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  • 2019
  • Working Paper

Biometric Monitoring, Service Delivery and Misreporting: Evidence from Healthcare in India

By: Thomas Bossuroy, Clara Delavallade and Vincent Pons
Developing countries increasingly use biometric identification technology in hopes of improving the reliability of administrative information and delivering social services more efficiently. This paper exploits the random placement of biometric tracking devices in... View Details
Keywords: Biometric Technology; Health Care and Treatment; Technological Innovation; Analytics and Data Science; Quality; Performance Improvement; India
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  • 16 Apr 2019
  • Working Paper Summaries

Can Biometric Tracking Improve Healthcare Provision and Data Quality? Experimental Evidence from Tuberculosis Control in India

Keywords: by Thomas Bossuroy, Clara Delavallade, and Vincent Pons; Health; Medical Devices & Supplies
  • November 2021 (Revised January 2022)
  • Case

Nicole M. Jones and The Hangar℠: Delta Air Lines' Global Innovation Center

By: Linda A. Hill and Emily Tedards
In 2016, Nicole M. Jones was hired to lead The Hangar, Delta Air Lines’ new innovation center in Atlanta, Georgia. Delta’s leadership had intended for The Hangar to catalyze a new approach to innovation at the company. After conducting three months of research on... View Details
Keywords: Innovation Lab; Breakthrough Innovation; Biometric Technology; Innovation and Invention; Leadership; Innovation and Management; Collaborative Innovation and Invention; Innovation Strategy; Technological Innovation; Georgia (state, US)
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  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55886 Can Biometric Tracking Improve Healthcare Provision and Data Quality? Experimental Evidence from Tuberculosis Control in India By: Bossuroy, Thomas, Clara... View Details
Keywords: Dina Gerdeman
  • September 2001 (Revised July 2002)
  • Case

Fraud Prevention at Omni Bank

By: Frances X. Frei and Hanna Rodriguez-Farrar
Omni Bank is undergoing a merger and has two important decisions ahead. First, should it enforce the use of its model-driven approach to interacting with customers at the recently acquired Friends Savings and Loan branches. Friends has a culture of personal touch with... View Details
Keywords: Mergers and Acquisitions; Business Model; Crime and Corruption; Customer Relationship Management; Decisions; Banks and Banking; Banking Industry
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  • May 2017 (Revised July 2017)
  • Supplement

Aadhaar: From Voluntary to Mandatory

By: Tarun Khanna, Anjali Raina and Rachna Chawla
Approximately 1.1 billion residents of India (99% of the population) had a unique biometric identity—Aadhaar—by 2017. In six years, the Unique Identification Authority of India (UIDAI) had achieved an unprecedented milestone in emerging and developed markets. The... View Details
Keywords: Entrepreneurship; Business and Government Relations; Emerging Markets; Information; Information Technology; Organizational Design; Infrastructure; Identity; Projects; Information Management; Government and Politics; Digital Platforms; Internet and the Web; Transformation; Society; Welfare; Social Issues; Private Sector; Public Sector; Information Technology Industry; Asia; India; New Delhi
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  • 19 Sep 2023
  • Research & Ideas

What Chandrayaan-3 Says About India's Entrepreneurial Approach to Space

episodes in the future. Similarly, India is a pioneer in the creation of so-called digital public goods, building on its universal biometric identity initiative, which no nation has been able to replicate. To me, as an immigrant in the... View Details
Keywords: by Clea Simon, Harvard Gazette; Aerospace
  • 30 Apr 2012
  • Research & Ideas

India’s Ambitious National Identification Program

2014. The program involves linking a 12-digit randomly assigned number to a person's biometric data-a photograph, all 10 fingerprints, and iris scans of both eyes--as well as to demographic information, including name, address, date of... View Details
Keywords: by Dina Gerdeman
  • 16 Sep 2014
  • Research & Ideas

Has Apple Reinvented the Watch?

across their entire platform. For those who already own an iPhone or iPad, the Apple Watch is an exciting new product that can track biometric and personal data. Also think about how the Apple Watch can facilitate partnerships with the... View Details
Keywords: Re: Ryan L. Raffaelli; Electronics; Retail; Health
  • 03 Jun 2020
  • Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

Screening: Who can come in? Many organizations are conducting body temperature tests before allowing workers, vendors, or customers into a space. Some go even further, preparing for biometric screening via rapid testing for active... View Details
Keywords: by John Macomber and Joseph Allen; Real Estate
  • 15 Aug 2017
  • First Look

First Look at New Research and Ideas, August 15, 2017

Harvard Business School Case 717-512 Aadhaar: From Voluntary to Mandatory Approximately 1.1 billion residents of India (99% of the population) had a unique biometric identity—Aadhaar—by 2017. In six years, the Unique Identification... View Details
Keywords: Sean Silverthorne

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