Publications

March 2022 (Revised March 2024)
Case

DaVita Responds to COVID

By: Susanna Gallani and David Lane

Early in August 2021, DaVita CEO Javier Rodriguez was assessing the ongoing impact of the COVID-19 pandemic on his firm, which provided life-sustaining kidney dialysis to roughly 240,000 people. Effective infection control practices and information sharing had ensured... View Details

Keywords: COVID-19 Pandemic; Change Management; Communication; Talent and Talent Management; Fairness; Values and Beliefs; Corporate Accountability; Health Care and Treatment; Health Pandemics; Human Resources; Employee Relationship Management; Retention; Wages; Working Conditions; Leadership Style; Crisis Management; Organizational Culture; Health Industry; United States

Educators

April 24, 2023
Article

In the COVID Era, Why Corporate Benefits Demand CEO/CFO Leadership

By: Regina E. Herzlinger

The expectation that employers provide their employees’ health benefits has been around since World War II. Unfortunately, although today’s employees expect employers to treat them as individuals, ease their experiences, prioritize their wellbeing, and control cost,... View Details

Keywords: COVID; COVID-19 Pandemic; CEO; Leadership; Health Insurance; Benefits; CFO; Compensation and Benefits

10 Jan 2024
Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

the COVID pandemic, and to recognize that a lot of them didn’t work for six months, a year, a year and a half during the shutdowns. It was like making up for the lack of tipping that we all did while we stuck at home during the pandemic.”... View Details

Keywords: by Anna Lamb, Harvard Gazette

30 Nov 2020
Research & Ideas

COVID Not Slowing VC Investment

The COVID-19 pandemic has battered industries around the world, but one sector's prospects aren’t so bleak: venture capital. Startup backers—and private-equity managers in general—say that half of their portfolio companies haven’t been harmed by the coronavirus that... View Details

Keywords: by Danielle Kost; Financial Services; Banking

02 Jul 2020
Working Paper Summaries

Inflation with COVID Consumption Baskets

Keywords: by Alberto Cavallo

29 Sep 2022
Talk

Lessons from U.S. COVID Hospital Crisis

By: Regina E. Herzlinger

Keywords: COVID-19 Pandemic; Hospital Capacity; Health Care and Treatment; Health Pandemics; Health Industry; United States

Article

The Case for a COVID Vaccine Lottery

By: Scott Duke Kominers and Alex Tabarrok

Even the smartest distribution plans are complicated by a stubborn fact: We won't have enough for everyone right away. View Details

Keywords: COVID-19; Vaccine; Distribution; Health Pandemics

Register to Read

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

opportunity to pivot and make changes that will allow our organizations to survive beyond the crisis?” Others are wondering if the crisis might contain opportunities: “How can we take advantage of COVID ... and think about emerging... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

12 Dec 2023
Research & Ideas

COVID Tested Global Supply Chains. Here’s How They’ve Adapted

Global supply chains took some heat during the COVID-19 pandemic, with consumers waiting months for goods and politicians wringing their hands over trade policy. “Reshoring” is one of the hottest new corporate buzzwords, as many companies look to move some... View Details

Keywords: by Scott Van Voorhis

March 2025
Supplement

Carnival Corp: Cruising in the Time of COVID

By: Erik Stafford

21 May 2020
Research & Ideas

Fighting the COVID Blues: Advice from Business Research

Leaders Can Do to Fight the COVID Fog The New Rules for Remote Work: Pandemic Edition These Coronavirus Heroes Show Us How Crisis Leadership Works What are you doing to weather the pandemic? Share your insights below. View Details

Keywords: by Dina Gerdeman and Danielle Kost

March 2021 (Revised November 2022)
Case

Carnival Corp: Cruising In the Time of Covid

By: Emily R. McComb and Erik Stafford

Educators

September 10, 2020
Article

The COVID Two-Step for Leaders: Protect and Pivot

By: Boris Groysberg and Katherine Connolly Baden

Fall 2020
Article

Sizing Up Corporate Restructuring in the COVID Crisis

By: Robin Greenwood, Benjamin Iverson and David Thesmar

In the wake of the COVID-19 pandemic, the financial and legal system will need to deal with a surge of financial distress in the business sector. Some firms will be able to survive, while others will face bankruptcy and thus need to be liquidated or reorganized. Many... View Details

Keywords: COVID-19; Health Pandemics; Economy; System Shocks; Financial Crisis; Restructuring