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- Faculty Publications (2)
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- All HBS Web (16)
- Faculty Publications (2)
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- 31 Oct 2019
- Video
Mohamed Jaffer
Mohamed Jaffer, Chairman of MJ Group, which is Kenya’s largest provider of cargo handling services, argues that business is “not safe in a castle if those around you live in shanties,” and points to the... View Details
- 28 Aug 2020
- Video
Mohamed Jaffer
Mohamed Jaffer, Chairman of MJ Group, which is Kenya’s largest provider of cargo handling services, recalls the long struggle of locally-born Asians to be considered truly local. In 2017 the Kenya government finally recognized Asians as Kenya’s 44th tribe. View Details
- Article
Can You Cut 'Turn Times' Without Adding Staff?
By: Ethan Bernstein and Ryan W. Buell
The president of RSA Ground, the subsidiary of Rising Sun Airlines responsible for servicing its planes at airports across Japan, goes undercover as a service crew member to discover how and whether his employees can speed up cleaning, checking, restocking, and... View Details
Keywords: Employee Empowerment; Employee Motivation; Turnaround; Service Operations; Employees; Motivation and Incentives; Leadership; Air Transportation Industry; Japan
Bernstein, Ethan, and Ryan W. Buell. "Can You Cut 'Turn Times' Without Adding Staff?" R1604K. Harvard Business Review 94, no. 4 (April 2016): 113–117.
- Web
Podcast - Business & Environment
and has spent the last 15 years scaling a national logistics and digital infrastructure platform for resale. In this episode James describes why the company decided to handle physical goods rather than act as a pure marketplace, how... View Details
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
United States, what were the economic and political advantages of building and managing the canal? A: The Panama Canal provided massive cost savings to intercoastal commerce. Before the Second World War, the vast majority of the cargo... View Details
- 01 Sep 2018
- News
An SUV Built for African Roads—by African Workers
(MBA 2007). Mobius’s founder, British entrepreneur Joel Jackson, moved to rural Kenya to work in a micro-forestry enterprise in 2009. During his field visits, he encountered the problem of expensive secondhand vehicles, many of them sedans ill-equipped to View Details
Keywords: Amy Yee
- 01 Apr 2021
- Blog Post
An Aerospace Engineer Provides a Lift for Underrepresented Innovators and Entrepreneurs
development piqued her interest, and she joined the group as chief engineer on the new markets and autonomy team. There, she led projects to study disruptive mobility that could help Boeing break into new markets, everything from drones to autonomous View Details
- 01 Sep 2009
- News
Rich Wilson
handle in good conditions, let alone for four months in the open ocean. Sometimes you’re a thousand miles from the nearest ship or point of land. Other times you risk getting run over by ships or crashing into things in the water: whales,... View Details
- 01 Mar 2011
- News
Making Their Way
but these are also good times to be shipping physical cargo the way it was done when America first began to industrialize. Indeed, says Ward, it’s back to the future: The country is in the midst of a “rail renaissance.” One heartening... View Details
- 01 Dec 2005
- News
Trillion-Dollar Fixer-Upper
players to the table, none driven by purely economic rationale, says Lee Sandwen (MBA ’77, JD ’78), the former head of real estate for Fidelity Management & Research Company in Boston who now handles special projects for Fidelity. Real... View Details
- 09 Jan 2006
- Research & Ideas
Rebuilding Commercial Real Estate
'78), the former head of real estate for Fidelity Management & Research Company in Boston who now handles special projects for Fidelity. Real estate syndicators essentially sold tax losses to their well-heeled clients. Savings and... View Details
- 12 Apr 2016
- First Look
April 12, 2016
member to discover how and whether his employees can speed up cleaning, checking, restocking, and refueling. Expert commentary comes from Atilla Korkmazoglu, president of ground handling and cargo operations... View Details
Keywords: Sean Silverthorne
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 01 Mar 2004
- News
New Horizons for Iraq
The Lincoln anchored off the coast of Perth. Australia is not a major supply point, so we sourced all over the area, from Guam to Singapore. On some days the seas were so rough that we couldn’t receive supplies from shore. A C-5 cargo... View Details
- 31 Mar 2009
- First Look
First Look: March 31, 2009
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=309090 Lan Airlines in 2008: Connecting the World to Latin America Harvard Business School Case 709-410 Lan Airlines operates three distinct models: low-cost for domestic short-haul flights, full-service... View Details
Keywords: Martha Lagace