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September 20, 2019
Editorial

Why Asking for Advice Is More Effective Than Asking for Feedback

By: Jaewon Yoon, Hayley Blunden, Ariella S. Kristal and A.V. Whillans

Conventional wisdom says you should ask your colleagues for feedback. However, research suggests that feedback often has no (or even a negative) impact on our performance. This is because the feedback we receive is often too vague—it fails to highlight what we can... View Details

Keywords: Feedback; Advice; Advice Seeking; Feedback Culture; Advice Taking; Interpersonal Communication

Article

Power, Competitiveness, and Advice Taking: Why the Powerful Don't Listen

By: L. P. Tost, F. Gino and R. Larrick

Four experiments test the prediction that feelings of power lead individuals to discount advice received from both experts and novices. Experiment 1 documents a negative relationship between subjective feelings of power and use of advice. Experiments 2 and 3 further... View Details

Keywords: Advice Taking; Power; Expertise; Confidence; Competitive Mindset; Competition

16 Mar 2015
Research & Ideas

Advice on Advice

poorly, either by taking the conversation to unrelated tangents or by omitting key information that might cast the advice-seeker in a poor light Misjudging the quality of the advice they are given Once... View Details

Keywords: by Dina Gerdeman

Article

The Errors of Experts: When Expertise Hinders Effective Provision and Seeking of Advice and Feedback

By: Ting Zhang, Kelly Harrington and Elad Sherf

To be effective, experts need to simultaneously develop others (i.e. provide advice and feedback to novices) and advance their own learning (i.e. seek and incorporate advice and feedback from others). However, expertise, and the state of efficacy associated with it,... View Details

Keywords: Expertise; Self-efficacy; Feedback; Perspective Taking; Cognitive Entrenchment; Interpersonal Communication

2018
Working Paper

Algorithm Appreciation: People Prefer Algorithmic to Human Judgment

By: Jennifer M. Logg, Julia A. Minson and Don A. Moore

Even though computational algorithms often outperform human judgment, received wisdom suggests that people may be skeptical of relying on them (Dawes, 1979). Counter to this notion, results from six experiments show that lay people adhere more to advice when they think... View Details

Keywords: Algorithms; Accuracy; Advice Taking; Forecasting; Theory Of Machine; Mathematical Methods; Decision Making; Forecasting and Prediction; Trust

SSRN

Research Summary

Overview

Dr. Logg studies how people can improve the accuracy of their judgments and decisions. Her main program of work examines when people are most likely to leverage the power of algorithms to improve their accuracy. Research on what she calls “theory of machine” is... View Details

Keywords: Decision Making; Judgment; Algorithms; Advice Taking

Article

Blinded by Anger or Feeling the Love: How Emotions Influence Advice Taking

By: F. Gino and M. E. Schweitzer

2024
Working Paper

Advice and the Bayesian Entrepreneur

By: Susan Cohen and Rembrand Koning

Bayesian entrepreneurship starts from the premise that entrepreneurs’ beliefs guide their theorizing, experimentation, and choices (Agrawal et al., n.d.). Since each entrepreneur has unique beliefs based on their own set of past experiences, cognitive ability, and... View Details

Keywords: Entrepreneurship; Decision Choices and Conditions

19 Jan 2021
In Practice

Leadership Advice for Biden: Restore a Sense of Calm

challenge lies in attempting to heal a nation that is bitterly divided. We asked members of Harvard Business School's faculty two questions: First, how do you expect Biden’s presidency to impact businesses? And second, what leadership View Details

Keywords: by Dina Gerdeman

13 Mar 2019
Research & Ideas

Ignore This Advice at Your Own Peril

Employees regularly turn to managers and other higher-level co-workers to seek advice about job-related issues and next steps for their careers. Yet people don’t always take the View Details

Keywords: by Dina Gerdeman

19 Sep 2018
Sharpening Your Skills

Say Again? Uncommon Advice for Common Business Problems

showed, adopting radical simplicity can be the best approach to team creativity. Perhaps the best way to bolster innovation in employees is to draw a curtain around them, literally. It could well be that the best career decision you ever make is to View Details

Keywords: by Sean Silverthorne

March 27, 2018
Other Article

Why CEOs Are Taking a Stand

By: Aaron K. Chatterji and Michael W. Toffel

In this podcast, we discuss the emerging phenomenon of CEO activism. We explain how political polarization in the U.S. and employee expectations around company values are pushing corporate leaders to enter into controversial political and social debates. We also hear... View Details

Keywords: Leadership; Social Issues; Values and Beliefs; Communication Strategy

March 2012
Article

Anxiety, Advice, and the Ability to Discern: Feeling Anxious Motivates Individuals to Seek and Use Advice

By: F. Gino, A.W. Brooks and M.E. Schweitzer

Across eight experiments, we describe the influence of anxiety on advice seeking and advice taking. We find that anxious individuals are more likely to seek and rely on advice than are those in a neutral emotional state (Experiment 1), but this pattern of results does... View Details

Keywords: Motivation and Incentives

Forthcoming
Article

Human-Algorithm Collaboration with Private Information: Naïve Advice Weighting Behavior and Mitigation

By: Maya Balakrishnan, Kris Ferreira and Jordan Tong

Even if algorithms make better predictions than humans on average, humans may sometimes have private information which an algorithm does not have access to that can improve performance. How can we help humans effectively use and adjust recommendations made by... View Details

Keywords: AI and Machine Learning; Analytics and Data Science; Forecasting and Prediction; Digital Marketing

28 May 2024
In Practice

Job Search Advice for a Tough Market: Think Broadly and Stay Flexible

can be the best time to explore an unexpected path, professionally or geographically. Harvard Business School faculty share their viewpoints on the ever-changing job market, with a sharp eye on what it means for corporate careers from consulting to private equity. Paul... View Details

Keywords: by Rachel Layne

August 2007 (Revised July 2008)
Background Note

Take Advantage of Your Diaspora Network

By: William R. Kerr and Daniel J. Isenberg

Diaspora networks (DNs) are an important resource for global entrepreneurs. Discusses several features of DNs, combining both academic and practitioner perspectives. Describes the history and prevalence of DNs in many ethnicities, documents the broad resources DNs can... View Details

Keywords: Business Startups; Diasporas; Entrepreneurship; Globalized Markets and Industries; Social and Collaborative Networks