Publications

Web

Providers - Institute For Strategy And Competitiveness

outcomes, reward excellence and innovation, keep pace with medical advances, and work more efficiently, so they succeed in a competitive health care landscape. Key Action Steps for Providers & Individual... View Details

01 Oct 1999
News

Wisdom and a special cause

($48,000 last year) go to the Rhode Island Special Olympics, of which Adrain is a longtime officer and former president. Adrain contacts successful individuals and asks them to share the important View Details

March 2006 (Revised March 2007)
Background Note

Winning Legally: Using the Law to Create Value, Marshal Resources, and Manage Risk

Describes the four components of legal astuteness: the attitudes, proactive approach, judgment, and knowledge necessary to manage the legal aspects of business effectively. Identifies a number of legal tools legally astute managers can use during different phases of... View Details

Keywords: Management; Law; Business Strategy

Spring 2019
Article

Fluid Teams and Knowledge Retrieval: Scaling Service Operations

By: Melissa A. Valentine, Tom Fangyun Tan, Bradley R. Staats and Amy C. Edmondson

To scale service operations requires retrieving knowledge across the organization. However, prior work highlights that individuals on the periphery of organizational knowledge networks may struggle to access useful knowledge at work. A knowledge repository has the... View Details

Keywords: Teaming; Teams; Groups and Teams; Knowledge Management; Service Delivery; Knowledge Use and Leverage

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Web

Information Technology - Institute For Strategy And Competitiveness

Measure Outcomes & Cost for Every Patient Aligning Reimbursement with Value Systems Integration Geography of Care Information Technology Information Technology Information Technology To make the transformation to value-based health care... View Details

10 Jan 2024
Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

what we used to pay to eat out and what we pay now feels enormous to today’s consumers.” Not to mention that most consumers—77 percent, according to Pew—tie tipping behaviors to the value of the service... View Details

Keywords: by Anna Lamb, Harvard Gazette

February 2017
Case

Eve Hall: The African American Investment Fund in Milwaukee

By: Steven Rogers and Alterrell Mills

The case highlights the role of minority chambers of commerce and the background of Eve Hall, a well-regarded multi-sector leader asked to revive Wisconsin's African-American chamber. This case study examines the lending options that a minority chamber of commerce... View Details

Web

Health Care Courses - Institute For Strategy And Competitiveness

HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Health Care Courses Health Care Courses Executive Education Courses Health Care Curriculum Residents & Fellows Course Strategy for Health Care Delivery VBHCD Intensive Seminars View Details

2014
Article

The Growth and Limits of Arbitrage: Evidence from Short Interest

By: Samuel G. Hanson and Adi Sunderam

We develop a novel methodology to infer the amount of capital allocated to quantitative equity arbitrage strategies. Using this methodology, which exploits time-variation in the cross section of short interest, we document that the amount of capital devoted to value... View Details

Keywords: Strategy; Financial Instruments; Capital Markets; Investment

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Read Now

19 Apr 2021
News

ESG And The Future Of Work: 3 Strategies Every Leader Should Know

December 2014
Case

DaVita HealthCare Partners and the Denver Public Schools: Creating Connections

By: John J-H Kim and Christine S. An

In 2011, DaVita HealthCare Partners (DaVita)—a Fortune 500 healthcare services company specializing in kidney dialysis services—and the Denver Public Schools (DPS)—the largest school district in Colorado—forged a plan to incorporate greater intentional focus on culture... View Details

05 Nov 2019
Blog Post

Environmental Change and Ground-level Impact

well, doing so is actually easier than a lot of students think. There can sometimes be this belief that you have to choose between working on something that really matters to you and doing something that is... View Details

May 2011
Article

Incentives and Problem Uncertainty in Innovation Contests: An Empirical Analysis

By: Kevin J. Boudreau, Nicola Lacetera and Karim R. Lakhani

Contests are a historically important and increasingly popular mechanism for encouraging innovation. A central concern in designing innovation contests is how many competitors to admit. Using a unique data set of 9,661 software contests, we provide evidence of two... View Details

Keywords: Motivation and Incentives; Problems and Challenges; Risk and Uncertainty; Innovation and Invention; Management Analysis, Tools, and Techniques; Value; Applications and Software; Competition; Performance; Theory; Practice

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15 Sep 2015
Working Paper Summaries

Materiality in Corporate Governance: The Statement of Significant Audiences and Materiality

Keywords: by Robert G. Eccles & Tim Youmans

22 Jul 2020
News

I was hired to fix Uber’s toxic culture - and I did. Here’s what I learned

2022
Working Paper

Exploring the Relationship between Team Diversity, Psychological Safety and Team Performance: Evidence from Pharmaceutical Drug Development

By: Henrik Bresman and Amy C. Edmondson

Breakthrough performance in teams requires pooling diverse perspectives and expertise. To realize the potential of diversity, communicating and translating across differences is essential. However, left to their own devices, diverse teams tend to underperform, in part... View Details

Keywords: Teams; Psychological Safety; Groups and Teams; Diversity; Interpersonal Communication; Performance