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  • Research Summary

Overview

By: Nancy F. Koehn
My research focuses on crisis leadership and how leaders and their teams rise to the challenges of high-stakes situations. Using the lens of history, my work examines how individual leaders from business, government and other walks accomplish important—often seemingly... View Details
Keywords: Courageous Leadership In Turbulent Times; Emotional Experience Of Leaders; History Of Leadership; Leadership; Entrepreneurship; History; Media And Broadcasting Industry; Health Industry; Beauty And Cosmetics Industry; Fashion Industry; Advertising Industry; United States; Europe
  • November 2020
  • Case

Guild Education: Unlocking Opportunity for America's Workforce

By: William A. Sahlman, Michael D. Smith, Nicole Tempest Keller and Alpana Thapar
Founded in 2015, Guild Education is an education marketplace that connects employers and universities to provide employees with ‘education as a benefit.’ The Denver-based company is transforming traditional tuition assistance programs by facilitating direct payment by... View Details
Keywords: Education; Digital Platforms; Information Technology; Employees; Social Enterprise; Education Industry; Technology Industry; Colorado
Related
  • 02 Nov 2018
  • News

New Exhibit at HBS’s Baker Library Tells Tale of Rise and Fall of Lehman Brothers

  • 06 Mar 2020
  • News

Don’t Hide Bad News in Times of Crisis

    Michael A. Wheeler

    Mike Wheeler joined the HBS faculty in 1993 and has taught extensively in its MBA, Executive, and distance learning programs. His highly interactive 8-week/40-hour HBS Online Negotiation... View Details

    Keywords: arts; construction; e-commerce industry; energy; federal government; green technology; internet; legal services; nonprofit industry; petroleum; pharmaceuticals; publishing industry; real estate; service industry; sports; state government; utilities
    • 26 Feb 2011
    • News

    Consumers Hold On to Products Longer

    • October 1976 (Revised April 1983)
    • Case

    Federal Express (A)

    Federal Express is a small-package airline operating throughout the United States. After initial heavy losses it is now profitable. Management is examining the services offered by the firm and believes that there is great potential for "Courier Pak", an overnight... View Details
    Keywords: Advertising; Product Marketing; Sales; Air Transportation Industry; Service Industry; United States
    Related
    • 02 Jul 2013
    • First Look

    First Look: July 2

    Publisher's link: http://hbr.org/2013/05/how-to-negotiate-with-vcs/ar/1 2006 pub Real Estate Prices During the Roaring Twenties and the Great Depression By: Nicholas, Tom, and... View Details
    Keywords: Anna Secino
    • 20 Dec 2024
    • News

    Clubs Open HBS Doors for Local Leaders; Meet the Club Leaders: HBS PRIDE; Favorite Reads of 2024

    intergenerational communication gives current HBS students great insight into how far we have come and how far we still can go. John: LGBTQ individuals are underrepresented in corporate leadership roles (there are currently three “out”... View Details
    Keywords: Margie Kelley
    • Web

    Instrument of Pictorial Publicity - The High Art of Photographic Advertising - Baker Library | Bloomberg Center

    the key to the success of the firm N. W. Ayer & Son—in its advertisements. The NAAI exhibition brought together exemplary examples of commercial... View Details
    • October 2013
    • Module Note

    Note on LBO Capital Structure

    By: Victoria Ivashina, Paul A. Gompers, Paul A. Gompers, Victoria Ivashina, Joris Van Gool and Joris Van Gool
    This note discusses the capital structure often found in LBO transactions. Although the specifics of each capital structure vary case by case, in any given year, there is a great deal of similarity in the capital structure of these buyouts. These similarities exist... View Details
    Keywords: Leveraged Buyouts; Capital Structure
    Related
    • 30 Jan 2013
    • News

    Why Running a Family Doesn't Help You Run a Business

    • May 2011
    • Background Note

    Scale Effects, Network Effects, and Investment Strategy

    By: Willy Shih
    This technical note discusses scale economies, and direct and indirect network effects in the context of building better business models. Some of the great business disasters of the dot.com bubble were companies that scaled their infrastructure without working through... View Details
    Keywords: Business Model; Investment; Price; Crisis Management; Network Effects; Multi-Sided Platforms; Strategy
    Related
    • March 2001 (Revised March 2003)
    • Case

    Syncra Systems

    Syncra Systems makes Internet-based software that allows supply chain partners to compare disparate forecasts and production plans, to uncover any discrepancies among them, and to address these issues. However, many potential Syncra customers perceive that they will... View Details
    Keywords: Product Positioning; Internet and the Web; Supply Chain Management; Applications and Software; Sales
    Related
    • June 2005 (Revised August 2006)
    • Case

    Ducati Corse

    By: Francesca Gino and Andrew P. McAfee
    Ducati Corse, the racing arm of Ducati Motorcycles, has entered the Moto GP circuit with a completely new bike. This bike was designed and tested using a great deal of information technology. After a very successful initial season, the Ducati Moto GP team sees... View Details
    Keywords: Design; Business Strategy; Product Marketing; Information Technology; Performance Improvement; Change Management; Research and Development; Motorcycle Industry; Italy
    Related
    • 17 Nov 2008
    • News

    Team 'Chimerica'

    • December 2007
    • Case

    Akshaya Patra: Feeding India's Schoolchildren

    By: David M. Upton, Christine Ellis, Sarah Lucas and Amy Yamner
    Describes a highly successful effort by an Indian Charity to feed poor schoolchildren at lunchtime. This provides two significant benefits. It improves nutrition for the children, and helps keep them in school since the provided meal is occasionally the only meal they... View Details
    Keywords: Food; Service Operations; Education; Philanthropy and Charitable Giving; Food and Beverage Industry; India
    Related
    • November 1988 (Revised July 1998)
    • Case

    WaterTest Corporation

    Describes the founding and subsequent growth of WaterTest, a New Hampshire firm run by a entrepreneur with little business background. Three Harvard Business School students are working on a project to help the firm refine its marketing strategy. The students collect a... View Details
    Keywords: Business Startups; Customers; Entrepreneurship; Data and Data Sets; Marketing Strategy
    Related
    • 11 Sep 2012
    • News

    Why You Need Charisma

      Effects of an Information Sharing System on Employee Creativity, Engagement, and Performance

      Many service organizations rely on information sharing systems to boost employee creativity to meet customer needs. We conducted a field experiment in a retail chain, based on a registered report accepted by JAR, to test whether an information sharing system recording... View Details