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- All HBS Web
(3,504)
- People (8)
- News (816)
- Research (1,851)
- Events (5)
- Multimedia (35)
- Faculty Publications (1,159)
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- April 2021 (Revised June 2021)
- Case
Balancing Act: Deborah Lovich (A)
By: David G. Fubini and Patrick Sanguineti
Deborah Lovich, Partner at the Boston Consulting Group (BCG), has been given the opportunity of a lifetime: to join the firm's Executive Committee as its youngest member and only current woman, as well as just the second woman in its history. Encouraged by her mentors,... View Details
Keywords: Work/life Balance; Work/family Balance; Work-Life Balance; Family and Family Relationships; Personal Development and Career
Fubini, David G., and Patrick Sanguineti. "Balancing Act: Deborah Lovich (A)." Harvard Business School Case 421-060, April 2021. (Revised June 2021.)
- April 2021 (Revised June 2021)
- Supplement
Balancing Act: Deborah Lovich (C)
By: David G. Fubini and Patrick Sanguineti
This case provides further updates on Deborah Lovich's decision, as well as reflections from her family and mentors on her path. View Details
Keywords: Work/life Balance; Work/family Balance; Work-Life Balance; Family and Family Relationships; Personal Development and Career
Fubini, David G., and Patrick Sanguineti. "Balancing Act: Deborah Lovich (C)." Harvard Business School Supplement 421-064, April 2021. (Revised June 2021.)
- April 2021 (Revised June 2021)
- Supplement
Balancing Act: Deborah Lovich (B)
By: David G. Fubini and Patrick Sanguineti
This case provides updates on Deborah Lovich's decision and how she navigated her work and family responsibilities over the following decade. View Details
Keywords: Work/life Balance; Work/family Balance; Work-Life Balance; Family and Family Relationships; Personal Development and Career
Fubini, David G., and Patrick Sanguineti. "Balancing Act: Deborah Lovich (B)." Harvard Business School Supplement 421-063, April 2021. (Revised June 2021.)
- 2019
- Article
Structural Balance Emerges and Explains Performance in Risky Decision-Making
By: Omid Askarisichani, Jacqueline N. Lane, Francesco Bullo, Noah E. Friedkin, Ambuj K. Singh and Brian Uzzi
Polarization affects many forms of social organization. A key issue focuses on which affective relationships are prone to change and how their change relates to performance. In this study,
we analyze a financial institutional over a two-year period that employed 66... View Details
Keywords: Polarization; Structural Balance; Performance; Groups and Teams; Risk and Uncertainty; Decision Making
Askarisichani, Omid, Jacqueline N. Lane, Francesco Bullo, Noah E. Friedkin, Ambuj K. Singh, and Brian Uzzi. "Structural Balance Emerges and Explains Performance in Risky Decision-Making." Art. 2648. Nature Communications 10 (2019): 1–10.
- October 2010
- Article
Preferring Balanced vs. Advantageous Peace Agreements: A Study of Israeli Attitudes Towards a Two-State Solution
By: Deepak Malhotra and Jeremy Ginges
The paper extends research on fixed-pie perceptions by suggesting that disputants may prefer proposals that are perceived to be equally attractive to both parties (i.e., balanced) rather than one-sided, because balanced agreements are seen as more likely to be... View Details
Keywords: Fixed Pie; Balance; Peace; Negotiation; Agreements and Arrangements; Conflict and Resolution; Government and Politics; Balance and Stability; Forecasting and Prediction; Attitudes; Israel; Palestinian state
Malhotra, Deepak, and Jeremy Ginges. "Preferring Balanced vs. Advantageous Peace Agreements: A Study of Israeli Attitudes Towards a Two-State Solution." Judgment and Decision Making 5, no. 6 (October 2010): 420–427.
- June 2014
- Simulation
Balanced Scorecard Simulation
By: V.G. Narayanan
In this multi-player simulation, students experience the benefits and challenges of using a scorecard to implement strategic initiatives and monitor firm performance. Small teams of students work together to choose a strategy for their company, create a strategy map,... View Details
- Summer 2013
- Article
Analyzing Performance of Service Organizations: Balanced Benchmarking Can Identify Best Practices That Are Often Hidden
By: H. David Sherman and Joe Zhu
Just as sports teams have increasingly relied on rigorous quantitative analyses, so have many businesses. In particular, a growing number of service organizations have been investigating the use of a sophisticated linear programming technique called DEA, or data... View Details
Sherman, H. David, and Joe Zhu. "Analyzing Performance of Service Organizations: Balanced Benchmarking Can Identify Best Practices That Are Often Hidden." MIT Sloan Management Review 54, no. 4 (Summer 2013): 37–42.
- 2012
- Comment
The Balanced Scorecard: Comments on Balanced Scorecard Commentaries
By: Robert S. Kaplan
This paper provides the author's insights about five papers written in this volume about his published work on the balanced scorecard (BSC). The author finds that academic commentary on the BSC often ignores its role in strategy execution. The paper discusses how the... View Details
Keywords: Strategy Execution; Performance Management; Strategy; Public Sector; Balanced Scorecard; Performance
Kaplan, Robert S. "The Balanced Scorecard: Comments on Balanced Scorecard Commentaries." Journal of Accounting & Organizational Change 8, no. 4 (2012): 539–545.
- May 2001 (Revised March 2007)
- Background Note
Balance Sheet, The
By: David F. Hawkins and Jacob Cohen
Discusses the accounting equation and defines common terms found in the statement. Also provides an example of the balance sheets of Coca-Cola Co., Ariba, Inc., and Safeway, Inc. View Details
Keywords: Accounting
Hawkins, David F., and Jacob Cohen. "Balance Sheet, The." Harvard Business School Background Note 101-108, May 2001. (Revised March 2007.)
- March 2004
- Background Note
An Introduction to Work-Life Balance
An overview of issues relating to and factors affecting the concept of balance between work and personal life including the history of work-life balance and employer/employee perspectives. View Details
Keywords: Work-Life Balance
Higgins, Monica C., Michelle Hicks, Katherine Kaufmann, and Mia Rondinella. "An Introduction to Work-Life Balance." Harvard Business School Background Note 404-022, March 2004.
- April 2006 (Revised June 2008)
- Case
New Balance Athletic Shoe, Inc.
By: H. Kent Bowen, Robert S. Huckman and Carin-Isabel Knoop
Considers whether New Balance, one of the world's five largest manufacturers of athletic footwear, should respond to Adidas' planned acquisition of Reebok--a transaction that would join the second- and third-largest companies in the industry. Highlights the unique... View Details
Keywords: Mergers and Acquisitions; Production; Supply Chain Management; Performance Improvement; Competition; Consolidation; Apparel and Accessories Industry
Bowen, H. Kent, Robert S. Huckman, and Carin-Isabel Knoop. "New Balance Athletic Shoe, Inc." Harvard Business School Case 606-094, April 2006. (Revised June 2008.)
- March 2024
- Tutorial
FRC: The Balanced Scorecard
By: Trevor Fetter
This brief video tutorial explains the concept and application of The Balanced Scorecard, developed by Prof. Robert Kaplan of HBS. It has been used in the MBA required course, Financial Reporting and Control. View Details
Keywords: Balanced Scorecard
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
intra-organizational partnerships, facilitating alignment and partnership with external constituents: customers, suppliers, and communities. The Balanced Scorecard: From Measurement To Management We introduced the View Details
Keywords: by Robert S. Kaplan & David P. Norton
- January 2005 (Revised June 2005)
- Background Note
Reading the Balance of Payments
Describes the construction of the balance of payments and defines frequently used measures taken from the balance of payments. View Details
Wells, Louis T., Jr. "Reading the Balance of Payments." Harvard Business School Background Note 705-025, January 2005. (Revised June 2005.)
- January 1993 (Revised April 1993)
- Case
Chadwick, Inc.: The Balanced Scorecard
By: Robert S. Kaplan
The pharmaceutical division of a diversified company has been asked to develop a Balanced Scorecard. Research and development projects take about ten years to bring a new product to the marketplace and the division depends on good relations and active feedback from its... View Details
Keywords: Balanced Scorecard; Performance Evaluation; Customer Relationship Management; Goals and Objectives; Customer Satisfaction; Research and Development; Marketplace Matching; Financial Condition; Product Launch; Pharmaceutical Industry
Kaplan, Robert S. "Chadwick, Inc.: The Balanced Scorecard." Harvard Business School Case 193-091, January 1993. (Revised April 1993.)
- August 1977 (Revised February 1981)
- Background Note
Introduction to Balance of Payments Analysis
By: Bruce R. Scott
Minimal background to permit interpretation of positive or negative balances in the key summary accounts of a balance of payments statement; also to permit relating these balances and relevant supporting detail to a possible national development strategy. Designed for... View Details
Scott, Bruce R. "Introduction to Balance of Payments Analysis." Harvard Business School Background Note 378-043, August 1977. (Revised February 1981.)
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
From product push to customer pull, technology has vastly reshaped the business transaction—and in turn, the customer's place in the value chain. Today, managing the customer relationship has become the single most important dimension of enterprise strategy. Here,... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- February 2010
- Article
The Balanced Scorecard
By: Robert S. Kaplan and Dylan N. Miyake
Keywords: Balanced Scorecard
Kaplan, Robert S., and Dylan N. Miyake. "The Balanced Scorecard." School Administrator (February 2010).
- 2010
- Working Paper
Conceptual Foundations of the Balanced Scorecard
By: Robert S. Kaplan
David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article (Kaplan & Norton, 1992). The article was based on a multi-company research project to study performance measurement in companies whose intangible assets played a central role... View Details
Keywords: Asset Management; Balanced Scorecard; Management Systems; Performance Improvement; Strategy
Kaplan, Robert S. "Conceptual Foundations of the Balanced Scorecard." Harvard Business School Working Paper, No. 10-074, March 2010.
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
integrates them in a powerful way. Kaplan and Norton introduced the Balanced Scorecard, a performance measurement system, in 1992. The Execution Premium is their fifth book as coauthors. Kaplan recently explained the ideas behind The... View Details
Keywords: by Martha Lagace