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  • 07 Feb 2011
  • News

Tales from the casino

  • February 1995
  • Case

Promus Companies, The: Harrah's Casinos

By: Stephen P. Bradley and Takia Mahmood
Provides an overview of the U.S. gambling industry and the rapid expansion of gambling beyond Nevada and New Jersey since 1988. Focuses on Harrah's, a traditional top-tier casino company, which was the first to aggressively expand into emerging gaming markets and that... View Details
Keywords: Emerging Markets; Competitive Advantage; Corporate Strategy; Expansion; Las Vegas; New Jersey
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  • 02 May 2011
  • Research & Ideas

Casino Payoff: Hands-Off Management Works Best

the "comp," or complimentary benefit, which can include a free dinner at a hotel restaurant, reduced-priced tickets and good seats to a show, or even free lodging in deluxe accommodations. In short, casino hosts are the ultimate customer... View Details
Keywords: by Dennis Fisher; Entertainment & Recreation
  • November 1983 (Revised June 1994)
  • Case

Controls at the Sands Hotel and Casino

Describes the controls used in the casino over the blackjack game and cash stocks, and movements of cash. Also describes the results measures available in the casino and their limitations for control purposes. View Details
Keywords: Management Systems; Accounting; Entertainment and Recreation Industry; United States
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  • 2015
  • Case

Opening Casino Jack

By: A. Green, Y. Grushka-Cockayne, K. C. Lichtendahl and Temple Fennell
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  • October 2014
  • Supplement

Atlantis Paradise Island Resort and Casino (B): Improving Performance with New Core Values

By: Lynda M. Applegate, Chekitan S. Dev and Gabriele Piccoli
The leadership team of Atlantis Paradise Island, under new ownership, decided that better alignment of the core values with the vision and mission statement would create a more compelling and consistent organizational narrative that would redouble employee commitment... View Details
Keywords: Organization Behavior; Service Management; Strategy; Organizational Change and Adaptation; Service Industry
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  • October 2012
  • Case

Harrah's Entertainment

By: Paul A. Gompers, Kristin Mugford and J. Daniel Kim
This case examines the issues of establishing and managing a capital structure for the leveraged buyout of Harrah's Entertainment. View Details
Keywords: Leveraged Buyouts; Debt Markets; Loan Contracts; Covenants; Casinos; Gaming; Private Equity; Entertainment and Recreation Industry; United States
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  • Video

Gonzalo Restrepo

Gonzalo Restrepo, former President of the Colombia-based Almacenes Éxito, the largest South American retail company, describes his search for an international partner, which eventually led... View Details

  • February 1999 (Revised November 2009)
  • Case

Michael Brown: Negotiating Slots at Foxwoods (A)

By: James K. Sebenius
The issues of the impending negotiation between the CEO of Foxwoods and the governor of Connecticut over lifting the ban on slot machines at Foxwoods are presented. Reviews the gaming business in the United States, the special history of Indian gaming, the Pequot... View Details
Keywords: Financial Crisis; Games, Gaming, and Gambling; Policy; Negotiation Deal; Business and Government Relations; Entertainment and Recreation Industry; Connecticut
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  • February 2010 (Revised June 2014)
  • Supplement

CityCenter (D): Financial Crisis, Grand Opening, and a New Paradigm

By: John D. Macomber and Griffin James
"CityCenter (D)" follows the (A), (B), and (C) cases with subsequent chronological events through CityCenter's grand opening in December 2009 and financial results through March 2010. The case includes a simple valuation exercise intended to explore CEO Jim Murren's... View Details
Keywords: Insolvency and Bankruptcy; Private Equity; Games, Gaming, and Gambling; Decision Choices and Conditions; Entertainment and Recreation Industry; Nevada; New Jersey
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  • February 2016 (Revised March 2019)
  • Case

Bankruptcy at Caesars Entertainment

By: Kristin Mugford and David Chan
Caesars Entertainment was a large casino operator in the United States that had been purchased in a 2008 leveraged buyout by Apollo and TPG. In January 2015, Caesars Entertainment Operating Company (CEOC), its largest subsidiary, filed for Chapter 11. This set up a... View Details
Keywords: Gaming; Chapter 11; Fraudulent Conveyance; Apollo; TPG; Bankruptcy; Leveraged Buyouts; Restructuring; Capital Structure; Insolvency and Bankruptcy; Private Equity; Financial Management; Lawsuits and Litigation; Negotiation; Games, Gaming, and Gambling; Entertainment and Recreation Industry; Las Vegas
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  • 15 Dec 2018
  • News

The math wizard who became a customer loyalty scheme guru

  • March 2011 (Revised May 2011)
  • Supplement

China Construction America (B): The Baha Mar Resort Deal

Why is a Chinese state-owned construction company building the largest mega-resort and casino in the Caribbean? This case examines the intricate deal-making by which CSCEC, China's leading global engineering and construction contractor, emerged as a key market player.... View Details
Keywords: Project Finance; Competitive Strategy; Global Strategy; Financial Strategy; Construction Industry; Tourism Industry; China; Bahamas
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  • June 2024
  • Case

Caesars Entertainment: Governance on the Road to Bankruptcy

By: Kristin Mugford
Caesars Entertainment was a large casino operator in the United States that had been purchased in a 2008 leveraged buyout by Apollo and TPG. In January 2015, Caesars Entertainment Operating Company (CEOC), its largest subsidiary, filed for Chapter 11. This set up a... View Details
Keywords: Gaming; Chapter 11; Fraudulent Conveyance; Apollo; TPG; Bankruptcy; Leveraged Buyouts; Restructuring; Capital Structure; Insolvency and Bankruptcy; Private Equity; Financial Management; Lawsuits and Litigation; Negotiation; Games, Gaming, and Gambling; Borrowing and Debt; Entertainment and Recreation Industry; Las Vegas
Related
  • 04 Jan 2011
  • Working Paper Summaries

The Learning Effects of Monitoring

Keywords: by Dennis Campbell, Marc Epstein & Francisco de Asis Martinez-Jerez; Entertainment & Recreation
  • 21 Apr 2023
  • Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

in-game-spending-obsessed customers, known in industry parlance as “whales,” who make up just a small percentage of players. Regulators’ and consumer protection groups’ concerns are justified for whales, for whom opening loot boxes is an in-game View Details
Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting
  • 17 Nov 2015
  • Blog Post

What is HBS START Week?

and with their class as a whole. Events range from activities that facilitate small-group discussion (e.g., small group dinners and brunches, “Ask an EC” Ice Cream Social) to larger parties (e.g., Color Block Party and Casino Night). We... View Details
  • 18 Jul 2022
  • Research & Ideas

After the 'Crypto Crash,' What's Next for Digital Currencies?

has reinforced the perception of critics that markets for the digital currency—used primarily as an investment vehicle as it is not widely accepted as payment for goods and services—are little more than global casinos operating with... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Financial Services; Technology
  • 01 Dec 2022
  • News

Singing to the Corn

business development, among other roles, and led development of the Hard Rock Hotel and Casino outside Tulsa, Oklahoma. After five years he made the jump to government, serving as the first at-large member of the Cherokee National... View Details
Keywords: Julia Hanna; photographed by Vance Jacobs; Agriculture

    Don H. Barden

    build the cable infrastructure for the city. Barden eventually signed up over 100,000 customers (one-third of the homes in Detroit) and sold his cable division in a deal that netted $100 million in 1994. Barden has gone on to pursue opportunities in View Details
    Keywords: Communications