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  • 21 Oct 2022
  • Research & Ideas

People Trust Business, But Expect CEOs to Drive Social Change

Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details
Keywords: by Scott Van Voorhis
  • 31 Oct 2018
  • What Do You Think?

What is the Function of Fear in Leadership?

any, are appropriate in leading others? What do you think? Original Column Recently, the president of the United States was quoted as saying, “Real power is through respect. Real power is, I don’t even want to use the word, fear.” A book... View Details
Keywords: by James Heskett
  • Web

General Merchants to Commodities Brokers | Baker Library | Bloomberg Center | Harvard Business School

Lehman Brothers Timeline Sept-Oct 2008 Video-Coverage of the Financial Crisis Download the Exhibition Catalog (PDF) Lehman Brothers Archives Lehman Brothers Deal Books Search Exhibition Lehman Brothers - Introduction 1840s – 1880s General... View Details
  • 17 Jan 2020
  • In Practice

6 Traits That Set Top Business Leaders Apart

forthcoming book Step Back: How to Bring the Art of Reflection into Your Busy Life. 2. They embrace new thinking "They resist distilling their work into just one thing! Excellent leaders see nuances, contradictions, possibilities for... View Details
Keywords: by Danielle Kost
  • 19 May 2015
  • First Look

First Look: May 19

owned. This book explores the political logic of reforms to land ownership and control, accounting for how land development and real estate have become synonymous with economic growth and prosperity in China. Drawing on extensive... View Details
Keywords: Sean Silverthorne
  • January 2024 (Revised February 2024)
  • Exercise

Travelogo: Understanding Customer Journeys

By: Eva Ascarza, Nicolas Padilla and Oded Netzer
In late May 2023, Sarah Merino, the newly appointed manager of the Customer Insights group at Travelogo—an online travel booking platform—initiates a comprehensive analysis of clickstream data to understand the varied behaviors and needs of their users. In preparation... View Details
Keywords: Customer Relationship Management; Analysis; Analytics and Data Science; Marketing Strategy; Segmentation; Consumer Behavior; Travel Industry; United States
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  • 2012
  • Book

Strategic IQ: Creating Smarter Corporations

By: John R. Wells
In today's world, only the smartest survive. The competitive landscape is littered with graves of well-known firms whose revenues, profits and stock prices rose for decades until they suddenly imploded.
In fast-changing business environments, firms must adapt... View Details
Keywords: Organizational Change and Adaptation; Change Management; Competition; Business Growth and Maturation; Adaptation; Corporate Strategy; Decision Making; Innovation and Invention
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  • October 1995 (Revised January 1998)
  • Case

Cybersmith

Cybersmith is a new company that has created a new retailing concept. This particular store has been reported in over 250 newspapers, and by every major American television network. Some would classify it as an on-line cafe, but management has positioned the store as... View Details
Keywords: Marketing Strategy; Joint Ventures; Consumer Behavior; Product Marketing; Innovation and Invention; Retail Industry; Cambridge
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    Billions of Entrepreneurs: How China and India Are Reshaping Their Futures and Yours

    Translations available in Arabic, Brazilian Portuguese, Indonesian, Korean, Portuguese, Turkish, Vietnamese.

    Western concerns about the rise of China and India are raising alarms today, much as they were fifty years ago. China and India currently operate in... View Details

      Building the Future: Big Teaming for Audacious Innovation

      Machiavelli famously wrote, "There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success than to take the lead in the introduction of a new order of things." That's what this book is about—innovation far more audacious... View Details
      • 22 Feb 2024
      • News

      Combat-Tested Cancer Coaching

      also feels like it might help somebody, in the wake of a cancer diagnosis, who might feel helpless. Kathy Giusti: Absolutely. I think the way I wrote the book was I had coached thousands, honestly, thousands, of patients through their... View Details
      • 07 Nov 2017
      • First Look

      New Research and Ideas: November 7, 2017

      Fall 2017 Business History Review The Alternative Business History: Business in Emerging Markets By: Austin, Gareth, Carlos Davila, and Geoffrey Jones Abstract—This article suggests that the business history of emerging markets should be seen as an alternative business... View Details
      Keywords: Carmen Nobel
      • 14 Apr 2019
      • Interview

      How to Build Psychological Safety, with Amy Edmondson

      By: Amy C. Edmondson and Dave Stachowiak
      Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. She has been recognized by the Thinkers50 global ranking of management thinkers for many years and was honored with their Talent Award in 2017. Amy is the author of... View Details
      Keywords: Psychological Safety; Organizational Culture; Groups and Teams; Performance Effectiveness
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      • 2016
      • Chapter

      Envy and Interpersonal Corruption: Social Comparison Processes and Unethical Behavior in Organizations

      By: Julia J. Lee and Francesca Gino
      Book Abstract: Competition for resources, recognition, and favorable outcomes are all facts of life in professional settings. When one falls short in comparison to colleagues or subordinates, feelings of envy may arise. Fueled by inferiority, hostility, and resentment,... View Details
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      • January 2014
      • Case

      Newfield Energy

      By: William E. Fruhan and Wei Wang
      In September 2013, Miles Griffin, CEO and chairman of the board of Newfield Energy, prepares to present financial proposals to the board of directors for approval. Newfield (based in Houston, Texas) was a large independent energy company primarily engaged in the... View Details
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      • 09 Feb 2010
      • First Look

      First Look: Feb. 9

      reflect the predominant opportunities pursued by social entrepreneurs focused on public education in the United States over the last decade. The book offers an overarching framework for creating and evaluating social ventures as well as... View Details
      Keywords: Martha Lagace
      • Web

      Rock Entrepreneurship Advisor Program - Entrepreneurship

      virtual mentoring, pitch feedback, and more. To book a time with a REAP Advisor, visit the profiles linked below. REAP office hour appointments are for HBS alumni only . Please be sure to use your HBS email address when submitting your... View Details
      • 30 May 2024
      • News

      How to Have Effective Conversations

      Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Charles Duhigg (MBA 2003) is a Pulitzer Prize–winning journalist, a staff writer for The New Yorker, and author of the bestselling View Details
      • 19 Feb 2019
      • First Look

      New Research and Ideas, February 19, 2019

      forthcoming Journal of Political Economy CEO Behavior and Firm Performance By: Bandiera, Oriana, Stephen Hansen, Andrea Prat, and Raffaella Sadun Abstract— We measure the behavior of 1,114 CEOs in six countries parsing granular CEO diary data through an unsupervised... View Details
      Keywords: Sean Silverthorne
      • 27 Mar 2007
      • First Look

      First Look: March 27, 2007

        Working PapersFrom Manufacturing to Design: An Essay on the Work of Kim B. Clark Authors:Sylvain Lenfle and Carliss Y. Baldwin Abstract Kim Clark occupies a unique place in management scholarship. As a member of the Technology and Operations Management unit of... View Details
      Keywords: Martha Lagace