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  • All HBS Web  (59)
    • News  (19)
    • Research  (26)
    • Multimedia  (1)
  • Faculty Publications  (7)

Show Results For

  • All HBS Web  (59)
    • News  (19)
    • Research  (26)
    • Multimedia  (1)
  • Faculty Publications  (7)
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  • 27 Jan 2015
  • News

Airline profits soar yet no relief for passengers

  • 01 Jun 2024
  • News

Case Study: Ready for an Upgrade

engineering. There she helped suppliers design and certify their systems for flight: new seats for an aircraft, for example, or a Wi-Fi system for the new Delta Air Lines plane. She was surprised to find that engineers relied on outdated... View Details
Keywords: Jen McFarland Flint; Computer Systems Design and Related Services; Professional Services
  • 01 Dec 2000
  • News

Core Values Keep Airline Flying High

Airline Industry Program at MIT, an initiative examining how major commercial airline carriers are facing the challenges of their rapidly changing industry. Staying on top of an industry facing more... View Details
Keywords: Margie Kelley; Air Transportation; Transportation
  • 11 Oct 2012
  • News

When the Going Gets Tough, the Tough Do Maintenance

  • 13 Dec 2019
  • News

United’s Frequent-Flier Program Gets Some Game Theory

  • 16 May 2016
  • News

The Airplane As A Microcosm Of Class Divisions

  • 01 Mar 2019
  • News

The Burden Legacy

airline industry at MIT and was an aviation business analyst until the early 1940s. His impact on HBS began in 1942 when he partnered with Dean Donald K. David to establish the HBS Research Program on Aviation; he chaired its advisory... View Details
Keywords: Linda Kush
  • 12 Nov 2021
  • News

Alumni Business Leaders on Confronting the Climate Change Challenge

buying bioplastics, and more and more airlines are doing the same with Sustainable Aviation Fuel. New regulations and financial reporting rules are being drafted to force companies to disclose climate risks they face. The investment... View Details
  • 01 Jun 2007
  • News

Delta’s Flight from Bankruptcy

By all accounts, September 11, 2001, was the worst day in the history of the airline industry. But that didn’t stop Jim Whitehurst (MBA ’94), then a partner at The Boston Consulting Group in Atlanta, from joining Delta View Details
Keywords: Air Transportation; Transportation
  • 17 Jan 2025
  • News

Tracking Modern Air Travel’s Takeoff

but we might also have you to blame for unbundling, the idea for the fees that we see these days for checked bags and seats and food. I know that's something that you thought about. FL: Well, yes, we were the first View Details
  • 25 Aug 2022
  • News

Comfort Zone

industry, most recently as CEO of the Swiss/Chilean company Aport SA. Airlines have since abandoned all aspirations of luxury to focus on reducing operational expenses. It’s the reason we’re seeing a bumper crop of low-cost carriers,... View Details
  • 01 Dec 2004
  • News

Getting Personal

the airline JetBlue, for example: It has no meals and no round-trip airfares, but it does have leather seats and personal entertainment centers that delight and surprise its passengers. JetBlue’s unique... View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 2016
  • News

Prima Datarina

with a long history in the airline and hotel industries now gaining traction in the arts world. By analyzing existing data, Hodges and her team have the flexibility to adjust ticket prices on a weekly, or even daily, basis to smooth the... View Details
Keywords: Julia Hanna
  • 01 Jun 2012
  • News

They Call Him Mr. China

other countries. But by the end of 1996, it was clear that they had failed to master the task of operating Chinese enterprises. So Perkowski moved on to Plan B. He appointed a team of “Old China” managers inherited with the joint-venture factories and tried to View Details
Keywords: Roger Thompson; Management of Companies and Enterprises; Management; Manufacturing; Motor Vehicle and Parts Dealers; Retail Trade
  • 01 Feb 1998
  • News

Running Up the Score

well as the Continental Airlines Arena that houses the NHL New Jersey Devils and the NBA New Jersey Nets. "Many teams argue that their survival depends on whether or not they get a new venue," says Robinson, "not so much to have greater... View Details
Keywords: Garry Emmons
  • 01 Jun 2002
  • News

Pursuing the Ultimate Deal

noteworthy “in terms of its psychology,” Ross explained, for several reasons: Saudi Arabia, a seat of religious orthodoxy, was presenting it; the proposal was being put forth despite the most intense hostilities in decades; it gave hope... View Details
Keywords: Garry Emmons; Middle East; peace; Israel; Palestine; policy; Government
  • 01 Jun 2014
  • News

Ready for Takeoff

previous World Cup and Olympic hosts. But the country's lack of transportation alternatives—particularly a useful rail system—has also put an extraordinarily heavy burden on the airlines to move fans to disparate match sites. "I don't... View Details
Keywords: Dan Morrell; Air Transportation; Transportation
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