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Show Results For

  • All HBS Web  (4,264)
    • People  (10)
    • News  (508)
    • Research  (1,689)
    • Events  (22)
    • Multimedia  (43)
  • Faculty Publications  (1,145)
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  • January 2001
  • Background Note

Application Service Providers

By: Thomas R. Eisenmann and Sanjay Pothen
Examines the Application Service Provider (ASP) business model. First, defines the ASP model and describes different ways to categorize ASPs. Next, summarizes the various ways that ASPs create value for their clients. Then, analyzes the economic model for ASPs,... View Details
Keywords: Business Model; Web Services Industry
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Eisenmann, Thomas R., and Sanjay Pothen. "Application Service Providers." Harvard Business School Background Note 801-310, January 2001.
  • April 1986 (Revised October 1986)
  • Case

Option Applications

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Mason, Scott P. "Option Applications." Harvard Business School Case 286-111, April 1986. (Revised October 1986.)
  • Research Summary

Health-care Applications

Active postmarketing drug surveillance.  There is substantial interest within the U.S. health community and among health policymakers in developing a surveillance system that scans public health databases in order to proactively detect potential drug safety... View Details

  • October 2012
  • Supplement

Applications of VTID

By: Elie Ofek
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Ofek, Elie. "Applications of VTID." Harvard Business School Video Supplement 513-701, October 2012.
  • Article

Multivariate Unsupervised Machine Learning for Anomaly Detection in Enterprise Applications

By: Daniel Elsner, Pouya Aleatrati Khosroshahi, Alan MacCormack and Robert Lagerström
Existing application performance management (APM) solutions lack robust anomaly detection capabilities and root cause analysis techniques that do not require manual efforts and domain knowledge. In this paper, we develop a density-based unsupervised machine learning... View Details
Keywords: Big Data; Data Science And Analytics Management; Governance And Compliance; Organizational Systems And Technology; Anomaly Detection; Application Performance Management; Machine Learning; Enterprise Architecture; Analytics and Data Science
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Elsner, Daniel, Pouya Aleatrati Khosroshahi, Alan MacCormack, and Robert Lagerström. "Multivariate Unsupervised Machine Learning for Anomaly Detection in Enterprise Applications." Proceedings of the Hawaii International Conference on System Sciences 52nd (2019): 5827–5836.
  • May 2021
  • Simulation

Customer Compatibility Exercise Application

By: Ryan W. Buell
Customers impose considerable variability on the operating systems of service organizations. They show up when they wish (arrival variability), they ask for different things (request variability), they vary in their willingness and ability to help themselves (effort... View Details
Keywords: Customer Compatibility; Customer Relationship Management; Strategy; Service Operations; Service Delivery; Performance Efficiency; Analysis; Consumer Behavior; Analytics and Data Science
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Buell, Ryan W. "Customer Compatibility Exercise Application." Harvard Business School Simulation 620-707, May 2021.
  • 1971
  • Book

FORTRAN IV Computing and Applications

By: R. L. Nolan
Keywords: Information Technology; Computer Industry
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Nolan, R. L. FORTRAN IV Computing and Applications. Reading, MA: Addison-Wesley Publishing Company, 1971.
  • March 1986 (Revised July 1986)
  • Case

Applications for Financial Futures

Consists of a series of four brief descriptions of the use of financial futures as hedging vehicles: a savings and loan hedging the rollover of three-month money market certificates with T-bill futures, a corporate debt issuer hedging the cost of a future debt issue... View Details
Keywords: Financial Instruments
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Mason, Scott P. "Applications for Financial Futures." Harvard Business School Case 286-109, March 1986. (Revised July 1986.)
  • 1998
  • Book

Forecasting Methods and Applications

By: S. Makridakis, S. Wheelwright, R. Hyndman and Y. Chang
Keywords: Forecasting and Prediction
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Makridakis, S., S. Wheelwright, R. Hyndman, and Y. Chang. Forecasting Methods and Applications. 3rd ed. New York: John Wiley & Sons, 1998.
  • January 1992 (Revised July 1992)
  • Background Note

Managing Top-Line Computer Applications

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Sviokla, John J. "Managing Top-Line Computer Applications." Harvard Business School Background Note 192-098, January 1992. (Revised July 1992.)
  • June 2000
  • Article

On the Regulatory Application of Efficiency Measures

The last decade has witnessed a change to more powerful incentive schemes and the adoption by a large number of regulators of some form of price cap regimes. The efficiency frontiers literature tackles the problem of measuring the X factor in a price cap regime... View Details
Keywords: Performance Productivity; Mathematical Methods; Performance Efficiency
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Ruzzier, Christian Alejandro. "On the Regulatory Application of Efficiency Measures." Utilities Policy 9, no. 2 (June 2000): 81–92. (with M. Rossi.)
  • Research Summary

FDA Review Time of New Drug Applications

Study of FDA Review Time of New Drug Applications (NDAs) between 1990-2004. Three main questions are addressed: How the optimal innovation strategy for firms is contingent upon firm status positions in the knowledge domain; how knowledge status both enables and... View Details
  • 2 Mar 2023 - 4 Mar 2023
  • Conference Presentation

Stigma Against AI Companion Applications

By: Julian De Freitas, A. Ragnhildstveit, K. Uguralp and Z. Oguz
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De Freitas, Julian, A. Ragnhildstveit, K. Uguralp, and Z. Oguz. "Stigma Against AI Companion Applications." Paper presented at the Society for Consumer Psychology Annual Conference, San Juan, PR, March 2–4, 2023.
  • April 2024
  • Article

Detecting Routines: Applications to Ridesharing CRM

By: Ryan Dew, Eva Ascarza, Oded Netzer and Nachum Sicherman
Routines shape many aspects of day-to-day consumption. While prior work has established the importance of habits in consumer behavior, little work has been done to understand the implications of routines—which we define as repeated behaviors with recurring, temporal... View Details
Keywords: Ride-sharing; Routine; Machine Learning; Customer Relationship Management; Consumer Behavior; Segmentation
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Dew, Ryan, Eva Ascarza, Oded Netzer, and Nachum Sicherman. "Detecting Routines: Applications to Ridesharing CRM." Journal of Marketing Research (JMR) 61, no. 2 (April 2024): 368–392.
  • June 2001
  • Exercise

Strategic Human Resource Management Applications Exercise

By: Michael Beer
Overview of a method for diagnosing and developing an organization's capability to achieve its goals and implement its strategy, with exercises for application. A rewritten version of an earlier exercise. View Details
Keywords: Competency and Skills; Goals and Objectives; Management Practices and Processes; Organizational Design; Strategy
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Beer, Michael. "Strategic Human Resource Management Applications Exercise." Harvard Business School Exercise 401-044, June 2001.
  • August 1978
  • Article

The Application of Information Display Research

By: J. Quelch
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Quelch, J. "The Application of Information Display Research." Marketing Science Institute, Report (August 1978). (Technical Report.)
  • 2001
  • Chapter

Monetary Analysis: Tools and Applications

By: Huw Pill
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Pill, Huw. "Monetary Analysis: Tools and Applications." Chap. 1 in Monetary Analysis: Tools and Applications, edited by Hans-Joachim Klöckers and Caroline Willeke, 11–30. Frankfurt: European Central Bank, 2001.
  • 20 Oct 2022 - 22 Oct 2022
  • Talk

Stigma Against AI Companion Applications

By: Julian De Freitas, A. Ragnhildstveit and A.K. Uğuralp
Keywords: AI and Machine Learning; Attitudes; Perception
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De Freitas, Julian, A. Ragnhildstveit, and A.K. Uğuralp. "Stigma Against AI Companion Applications." 53rd Association for Consumer Research Annual Conference, Denver, CO, October 20–22, 2022.
  • May 2022
  • Article

Variance Analysis: New Insights from Health Care Applications

By: Robert S. Kaplan and Susanna Gallani
We use a health care application to illustrate how variance analysis can be used to benchmark costs across similar service delivery sites. Variances for personnel costs, typically the largest cost component in service organizations, are calculated for price, quantity,... View Details
Keywords: Variance Analysis; Benchmarking; Time-Driven Activity-Based Costing; Health Care; Activity Based Costing and Management; Health Care and Treatment; Service Delivery; Service Industry
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Kaplan, Robert S., and Susanna Gallani. "Variance Analysis: New Insights from Health Care Applications." Issues in Accounting Education 37, no. 2 (May 2022): 27–36.
  • 2013
  • Working Paper

Visualizing and Measuring Enterprise Application Architecture: An Exploratory Telecom Case

By: Robert Lagerstrom, Carliss Y. Baldwin, Alan MacCormack and Stephan Aier
We test a method for visualizing and measuring enterprise application architectures. The method was designed and previously used to reveal the hidden internal architectural structure of software applications. The focus of this paper is to test if it can also uncover... View Details
Keywords: Communication Technology; Complexity; Applications and Software; Product Design; Telecommunications Industry
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Lagerstrom, Robert, Carliss Y. Baldwin, Alan MacCormack, and Stephan Aier. "Visualizing and Measuring Enterprise Application Architecture: An Exploratory Telecom Case." Harvard Business School Working Paper, No. 13-103, June 2013.
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