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- All HBS Web
(127)
- News (39)
- Research (66)
- Events (1)
- Multimedia (2)
- Faculty Publications (28)
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- 2009
- Working Paper
Anger and Regulation
By: Rafael Di Tella and Juan Dubra
We propose a model where voters experience an emotional cost when they observe a firm that has displayed insufficient concern for other people's welfare (altruism) in the process of making high profits. Even with few truly altruistic firms, an equilibrium may emerge... View Details
- Article
Anger and Regulation
By: Rafael Di Tella and Juan Dubra
We study a model in which agents experience anger when they see a firm that has displayed insufficient concern for the welfare of its clients (i.e., altruism) making high profits. Regulation can increase welfare, for example, through fines (even with no changes in... View Details
Keywords: Altruism; Populism; Public Relations; Profit; Consumer Behavior; Perception; Governing Rules, Regulations, and Reforms
Di Tella, Rafael, and Juan Dubra. "Anger and Regulation." Scandinavian Journal of Economics 116, no. 3 (July 2014): 734–765.
- August 2021
- Article
Anger Damns the Innocent
By: Katherine DeCelles, Gabrielle Adams, Holly S. Howe and Leslie K. John
False accusations of wrongdoing are common and can have grave consequences. In six studies, we document a worrisome paradox in perceivers’ subjective judgments of a suspect’s guilt. Specifically, we find that laypeople (online panelists; N = 4,983) use suspects’ angry... View Details
Keywords: Morality; Accusations; Deception; Guilt; Affect; Emotions; Behavior; Perception; Judgments; Decision Making
DeCelles, Katherine, Gabrielle Adams, Holly S. Howe, and Leslie K. John. "Anger Damns the Innocent." Psychological Science 32, no. 8 (August 2021): 1214–1226.
- 26 Jan 2022
- News
Making Peace with Anger
professional awakening about how he managed his company was part of a larger reflection about how he managed something more personal: his anger. READ MORE DM: You’ve spoken about how you underwent anger management counseling and how it... View Details
- July 1, 2010
- Article
Beyond Disengagement and Anger
By: Nancy F. Koehn
Koehn, Nancy F. "Beyond Disengagement and Anger." Huffington Post, The Blog (July 1, 2010).
- 30 Apr 2021
- Research & Ideas
Why Anger Makes a Wrongly Accused Person Look Guilty
A co-worker accuses you of lying during an important client meeting, and you’re furious because you didn’t lie. Expressing that anger, however, isn’t the best way to prove your innocence, according to new research. “People may misinterpret that anger as a sign of... View Details
Keywords: by Michael Blanding
- 01 Jul 2010
- News
Beyond Disengagement and Anger
- 2019
- Presentation
Rage Becomes Her: The Power of Women's Anger
- March 8, 2016
- Article
How Big Business Created the Politics of Anger
By: Mark R. Kramer
Years of enriching shareholders has come home to roost. View Details
Kramer, Mark R. "How Big Business Created the Politics of Anger." Harvard Business Review Digital Articles (March 8, 2016).
- Article
Blinded by Anger or Feeling the Love: How Emotions Influence Advice Taking
By: F. Gino and M. E. Schweitzer
Gino, F., and M. E. Schweitzer. "Blinded by Anger or Feeling the Love: How Emotions Influence Advice Taking." Journal of Applied Psychology 93, no. 5 (September 2008): 1165–1173.
- 29 Feb 2016
- HBS Seminar
Hillary Anger Elfenbein, Washington University in St. Louis - Olin Business School
- May 2005
- Article
Customer Anger at Price Increases, Changes in the Frequency of Price Adjustment and Monetary Policy
By: Julio J. Rotemberg
Rotemberg, Julio J. "Customer Anger at Price Increases, Changes in the Frequency of Price Adjustment and Monetary Policy." Journal of Monetary Economics 52, no. 4 (May 2005): 829–852.
- Article
Signaling When Nobody Is Watching: A Reputation Heuristics Account of Outrage and Punishment in One-shot Anonymous Interactions
By: Jillian J. Jordan and David G. Rand
Moralistic punishment can confer reputation benefits by signaling trustworthiness to observers. However, why do people punish even when nobody is watching? We argue that people often rely on the heuristic that reputation is typically at stake, such that reputation... View Details
Keywords: Signaling; Morality; Trustworthiness; Anger; Third-party Punishment; Moral Sensibility; Behavior; Trust; Reputation
Jordan, Jillian J., and David G. Rand. "Signaling When Nobody Is Watching: A Reputation Heuristics Account of Outrage and Punishment in One-shot Anonymous Interactions." Journal of Personality and Social Psychology 118, no. 1 (January 2020).
- 10 Dec 2018
- News
Outrage nation: Can America overcome its addiction to anger?
- April 2024
- Article
How Our Ideological Out-Group Shapes Our Emotional Response to Our Shared Socio-Political Reality
By: Julia Elad-Strenger, Amit Goldenberg, Tamar Saguy and Eran Halperin
What shapes our emotional responses to socio-political events? Following the social identity approach, we suggest that individuals adjust their emotional responses to socio-political stimuli based on their ideological out-group's responses, in a manner that preserves... View Details
Elad-Strenger, Julia, Amit Goldenberg, Tamar Saguy, and Eran Halperin. "How Our Ideological Out-Group Shapes Our Emotional Response to Our Shared Socio-Political Reality." British Journal of Social Psychology 63, no. 2 (April 2024): 723–744.
- 25 Apr 2014
- Research & Ideas
To Pay or Not to Pay: Argentina and the International Debt Market
Costa Rica, recommends a course of action sure to anger banks and fund managers: absolute sovereign immunity, which is the way things were done before 1976. Argentina's escalating financial crisis is taking on the look and feel of 2002,... View Details
Keywords: by Laura Alfaro