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  • 17 Apr 2012
  • First Look

First Look: April 17

and Kyle ArmbresterHarvard Business School Case 112-062 In 2007, under the leadership of CEO Stuart Rose, the iconic British retailer Marks and Spencer (M&S), with great fanfare, announced its "Plan A" initiative. Based on... View Details
Keywords: Carmen Nobel
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

social entrepreneur," was born in 1963 and grew up in poverty, like virtually all non-white South Africans during apartheid. During the 1970s and 1980s, he served in leadership positions in the ANC, struggling against apartheid.... View Details
Keywords: Martha Lagace
  • 17 Nov 2015
  • First Look

November 17, 2015

front-line employees. The case, therefore, presents students, particularly in leadership, organizational behavior, operations management, and service operations courses, with an opportunity to think through how a well-crafted transparency strategy can act as a powerful... View Details
Keywords: Sean Silverthorne
  • 31 Mar 2002
  • Research & Ideas

You’re Wasting Your Employees! What You Can Do About It

Most managers today understand the strategic implications of the information-based, knowledge-driven, service-intensive economy. They know what the new game requires: speed, flexibility and continuous self-renewal. They even are recognizing that View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 06 Apr 2010
  • First Look

First Look: April 6

"recombinative capabilities" view of business groups-that such groups have done the most to invest in R&D and other skills necessary to combine inputs in ways that lead to greater added value. Further, our finding that... View Details
Keywords: Martha Lagace
  • May 2017
  • Case

Vicki Fuller: Chief Investment Officer of New York State's $150+ Billion Employee Pension Fund

By: Steven Rogers and Valerie Mosley
Vicki Fuller traveled from a four-room tenement bordering Chicago’s infamous Cabrini-Green housing projects to speaking at conferences around the world and typically holding court wherever she went. As a teenager, she helped raise her siblings. As a Wall Street... View Details
Keywords: Change Management; Transformation; Public Sector; Investment Return; Investment Portfolio; Governance; Government Administration; Employee Relationship Management; Compensation and Benefits; Selection and Staffing; Leading Change; Mission and Purpose; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Experience and Expertise; Asset Management; Financial Strategy; Financial Management; Investment Funds; Recruitment; Organizational Culture; Performance Improvement; Attitudes; Trust; Financial Services Industry; Public Administration Industry; United States; New York (state, US); New York (city, NY)
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  • 01 Mar 2016
  • News

Alumni and Faculty Books for March 2016

Generation: How Successful Family Businesses Develop Their Next Leaders by Allan Cohen (MBA 1961) and Pramodita Sharma (Berrett-Koehler Publishers) Companies owned and run by families need to develop leadership and entrepreneurial View Details
  • 18 Nov 2021
  • Op-Ed

5 Principles for Scaling Change from IBM’s High School Innovation

Without leaving the hallways of their public high school, dozens of students from the economically distressed city of Newburgh, New York, have earned associate’s degrees in cybersecurity, arming them with in-demand skills and preparing... View Details
Keywords: by Kristen Senz
  • 20 Oct 2015
  • First Look

October 20, 2015

entrepreneurship. Immigrants account for roughly a quarter of U.S. workers in these fields, and they have a similar contribution in terms of output measures like patents or firm starts. This contribution has been rapidly growing over the last three decades. In terms of... View Details
Keywords: Sean Silverthorne
  • Web

Impact Stories - Business & Environment

HBS brand and network is quite evident, but for me, the value of the instruction was also extremely high. It forms the basis for the frameworks I apply to my day-to-day activities, from finance to leadership to operations." Don Wiviott... View Details
  • 01 Mar 2013
  • News

Making Change

Citizen Year — SEF 2009 honoree Global Citizen Year is disrupting the traditional path to college and creating a new generation of global leaders through a "bridge" year of service learning and leadership training in Africa, Latin... View Details
Keywords: Margie Kelley; housing; gay rights; diabesity; disability; Construction of Buildings; Construction; Educational Services; Social Assistance; Health, Social Assistance; News, Library, Internet, and Other Services; Information; Real Estate
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

foster a culture that aligns all employees around the shared goals of customer solutions. 3) Clout: redistribute power to "bridge builders" and customer champions. 4) Capability: develop employees' skills at tackling changing... View Details
Keywords: Martha Lagace
  • 08 Oct 2013
  • First Look

First Look: October 8

differentiate "quality FDI" in several different ways. First, we look at the possibility that the effects of FDI differ by sector. Second, we differentiate FDI based on objective qualitative industry characteristics including the average View Details
Keywords: Sean Silverthorne
  • 06 Mar 2012
  • First Look

First Look: March 6

towering vision, of executing on an epic technology project, and of changing minds on an unprecedented scale. It examines the forces that both facilitate and derail change. It also examines the leadership style and motivation of Nilekani... View Details
Keywords: Sean Silverthorne
  • 06 Mar 2007
  • First Look

First Look: March 6, 2007

school objectives and accountability, issues that arise when introducing performance management into public school districts, and the role for leadership and governance in driving improvements in school achievement. Purchase this case: View Details
Keywords: Martha Lagace
  • 03 Oct 2006
  • First Look

First Look: October 3, 2006

leadership at the top. This requires a more complete understanding of the processes of the company from a strategic perspective. That understanding implies that systems cannot substitute for management in the resource allocation process.... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2017
  • News

Life in Lockdown

building leadership skills and working relationships as it was about building businesses. Planning the program for Spring Break would give students time to dedicate solely to fleshing out their business... View Details
Keywords: Jennifer Myers; photography by Chris Churchill
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

editors, teachers, and individual scholars to act to foster these characteristics. Strategies and Tactics in NGO-Government Relations: Insights from Slum Housing in Mumbai Authors:Ramya Ramanath and Alnoor Ebrahim Publication:Nonprofit Management and View Details
Keywords: Sean Silverthorne
  • 18 Dec 2018
  • First Look

New Research and Ideas, December 18, 2018

1.5% of India's budget hotel market. Ritesh believes that in the process, OYO has honed technological skills and infrastructural capabilities that can transform the company from being a technology player to a hotel developer. OYO now... View Details
Keywords: Dina Gerdeman
  • 05 May 2022
  • News

Lesson Plans

about 30 million learning minutes a day, to about 85 million learning minutes per day. But then we also realized there was just a lack of leadership and an information gap on what should people be doing? What should parents be doing? What... View Details