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Show Results For
- All HBS Web
(2,766)
- People (9)
- News (615)
- Research (1,572)
- Events (7)
- Multimedia (6)
- Faculty Publications (611)
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- 01 Dec 2011
- News
At Your Service
Frei and Morriss: No heroics, please—partner with customers to make strategic service choices instead of trying to be the best at everything. In their new book, Uncommon Service: How to Win by Putting... View Details
Keywords: Deborah Blagg; customer service; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing
- 31 Mar 2016
- News
Products to Platforms: Making the Leap
- 01 Feb 2000
- News
Financial Services 24/7
provides one-stop shopping for financial services. Its user-friendly interface is designed so that customers only need to fill out one application for all the products it offers. The services that... View Details
Keywords: Susan Young
- 28 Apr 2011
- News
Harvard Business School Holds 15th Annual Business Plan Contest
- 01 Mar 2006
- News
Second Acts
signed on as chairman of former Lt. Gov. William Scranton’s campaign to win the Republican nomination for governor in this year’s race against incumbent Ed Rendell. Drawing on his business background, Meakem advocates policies that will... View Details
- 16 May 2012
- News
Good versus Bad, Rethinking Business Leadership
- 01 Dec 2019
- News
Shaping Leaders Who Understand Business and the Environment
“Those are the questions students want to explore: not ‘How do we batten the hatches?’ but ‘What are the opportunities for new products and services in a world of climate... View Details
Keywords: April White
- 04 May 2015
- News
‘Lean Startup’ Revolution Sweeps Through Business Schools
- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
years, unit members have studied numerous organizations, ranging from Taco Bell to Intuit, to determine what maximizes profit and growth in service organizations. In so doing, they have formulated a key... View Details
Keywords: Susan Young
- 21 Aug 2018
- News
The Business Shelf: Driving Digital Strategy
- 01 Feb 2000
- News
Better Mousetraps: At Product Design Fair, Student Ideas Get Real
Kresge Hall last December, is where students present their final projects - the culmination of a semester spent learning to design and develop products and View Details
Keywords: Margie Kelley
- 01 Sep 2003
- News
Business Plan Contest
to the traditional track and 8 to the social enterprise track. FBC Systems, the winning team for the traditional business track, provides software that enables engineers and... View Details
- 01 Dec 2008
- News
Business at the Summit
HBS Centennial Event Confronts Present and Future Challenges Rising to the challenge: Harvard President Drew Gilpin Faust and Dean Jay Light shared a vision of closer collaboration between HBS View Details
- 15 Jan 2020
- News
The Business of Access
position at San Mateo–based Shelter Network, which needed her skills to research and implement its merger with another homelessness service provider, InnVision, in Santa Clara. InnVision’s View Details
Keywords: Maureen Harmon
- 01 Apr 2001
- News
Student Conferences Tackle Business Issues
to their fellow students — business in Europe, health-care careers, and entrepreneurship, to name a few. The strong tradition of student conferences continued this year; below are highlights of a few of the... View Details
- 01 Jun 2009
- News
Bright Future for Green Business
“There’s no better horse in the world you could possibly hitch your cart to.” That’s how Matthew Nordan summed up the state of clean, green energy at the School’s Building Green Businesses conference in early March. During the session... View Details
Keywords: Sarah Auerbach; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
- 01 Dec 1998
- News
Managing the Business of Life
interview, we catch up with the group for another update. Not surprisingly, much has changed over the past decade in their households and in their careers. In the profiles that follow, our protagonists once again candidly discuss how they... View Details
- 10 Mar 2017
- News
The Business of Lego Batman
weekends in a row. He spoke with associate editor Julia Hanna about everything from his approach to a film’s business plan, to the challenges of managing internal growth on his teams—and how the Lego Movie is like The Avengers. READ MORE... View Details
- 22 Feb 2022
- News
An Rx for Small Business Recovery
COVID-19’s impact on the sector makes 2009 look like a teeny blip.” There are over 30 million small businesses in the United States, accounting for half of the nation’s private sector employment and the... View Details
Keywords: Deborah Blagg
- 25 Feb 2020
- News
How Artificial Intelligence is Changing Business
improve customer targeting, streamline supply chains, and develop new products and services are addressed in the 70 cases published by HBS... View Details
Keywords: Susan Young