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Publications

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  • All HBS Web  (2,867)
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  • All HBS Web  (2,867)
    • People  (2)
    • News  (402)
    • Research  (2,084)
    • Events  (3)
    • Multimedia  (6)
  • Faculty Publications  (1,226)
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  • 21 Nov 2013
  • News

Case Study: BlackBerry and Thorsten Heins

firms to develop software to complement the firm's devices. But the problem wasn't with one or two design decisions—it was likely more deeply rooted in its processes and culture, a pattern I've seen affect many successful firms. They... View Details
Keywords: Telecommunications; Information; Management of Companies and Enterprises; Management
  • Web

Mental Health Awareness Month | Baker Library

Edmondson further clarifies her argument around psychological safety by stating it is: not about being nice not a personality factor not just another word for trust not about lowering performance standards Black Women & Mental Health In the United States, 17% of Black... View Details
  • 2008
  • Book

Business Market Management: Understanding, Creating, and Delivering Value

By: James C. Anderson, James A. Narus and Das Narayandas
For business-to-business marketing courses. The authors build the book around a framework of understanding, creating, and delivering value. View Details
Keywords: Customer Relationship Management; Customer Value and Value Chain; Cross-Cultural and Cross-Border Issues; Marketing; Marketing Strategy; Business Processes; Value
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Anderson, James C., James A. Narus, and Das Narayandas. Business Market Management: Understanding, Creating, and Delivering Value. 3rd ed. Pearson Prentice Hall, 2008.
  • 16 Sep 2015
  • Research & Ideas

Can Applied Economics Save Homeless Puppies?

Wagaroo, rather than to the previous owner. In return, Wagaroo uses the fee to help other dogs find homes and to support organizational operating costs. NEXT STEPS The Wagaroo team has expansion plans. For people who simply desire a high-touch View Details
Keywords: by Carmen Nobel; Retail
  • 01 Sep 2018
  • News

An SUV Built for African Roads—by African Workers

production facility that are different from typical original equipment manufacturers (OEMs). And the vehicle’s design allows for an efficient production process at low volumes and with manual labor. Because of these innovations, Yong says... View Details
Keywords: Amy Yee
  • January 2008
  • Article

Entrepreneurship and Urban Success: Toward a Policy Consensus

By: Zoltan J. Acs, Edward L. Glaeser, Robert E. Litan, Lee Fleming, Stephan J. Goetz, William R. Kerr, Steven Klepper, Stuart S. Rosenthal, Olav Sorenson and William C. Strange
Like all politics, all entrepreneurship is local. Individuals launch firms and, if successful, expand their enterprises to other locations. But new firms must start somewhere, even if their businesses are conducted largely or exclusively on the Internet. Likewise,... View Details
Keywords: Business Headquarters; Business Startups; Development Economics; Economy; Entrepreneurship; Policy; Taxation; Growth and Development Strategy; Product Development; Business Processes; Expansion; Internet
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Acs, Zoltan J., Edward L. Glaeser, Robert E. Litan, Lee Fleming, Stephan J. Goetz, William R. Kerr, Steven Klepper, Stuart S. Rosenthal, Olav Sorenson, and William C. Strange. "Entrepreneurship and Urban Success: Toward a Policy Consensus." Kauffman Foundation Research Report (January 2008).
  • 26 Apr 2004
  • Research & Ideas

A Clear Eye for Innovation

The Roman god Janus had two sets of eyes—one pair focusing on what lay behind, the other on what lay ahead. General managers and corporate executives should be able to relate. They, too, must constantly look backward, attending to the products and View Details
Keywords: by Charles A. O'Reilly III & Michael L. Tushman
  • Profile

Whitney Wilson

business problems they were solving.” After the Chamber, she accepted a consulting position with Deloitte in Washington DC where she “worked in the strategy and analytics practice for public sector clients. I focused my work around... View Details
  • 01 Jun 2024
  • News

Case Study: Ready for an Upgrade

Illustration by Alvaro Dominguez The Los Angeles–based startup Stell was borne of a pain point almost as old as recorded history itself: paperwork. One of Stell’s cofounders, Malory McLemore (MBA 2022), had landed a job as an engineer at Airbus after earning a... View Details
Keywords: Jen McFarland Flint; Computer Systems Design and Related Services; Professional Services
  • 01 Dec 2013
  • News

Faster, Bigger, Stronger: Supersizing the NFL

headquarters in New York, one of the executives charged with growing the league's reach and revenues is Peter O'Reilly (MBA 2002), vice president, fan strategy & marketing. "My focus is on strengthening our year-round calendar for our... View Details
Keywords: Finance; Management; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Dec 2011
  • News

Li & Fung's Global Footprint

Issue Focus: Leadership To keep pace with a fast-changing global business environment, “You’ve got to institutionalize the process of reinvention,” says William Fung. Photo courtesy Li & Fung Ltd. Issue Focus Making the Leadership Case... View Details
Keywords: Roger Thompson; Miscellaneous Manufacturing; Manufacturing; Wholesale Trade
  • July 2013 (Revised June 2014)
  • Case

Collaborating for Growth: Duane Morris in a Turbulent Legal Sector

By: Heidi K. Gardner and Annelena Lobb
By the late 2000s, the law firm Duane Morris had transformed itself from a growing U.S. law firm to a significant global player. The firm's uniquely collaborative organizational culture, which featured a transparent, data-driven compensation system, practice-group... View Details
Keywords: Professional Service Firm; Collaboration; Performance Management; Risk and Uncertainty; Competition; Management Practices and Processes; Organizational Structure; Groups and Teams; Organizational Culture; Performance; Cooperation; Globalized Firms and Management; Compensation and Benefits; Volatility; Growth and Development Strategy; Legal Services Industry; United States
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Gardner, Heidi K., and Annelena Lobb. "Collaborating for Growth: Duane Morris in a Turbulent Legal Sector." Harvard Business School Case 414-022, July 2013. (Revised June 2014.)
  • 01 Jun 2008
  • News

Understanding the Digital Frontier

energize your current customers to recruit new ones. Before companies enter the social-networking world, however, four “POST” questions need to be answered: People (what are your customers ready for?); Objectives (what are your company’s goals?); View Details
Keywords: Sean Silverthorne; Management
  • 11 Nov 2014
  • First Look

First Look: November 11

Sustainable Evaluation System Strategy By: Eccles, Robert G., and Peijun Duan Abstract—China's sustainable development faces three challenges: first, the follow-up momentum of sustainable economic growth and economic transformation is... View Details
Keywords: Sean Silverthorne
  • 20 Sep 2021
  • Blog Post

Student Spotlight: Summer Internships in Business and Environment

D), Summer Internship: Strategy and Marketing MBA Intern at Agriculture Capital Agriculture Capital is an investment advisor that invests in farmland and food processing assets to build consumer-driven,... View Details
  • 16 Jul 2024
  • Research & Ideas

Weighing Digital Tradeoffs in Private Equity

added Suraj Srinivasan, the Philip J. Stomberg Professor of Business Administration at Harvard Business School. “Pursuing a digital strategy is an especially valuable source of differentiated value creation by PE funds.” Yet digital... View Details
Keywords: by Michael Blanding; Financial Services
  • 04 Nov 2002
  • What Do You Think?

What’s Best for the Corporate Brain?

same time remain flexible enough to source new expertise and knowledge from outside the company." The planned termination of the lowest performing employees was characterized as a way "to forget things we no longer need to know," a View Details
Keywords: by James Heskett
  • 24 Apr 2014
  • News

Driving economic growth and job creation

capital, supporting more than $100 billion in lending to small businesses during her tenure. Heading up an agency of more than 3,000 employees, she prioritized overhauling and strengthening programs and operations, including streamlining loan View Details
  • Web

Four Ways to Make The Most of Your Company Events - Recruiting

can learn a lot about a company by looking at its website and social media accounts, so focus your content on questions that the students may have prepared in advance after doing their initial research. We encourage you to share details about your company and hiring... View Details
  • October 2010
  • Teaching Note

Whole Foods: Balancing Social Mission and Growth (TN)

By: Christopher Marquis and Bobbi Thomason
Teaching Note for 410023. View Details
Keywords: Food; Growth and Development; Mergers and Acquisitions; Mission and Purpose; Supply Chain; Business Model; Growth and Development Strategy; Integration; Management Practices and Processes; Labor Unions; Food and Beverage Industry; United States
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Marquis, Christopher, and Bobbi Thomason. "Whole Foods: Balancing Social Mission and Growth (TN)." Harvard Business School Teaching Note 411-057, October 2010.
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