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Show Results For
- All HBS Web
(2,170)
- People (4)
- News (660)
- Research (1,191)
- Events (2)
- Multimedia (52)
- Faculty Publications (662)
- 21 Apr 2009
- First Look
First Look: April 21, 2009
participation, a result also consistent with household self-reports. Several experiments find an important role for trust in insurance participation. We find mixed evidence that subtle psychological manipulations affect purchase and no... View Details
Keywords: Martha Lagace
- 03 Dec 2012
- HBS Case
HBS Cases: Against the Grain
weaknesses that underlie corruption everywhere. As an emerging professional he must also weigh the trust value of the personal relationships he is forming; his own comfort zone for ethical trade-offs; and the inherent uncertainties of... View Details
- 06 Sep 2011
- Research & Ideas
The Power of Leadership Groups for Staying on Track
and exploring their dark sides can be a healing experience. In learning about crucibles others have faced, you realize you are not alone in facing great challenges. Intimate sharing builds trust among group members and leads to higher... View Details
Keywords: by Bill George
- 12 Dec 2006
- First Look
First Look: December 12, 2006
accountability, or group norms; their long-standing relationships and trust help them make an impact very quickly. Of course, the process is not without risks: A failed lift out can lead to loss of money, opportunity, credibility, and... View Details
Keywords: Martha Lagace
- 01 Mar 2025
- News
Work of Art
Jason Price (MBA 2003) in the main gallery space at NXTHVN, the art community he cofounded in New Haven’s Dixwell neighborhood Trying to capture the scope of what’s going on at NXTHVN, the nonprofit arts and community organization Jason Price (MBA 2003) cofounded with... View Details
- 24 Mar 2021
- News
Clubs Reaffirm Equity in Community Partners Work; Alumni Angels Invest in Member Education
trust of the communities they serve.” For the Oregon Community Partners, that has meant teaming up with Micro Enterprise Services of Oregon (MESO), a micro-lending organization providing entrepreneurs of color with opportunities for... View Details
Keywords: Margie Kelley
- 14 Nov 2019
- Book
Lifting the Lid on Turkey's Hidden Business History
Turkey’s economic development story has always been something of a black box for scholars to understand, perhaps in part because many of the most successful business enterprises there have been in family hands and largely closed to public scrutiny. The authors of a new... View Details
Keywords: by Sean Silverthorne
- 11 Apr 2018
- News
The First Five Years: Regan Turner (MBA 2013)
for income—the same pension dollars that many of us would one day be entrusted with investing. Nori made it clear that no matter what your position or profession, you have to care about those who trust you and those you serve. She also... View Details
- 01 Sep 2015
- News
Alumni and Faculty Books for September 2015
measure of trust from the mothers, sisters, daughters, and wives living at the compound. The CSTs were able to search adult women for weapons and gather crucial intelligence. They could build relationships—woman to woman—in ways that male... View Details
- 14 Apr 2003
- Research & Ideas
Andy Grove on the Confident Leader
this spate of horrible accounting scandals. I pin the blame on economists, because they articulated the "principal-agent theory"; the idea is that the agents who are the managers of a company can't be trusted to carry out the... View Details
- 17 Feb 2015
- News
The First Five Years: Justin Pasquariello (MBA 2010)
housing trust fund in Arkansas and the development of legislation that protects families during recessions in Connecticut. Currently, we are providing our research findings to legislators who are preparing legislation to significantly... View Details
Keywords: Health, Social Assistance
- 01 Mar 2006
- News
Drive-In Nation
this workplace erosion of trust could negatively affect America’s business performance generally. But the U.S. auto industry has a historic opportunity to recast itself, to meet the enormous impending demand for the new type of vehicles... View Details
- 21 Jun 2011
- First Look
First Look: June 21
Cultural Metacognition & Affect-Based Trust in Creative Collaboration Authors: Roy Y.J. Chua, Michael W. Morris, and Shira Mor Abstract We propose that managers' awareness of their own and others' cultural assumptions (cultural... View Details
Keywords: Sean Silverthorne
- March 2023 (Revised January 2024)
- Case
Deepa Bachu (A): Design Thinking at Pensaar Design
By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal
In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details
Keywords: Buildings and Facilities; Design; Education; Training; Working Conditions; Business or Company Management; Production; Business Processes; Corporate Social Responsibility and Impact; Outcome or Result; Performance Improvement; Programs; Business and Stakeholder Relations; Groups and Teams; Labor and Management Relations; Rank and Position; Safety; Attitudes; Behavior; Motivation and Incentives; Trust; Well-being; Consulting Industry; Pulp and Paper Industry; Manufacturing Industry; India
Graeber, Thomas, Joshua Schwartzstein, and Amram Migdal. "Deepa Bachu (A): Design Thinking at Pensaar Design." Harvard Business School Case 923-026, March 2023. (Revised January 2024.)
- 14 Aug 2007
- First Look
First Look: August 14, 2007
improper trading practices. He is charged with the task of managing the crisis, repairing the company culture, and putting the firm back into a pattern of growth. Haldeman realizes that nothing less than a radical change in the culture of Putnam Investments would be... View Details
Keywords: Martha Lagace
- 24 Jun 2002
- Research & Ideas
Building ’Brandtopias’—How Top Brands Tap into Society
versus American ideology, Holt said. Even though the allegory has changed over time, the brand's consistency in supporting a certain kind of identity has earned it cultural authority. For identity brands, brand strategy, as we conceive of it today, is often... View Details
Keywords: by Martha Lagace
- 18 Jan 2021
- Book
How Thinking Like a Startup Helps Governments Solve More Problems
taking the calls of people asking, “Where can we send help?” The answer, in most US places affected by tragedy, was a local foundation. Best practices was to have an established, trusted organization collect donations and administer the... View Details
Keywords: by Martha Lagace
- 08 Sep 2015
- First Look
September 8, 2015
company revenues) threatened to take its business elsewhere. One year later, they had regained the respect of their customers and won the trust of their employees to promote a new culture of empowerment and respect. They wondered how to... View Details
Keywords: Carmen Nobel
- March 2023 (Revised March 2024)
- Case
The Purdue Pharma Bankruptcy: Settling the Opioid Crisis
By: Kristin Mugford, Carin-Isabel Knoop and Susan Pinckney
How to get to a fair outcome for claimants in the Purdue Pharma bankruptcy given its significant role in the U.S. opioid crisis. View Details
Keywords: Regulation; Ethics; Fairness; Insolvency and Bankruptcy; Government Legislation; Courts and Trials; Laws and Statutes; Lawsuits and Litigation; Legal Liability; Crime and Corruption; Negotiation Offer; Negotiation Participants; Negotiation Style; Product Design; Product Development; Brands and Branding; Marketing Strategy; Trust; Government and Politics; Law; Negotiation; Operations; Ownership; Marketing; Social Psychology; Health Care and Treatment; Pharmaceutical Industry; United States
Mugford, Kristin, Carin-Isabel Knoop, and Susan Pinckney. "The Purdue Pharma Bankruptcy: Settling the Opioid Crisis." Harvard Business School Case 223-060, March 2023. (Revised March 2024.)
- September 2019 (Revised February 2020)
- Teaching Note
Fishbowl: Scaling Up
By: Leslie K. John
Email mking@hbs.edu for a courtesy copy.
Teaching Note for HBS No. 919-013. Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and... View Details
Teaching Note for HBS No. 919-013. Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and... View Details
Keywords: Communication Technologies; Customer Value; Value Chain; Interpersonal Communication; Talent and Talent Management; Customer Value and Value Chain; Entrepreneurship; Business Model; Growth and Development Strategy; Marketing Strategy; Advertising; Product Marketing; Digital Platforms; Consumer Behavior; Network Effects; Emotions; Motivation and Incentives; Trust; Applications and Software; Technology Adoption; Digital Platforms; Communications Industry; Employment Industry; Media and Broadcasting Industry; Technology Industry; Telecommunications Industry; United States
John, Leslie K. "Fishbowl: Scaling Up." Harvard Business School Teaching Note 920-022, September 2019. (Revised February 2020.) (Email mking@hbs.edu for a courtesy copy.)