a host country presents an... View Details
Keywords: Multinational Firms and Management; Change; India
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Choudhury, Prithwiraj, and Tarun Khanna. "Charting Dynamic Trajectories: Multinational Firms in India." Special Issue on Business, Networks, and the State in India. Business History Review 88, no. 1 (Spring 2014): 133–169.
  • 27 Sep 2024
  • Research & Ideas

Charting 'Cheapflation': How Budget Brands Got So Pricey

Surging inflation drove many consumers to cheaper brands or lower-quality products, but new data suggests that switching might not have saved them as much as they might have expected. During the most recent period of high inflation, prices of the least expensive... View Details
Keywords: by Ana Elena Azpúrua
  • December 1988
  • Case

Navistar International Corp.: Charting a New Course

By: Stephen A. Greyser and Norman Klein
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Greyser, Stephen A., and Norman Klein. "Navistar International Corp.: Charting a New Course." Harvard Business School Case 589-068, December 1988.
  • November 2019
  • Case

DeepMap: Charting the Road Ahead for Autonomous Vehicles

By: Shane Greenstein and Nicole Tempest Keller
Founded in 2016, DeepMap developed high definition (HD) mapping software and localization services for Level 4+ autonomous vehicles. Traditional navigational maps were accurate to a few meters, which was sufficient for drivers but not for machine-driven vehicles that... View Details
Keywords: Mapping Software; Autonomous Vehicles; Business Startups; Applications and Software; Technological Innovation; Technology Adoption; Service Delivery; Global Range; Resource Allocation; Strategic Planning; Technology Industry; Auto Industry
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Greenstein, Shane, and Nicole Tempest Keller. "DeepMap: Charting the Road Ahead for Autonomous Vehicles." Harvard Business School Case 620-047, November 2019.
  • August 23, 2016
  • Article

7 Charts Show How Political Affiliation Shapes U.S. Boards

By: J. Yo-Jud Cheng and Boris Groysberg
Keywords: Board Of Directors; Political Affiliation; Corporate Governance
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Cheng, J. Yo-Jud, and Boris Groysberg. "7 Charts Show How Political Affiliation Shapes U.S. Boards." Harvard Business Review (website) (August 23, 2016).
  • 2022
  • Case

Charting a Course for Boston: Organizing for Change

By: Lisa C. Cox, Mitchell B. Weiss and Jorrit De Jong
Michelle Wu had been elected on the promise of systemic change, but four days after her November 2021 election and just eleven days before taking office as mayor of Boston, she was still considering how best to staff and manage a range of over-arching priorities.... View Details
Keywords: Leadership; Selection and Staffing; City; Organizational Change and Adaptation; Boston
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Cox, Lisa C., Mitchell B. Weiss, and Jorrit De Jong. "Charting a Course for Boston: Organizing for Change." Cambridge, MA, United States: Bloomberg Harvard City Leadership Initiative Case, 2022.
  • February 2014 (Revised August 2014)
  • Case

The Michelin Restaurant Guide: Charting a New Course

By: Mukti Khaire, Elena Corsi and Jerome Lenhardt
Created in 1900 by the tire manufacturer Michelin, the Michelin Restaurant Guide was widely considered the international benchmark of food rating, and, by 2013, boasted paper editions in 23 countries, and had recently expanded to the United States and Asia. Paper sales... View Details
Keywords: Restaurant; Corporate Entrepreneurship; Business Model; Food; Brands and Branding; Media; Culture; Expansion; Corporate Strategy; Value Creation; Food and Beverage Industry; Tourism Industry; Media and Broadcasting Industry; Publishing Industry; Transportation Industry; Travel Industry; Europe; United States; Japan; China
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Khaire, Mukti, Elena Corsi, and Jerome Lenhardt. "The Michelin Restaurant Guide: Charting a New Course." Harvard Business School Case 814-088, February 2014. (Revised August 2014.)
  • First Quarter 2013
  • Article

Big Data in the Age of the Telegraph

By: Caitlin C. Rosenthal
Daniel McCallum's 1854 organizational chart for the New York and Erie Railroad resembled a tree rather than a pyramid. It empowered frontline managers by clarifying data flows. View Details
Keywords: Big Data; Telegraph; Organizational Charts; History; Data and Data Sets; Business History; Information Technology; Organizational Structure; Rail Industry
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Rosenthal, Caitlin C. "Big Data in the Age of the Telegraph." McKinsey Quarterly, no. 1 (First Quarter 2013): 13–18.
  • 24 Oct 2024
  • Research & Ideas

Charting the US-China Trade War: What Does 'Made in Vietnam' Mean?

Exports from Vietnam to the United States have grown significantly since America’s trade war with China began in 2018. At the same time, Vietnam has been importing more Chinese goods. This has led many to question: is “Made in Vietnam” really “Made in China"? Not as... View Details
Keywords: by Ana Elena Azpúrua; Manufacturing; Shipping
  • 2024
  • Working Paper

Charting (and Updating) the Path: A Bayesian Perspective on Entrepreneurial Learning

By: Joshua L. Krieger
This chapter explores two distinct modes of entrepreneurial learning: assessing venture viability and choosing between alternative development paths. It introduces a framework for decomposing venture viability into technological feasibility, commercial potential and... View Details
Keywords: Decision Making; Entrepreneurship; Growth and Development Strategy; Learning
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Krieger, Joshua L. "Charting (and Updating) the Path: A Bayesian Perspective on Entrepreneurial Learning." Harvard Business School Working Paper, No. 25-031, December 2024.
  • 04 Jul 2016
  • Research & Ideas

Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

chart from the same two years. Chances are, those two charts look pretty similar. Sure, there are organizational outliers, like online shoe-seller Zappos, which famously adopted “holacracy,” a structure of... View Details
Keywords: by Carmen Nobel
  • June 2018 (Revised January 2019)
  • Background Note

Visualizing Data & Effective Communication

By: Srikant M. Datar and Caitlin N. Bowler
This note explores three specific ways an analyst can use visualization. Section 1 considers visualization to explore data. Section 2 discusses visualization as a tool for developing a deeper understanding of trends and phenomena encoded in the data. Section 3... View Details
Keywords: Data Visualization; Graphical Guidelines; Charts; Analytics and Data Science; Communication
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Datar, Srikant M., and Caitlin N. Bowler. "Visualizing Data & Effective Communication." Harvard Business School Background Note 118-114, June 2018. (Revised January 2019.)
  • 2005
  • Article

Charting the Evolution of Russian Firms from Soviet 'Producer Orientation' to Contemporary 'Market Orientation'

By: John U. Farley and Rohit Deshpandé
Keywords: Change; Business Ventures; Markets; Russia
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Farley, John U., and Rohit Deshpandé. "Charting the Evolution of Russian Firms from Soviet 'Producer Orientation' to Contemporary 'Market Orientation'." Journal of Global Marketing 19, no. 2 (2005): 7–26.
  • November 1999
  • Teaching Note

Emerson Electric: Consistent Profits, Consistently and Xerox Charts a New Strategic Direction - Excerpts TN

By: David A. Garvin and Jeffrey Berger
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Garvin, David A., and Jeffrey Berger. "Emerson Electric: Consistent Profits, Consistently and Xerox Charts a New Strategic Direction - Excerpts TN." Harvard Business School Teaching Note 300-033, November 1999.
  • June 1987
  • Supplement

Semiconductor Industry Association and the Trade Dispute with Japan, The: Chart of Arguments/SIA's Section 301, Supplement

By: David B. Yoffie and John J. Coleman
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Yoffie, David B., and John J. Coleman. "Semiconductor Industry Association and the Trade Dispute with Japan, The: Chart of Arguments/SIA's Section 301, Supplement." Harvard Business School Supplement 387-206, June 1987.
  • July–August 2016
  • Article

Beyond the Holacracy Hype: The Overwrought Claims—and Actual Promise—of the Next Generation of Self-Managed Teams

By: Ethan Bernstein, John Bunch, Niko Canner and Michael Lee
Holacracy and other forms of self-organization have been getting a lot of press. Proponents hail them as "flat" environments that foster flexibility, engagement, productivity, and efficiency. Critics say they're naive, unrealistic experiments. We argue, using evidence... View Details
Keywords: Self-Managed Organizations; Self-Managed Teams; Reliability; Adaptability; Holacracy; Organization Design; Organization Structure; Organizational Charts; Organizational Architecture; Organizational Forms; Organizational Design; Organizational Structure; Organizational Change and Adaptation; Performance Effectiveness; Performance Productivity; Management Practices and Processes; Management Systems; Managerial Roles; Human Resources; Apparel and Accessories Industry; Manufacturing Industry; Retail Industry; Public Administration Industry; Technology Industry; North America
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Bernstein, Ethan, John Bunch, Niko Canner, and Michael Lee. "Beyond the Holacracy Hype: The Overwrought Claims—and Actual Promise—of the Next Generation of Self-Managed Teams." Harvard Business Review 94, nos. 7-8 (July–August 2016): 38–49.
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