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  • All HBS Web  (6,892)
    • People  (21)
    • News  (1,438)
    • Research  (4,392)
    • Events  (45)
    • Multimedia  (48)
  • Faculty Publications  (3,343)
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  • 24 Nov 2014
  • News

Filling the 'Middle-Skills' Gap

  • March 1992
  • Case

Merv Griffin's Resorts

Discusses a management team that used computer-based information to micro market and provide superior products and service in a highly competitive market. The company is a leading firm in the gaming industry, and their extensive internal systems allowed them to track... View Details
Keywords: Information Technology; Marketing
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Sviokla, John J. "Merv Griffin's Resorts." Harvard Business School Case 192-105, March 1992.

    John T. Gourville

    John Gourville is the Albert J. Weatherhead, Jr. Professor of Business Administration at the Harvard Business School.  He joined the HBS Marketing Unit in 1995 after receiving his Ph.D. at the University of Chicago in marketing and behavioral research.  His most... View Details

    Keywords: high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology
    • October 2023 (Revised March 2024)
    • Case

    KOKO Networks: Bridging Energy Transition and Affordability with Carbon Financing

    By: George Serafeim, Siko Sikochi and Namrata Arora
    The problem was massive: two million hectares of African forests were lost annually to charcoal production for cooking, an area equivalent to 13 times Greater London, resulting in one billion tons of carbon emissions yearly. At the same time, an estimated 700,000... View Details
    Keywords: Clean Tech; Digital; Carbon Credits; Carbon Offsetting; Climate Change; Entrepreneurship; Energy Sources; Environmental Sustainability; Health; Market Design; Business Startups; Transition; Environmental Regulation; Policy; Energy Industry; Consumer Products Industry; Africa; Kenya; Rwanda
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    Serafeim, George, Siko Sikochi, and Namrata Arora. "KOKO Networks: Bridging Energy Transition and Affordability with Carbon Financing." Harvard Business School Case 124-022, October 2023. (Revised March 2024.)
    • January 1988 (Revised March 1995)
    • Supplement

    Digital Equipment Corp.: The Endpoint Model (B2)

    By: David A. Garvin
    Should follow Digital Equipment Corp.: The Endpoint Model (B1). A new plant manager has been hired; the case describes her experience, management philosophy, goals in the plant, and handling of a production problem. View Details
    Keywords: Experience and Expertise; Goals and Objectives; Production; Problems and Challenges; Technology Industry
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    Garvin, David A. "Digital Equipment Corp.: The Endpoint Model (B2)." Harvard Business School Supplement 688-061, January 1988. (Revised March 1995.)
    • 07 Sep 2012
    • Working Paper Summaries

    IP Modularity: Profiting from Innovation by Aligning Product Architecture with Intellectual Property

    Keywords: by Joachim Henkel, Carliss Y. Baldwin & Willy C. Shih
    • 15 Mar 2018
    • Working Paper Summaries

    Targeted Price Controls on Supermarket Products

    Keywords: by Alberto Cavallo and Diego Aparicio; Food & Beverage
    • 2020
    • Working Paper

    Determinants of Early-Stage Startup Performance: Survey Results

    By: Thomas R. Eisenmann
    To explore determinants of new venture performance, the CEOs of 470 early-stage startups were surveyed regarding a broad range of factors related to their venture’s customer value proposition, product management, marketing, technology and operations, financial... View Details
    Keywords: Startups; Survey Research; Performance Analysis; Entrepreneurship; Performance; Analysis; Business Startups; Failure; Surveys
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    Eisenmann, Thomas R. "Determinants of Early-Stage Startup Performance: Survey Results." Harvard Business School Working Paper, No. 21-057, October 2020.
    • Web

    Value-Based Health Care - Institute For Strategy And Competitiveness

    the correct provider, treatment, and setting. Geography of Care National centers of excellence providing care for exceedingly complex patients. Information Technology An information technology system... View Details
    • September 2014
    • Article

    Defining the Value of Proton Therapy Using Time-Driven Activity-Based Costing

    By: N.G. Thaker, A.B. Guzman, Thomas W. Feeley, T.M. Jones, J.R. Incalcaterra, C. Kolom, S.J. Frank, L.S. Tatum, Ronald S. Walters, Scott B. Cantor, D.I. Rosenthal, A.S. Garden, G.B. Gunn, C.D. Fuller and M.B. Palmer
    Technological innovations in radiation therapy (RT) have rapidly improved the quality of care for patients with head and neck cancer. Intensity-modulated proton therapy (MPT) holds promise of further improving outcomes compared with the current photon-based technique... View Details
    Keywords: Time-Driven Activity-Based Costing; Health Care and Treatment; Technological Innovation; Activity Based Costing and Management
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    Thaker, N.G., A.B. Guzman, Thomas W. Feeley, T.M. Jones, J.R. Incalcaterra, C. Kolom, S.J. Frank, L.S. Tatum, Ronald S. Walters, Scott B. Cantor, D.I. Rosenthal, A.S. Garden, G.B. Gunn, C.D. Fuller, and M.B. Palmer. "Defining the Value of Proton Therapy Using Time-Driven Activity-Based Costing." Oncology Payers, no. 1 (September 2014): 22–28.
    • March 2020 (Revised January 2022)
    • Case

    Michelin: Building a Digital Service Platform

    By: Sunil Gupta and Christian Godwin
    Michelin, a tire company with over a century of experience, attempts to develop a digital service platform for its fleet and dealer customers. The case focuses on the challenges of bringing a large, well-established company into the digital age. Concerned about the... View Details
    Keywords: Change; Transformation; Customer Focus and Relationships; Decision Making; Leading Change; Growth and Development; Strategy; Digital Platforms; Internet and the Web; Auto Industry; Travel Industry; Transportation Industry; United States; France
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    Gupta, Sunil, and Christian Godwin. "Michelin: Building a Digital Service Platform." Harvard Business School Case 520-061, March 2020. (Revised January 2022.)
    • Article

    Case Study: Follow Dubious Orders or Speak Up?

    By: Sandra J. Sucher and Matthew Preble
    The article discusses an intern for the technology security company Zantech addressing her concerns about her boss in Seoul, South Korea, regarding an inappropriate suggestion on misrepresenting her identity. An overview of the ethical aspects of addressing her... View Details
    Keywords: Ethics; Labor and Management Relations; Organizational Culture
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    Sucher, Sandra J., and Matthew Preble. "Case Study: Follow Dubious Orders or Speak Up?" Harvard Business Review 95, no. 4 (July–August 2017): 139–141.
    • 16 Apr 2001
    • Research & Ideas

    Angels Face the Innovator’s Dilemma

    forced them to "cram" the technology into existing markets that didn't particularly care for it. And so it failed. "Ironically, the revenues the venture did turn in were $10 million in the first year ... [But] View Details
    Keywords: by Martha Lagace; Financial Services
    • Web

    Positions - Faculty & Research

    again at a later date. Strategy The deadline for applications for July 2025 openings has passed. Interested applicants for positions starting July 2026 should check back again at a later date. Technology and Operations View Details
    • January 2023
    • Article

    Firm-Induced Migration Paths and Strategic Human-Capital Outcomes

    By: Prithwiraj (Raj) Choudhury, Tarun Khanna and Victoria Sevcenko
    Firm-induced migration typically entails firms relocating workers to fill value-creating positions at destination locations. But such relocated workers are often exposed to external employment opportunities at their destinations, possibly triggering turnover. We... View Details
    Keywords: Worker Relocation; Turnover; Firm-induced Migration; Smaller Towns; Employee Mobility; Geographic Mobility; Migration; Clusters; Employees; Geographic Location; Performance; Opportunities; Retention; Human Capital; Talent and Talent Management
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    Choudhury, Prithwiraj (Raj), Tarun Khanna, and Victoria Sevcenko. "Firm-Induced Migration Paths and Strategic Human-Capital Outcomes." Management Science 69, no. 1 (January 2023): 419–445.
    • August 2014 (Revised October 2014)
    • Case

    Beyoncé

    By: Anita Elberse and Stacie Smith
    In December 2013, music superstar Beyoncé is about to surprise her fans with the release of her self-titled album. The team at her company Parkwood Entertainment, which general manager Lee Anne Callahan-Longo described as "a management, music, and production company... View Details
    Keywords: Marketing; Beyoncé; Internet and the Web; Music Entertainment; Distribution Channels; Product Launch; Music Industry
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    Elberse, Anita, and Stacie Smith. "Beyoncé." Harvard Business School Case 515-036, August 2014. (Revised October 2014.)
    • 08 Apr 2019
    • Blog Post

    Second Life: Reflections on Complementing Success with an Encore Career

    In 2015, Steve Kloeblen retired and thought he was done with the corporate world. A graduate of HBS Executive Education’s General Management Program, Kloeblen had more than 30 years of experience with IBM, culminating with his transition... View Details
    Keywords: Technology
    • Web

    Lifelong Learning - Alumni

    Career Management Climate Change Diversity and Inclusion Economy, Government Entrepreneurship Finance and Operations Governance and Boards Happiness, Purpose and Meaning Health Care Management and Leadership... View Details
    • 23 Jul 2018
    • News

    Future Of Work: Artificial Intelligence, Leadership & Why Business Education Must Adapt

    • 14 Feb 2022
    • Research & Ideas

    Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

    senior executives at their organizations have the right mindset and skills to lead in the digital era. Those closer to the nuts and bolts of digital functions—the chief technology officers, chief information officers, and chief digital... View Details
    Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
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