• 18 Apr 2000
• Research & Ideas

Learning in Action

those that do not, and share their findings throughout the organization. The learning that CALL collects forms a vast repository of knowledge — the Army's institutional memory — which can be drawn on as needed. This collection and... View Details

Keywords: by David A. Garvin

• 08 Sep 2015
• News

Knowledge Transfer: You Can't Learn Surgery By Watching

• 08 Sep 2015
• Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

are you won’t ever learn how to pull off a triple bypass. And yet, in business, companies routinely expect employees to pick up new job knowledge through vicarious learning—through reading descriptions of tasks in knowledge-management... View Details

Keywords: by Michael Blanding; Health

• 01 Sep 2012
• News

Ideas in Action

gain in understanding about themselves and their own work context through the lens of distant colleagues. “The two kinds of knowledge offer different insights that, in complement, foster trust and make you feel closer to distant... View Details

Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information

• 01 Sep 2023
• News

Action Plan: In Context

into an enormous market opportunity for multinational corporations. “There were a lot of Chinese who felt like they needed to improve their knowledge and confidence of how to behave in these different scenarios,” Ho recalls. Ho developed... View Details

Keywords: April White; communication; manners; business; entrepreneurship; China; human behavior

• 04 Jan 2010
• Research & Ideas

Best of HBS Working Knowledge 2009

What were the management trends in 2009? Fascination with social networking and rethinking common wisdom about goal setting. Here are the Top 10 articles and Top 5 working papers that appeared in HBS Working Knowledge in 2009. Enjoy! TOP... View Details

Keywords: by Staff

• Teaching Interest

General Management: Processes and Action

General Management: Processes and Action (GMPA) focuses on implementation and the way that general managers get things done.  Typically, they work through processes—sequences of tasks and activities that unfold over time, like strategic planning,... View Details

Keywords: Change Management; Communication Strategy; Decision Making; Corporate Entrepreneurship; Technological Innovation; Knowledge Management; Leadership Development; Leadership Style; Leading Change; Growth and Development Strategy; Management Practices and Processes; Management Skills; Management Style; Management Teams; Managerial Roles; Resource Allocation; Business Processes; Mission and Purpose; Organizational Culture; Organizational Design; Organizational Structure; Strategic Planning; Conflict and Resolution; Power and Influence; Business Strategy; Competitive Strategy; Competitive Advantage; Auto Industry; Computer Industry; Entertainment and Recreation Industry; Financial Services Industry; Health Industry; Information Industry; Legal Services Industry; Manufacturing Industry; Media and Broadcasting Industry; Publishing Industry; Retail Industry; Video Game Industry; China; India; United States

• 01 Mar 2024
• News

Action Plan: Wild at Heart

At first glance, Heather Evans (MBA 1983) might not seem the likeliest candidate for a career in ecological landscaping. A former chief marketing officer and “true urbanist” (“to the extent I used to hate visiting people in the country!”), Evans spent most of her life... View Details

Keywords: Christine Speer Lejeune; gardening; entrepreneurship; sustainability

• 14 Dec 2015
• News

A Leader’s Call to Action

everything going. I came to really appreciate them. I remember a machinist showing me how he created the smallest, most precise parts to restore power in a power plant. He had such pride of workmanship, so much knowledge and initiative.... View Details

Keywords: Margie Kelley

• 01 Dec 1997
• News

A Piece of the Action

able to greatly increase our knowledge of the region and develop a deep understanding of business practices that cut across functional boundaries, from finance to human resource management to strategy," says Sahlman. Plugging HBS In... View Details

Keywords: Susan Young

• 15 Jun 2021
• News

Action Plan: Come as You Are

Ethnobotany 101, a large multimedia piece by Cree artist Jane Ash Poitras, which juxtaposes preconceived notions of Indigenous culture with the deep knowledge and connection of Indigenous peoples to the natural world. “If I’m wrestling... View Details

Keywords: Julia Hanna; museums; art; cognition; diversity; Museums, Historical Sites, and Similar Institutions; Arts, Entertainment

• 01 Dec 2009
• News

An Action Plan for Economic Recovery

designate a knowledgeable person, independent of both issuers and rating agencies, to select a rating agency for the bond issuer and negotiate a rating fee. This would eliminate the two worst abuses: the issuer shopping for a higher... View Details

Keywords: Roger Thompson; Finance

• Teaching Interest

AMP 170 - General Management: Processes and Action

The Harvard Business School Advanced Management Program (AMP) helps drive corporate performance by honing individual capabilities to the highest level of performance. The result is a... View Details

• 23 Jul 2008
• Sharpening Your Skills

Sharpening Your Skills: Balanced Scorecard in Action

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered How does the Balanced Scorecard (BSC) improve corporate governance? Does... View Details

• 07 Dec 2021
• Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

can do and build additional capacity, the organization must create the space for the leader to gain clarity about conscious and unconscious beliefs they hold. An understanding of those beliefs and how they inform actions is critical to... View Details

Keywords: by Hise Gibson and Shawnette Rochelle