Publications

19 May 2016
Research Event

Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium

said. Crowdsourcing isn’t exactly new. Lakhani, who is the Principal Investigator of the Crowd Innovation Lab and NASA Tournament Lab at the Harvard Institute for Quantitative Social Science, pointed out... View Details

Keywords: by Dina Gerdeman & Carmen Nobel

03 Mar 2009
First Look

First Look: March 3, 2009

show how institutions simultaneously constrain and enable social action. Two-Sided Platforms: Product Variety and Pricing Structures Author:Andrei Hagiu Periodical:Journal of Economics and Management... View Details

Keywords: Martha Lagace

March 2014
Teaching Note

Roll Back Malaria and BCG: The Change Initiative

By: Nava Ashraf and Natalie Kindred

Keywords: Health Care and Treatment; Management Practices and Processes; Performance Evaluation; Communication Strategy; Communication Intention and Meaning; Non-Governmental Organizations; Change Management; Multinational Firms and Management; Negotiation; Health Industry

07 Jun 2011
First Look

First Look: June 7

and debunk the myth that behavioral and neoclassical economic perspectives need be in conflict. Cognitive, Affective, and Special-interest Barriers to Policy Making Authors:Lisa L. Shu, Chia-Jung Tsay, and Max Bazerman Publication:In View Details

Keywords: Sean Silverthorne

September 1996 (Revised November 1999)
Case

GLSTN 1996

By: James E. Austin, Willis M. Emmons III and David Maue

The Gay, Lesbian, and Straight Teachers Network (GLSTN), which aims to create respect for all within schools regardless of sexual orientation, faces significant challenges stemming from its rapid growth into a 30-chapter national organization. Issues include... View Details

Keywords: Organizational Culture; Problems and Challenges; Leadership; Networks; Policy; Change Management; Nonprofit Organizations; Leadership Development; Growth Management; Organizational Change and Adaptation; Education Industry

Find at Harvard

16 Jan 2014
Research & Ideas

Resolving Patent Disputes that Impede Innovation

says. In December, for example, the Institute of Electrical and Electronics Engineers (IEEE) issued an amicus brief related to a case in which telecom equipment giant Ericsson sued Dell and six other hardware companies for patent... View Details

Keywords: by Carmen Nobel; Technology; Legal Services

October 2011 (Revised May 2015)
Case

The American Repertory Theater

By: Rohit Deshpande, Allen S. Grossman and Ryan Johnson

When Diane Paulus, artistic director and CEO of the American Repertory Theater (A.R.T.) first started in 2008, she attracted media coverage around an aesthetic that aimed to give the audience more ownership over the theater experience, excited theatergoers by... View Details

Keywords: Advertising Campaigns; Arts; Business Model; Leading Change; Media; Organizational Change and Adaptation; Nonprofit Organizations; Competitive Strategy; Entertainment and Recreation Industry; North and Central America

April 2009 (Revised October 2010)
Case

Bob Beall at the Cystic Fibrosis Foundation

By: Robert Steven Kaplan and Sophie Hood

Bob Beall is the Chief Executive Officer of the Cystic Fibrosis Foundation (CFF). CFF is an extremely successful organization, but Beall has to determine how to manage the organization through the financial crisis of 2008-2009. In this situation, donations are likely... View Details

Keywords: Decision Choices and Conditions; Financial Crisis; Philanthropy and Charitable Giving; Governing and Advisory Boards; Leadership; Crisis Management; Nonprofit Organizations

29 Apr 2014
First Look

First Look: April 29

Transfers usefully move resources from lowest- to highest-valuation networks, but transfers tend to cause socially costly growth in the Internet's routing table. We propose a market rule that avoids excessive trading and comes close to... View Details

Keywords: Sean Silverthorne

February 2014
Teaching Note

Community Health Workers in Zambia: Incentive Design and Management

By: Nava Ashraf and Kristin Johnson

Keywords: Developing Countries and Economies; Training; Health Care and Treatment; Compensation and Benefits; Recruitment; Selection and Staffing; Mission and Purpose; Non-Governmental Organizations; Motivation and Incentives; Health Industry; Zambia

March 2010 (Revised February 2014)
Case

Community Health Workers in Zambia: Incentive Design and Management

By: Nava Ashraf and Natalie Kindred

This case examines the various considerations relevant to selecting and compensating workers in a context where their work involves a pro-social component. This is relevant to not only health care in Zambia, but to NGO and public sector workers who are both motivated... View Details

Keywords: Developing Countries and Economies; Training; Health Care and Treatment; Compensation and Benefits; Recruitment; Selection and Staffing; Mission and Purpose; Non-Governmental Organizations; Motivation and Incentives; Health Industry; Zambia

05 Feb 2019
First Look

New Research and Ideas, February 5, 2019

findings can help explain a variety of behavioral phenomena including the structure of social insurance programs, patterns of public good provision, and why transactions that turn money into time are often deemed repugnant. Download... View Details

Keywords: Dina Gerdeman

19 Jul 2004
Research & Ideas

Why Innovations Sit on the Shelf

initiatives they had instituted were the result of past feedback. Creating organization-wide conversations is a crucial task of leadership—but often a very difficult one. Therefore, we've developed a four-point process for fostering such... View Details

Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader

27 Feb 2018
First Look

First Look at New Research and Ideas, February 27, 2018

the socially constructed nature of helping behavior. That is, the parties must establish and maintain a helping frame for their interaction, especially when help-givers are high-status external leaders. Second, the model specifies that... View Details

Keywords: Sean Silverthorne

04 Jan 2012
First Look

First Look: January 4

variety of important domains, from education and business to law and societal discourse. An emerging research literature has revealed the many ways in which colorblindness shapes individual, group, and institutional efforts to handle... View Details

Keywords: Carmen Nobel

16 Oct 2012
First Look

First Look: October 16

PublicationsEnterprise Analytics: Optimize Performance, Process, and Decisions Through Big Data Author:Thomas H. Davenport Publication:FT Press, 2012 Abstract This book, an edited collection of research papers from the International View Details

Keywords: Sean Silverthorne

26 Mar 2019
First Look

New Research and Ideas, March 26, 2019

attentional focus improves perceivers’ ability to judge group effectiveness. Finally, we find that perceivers with higher levels of social sensitivity are more accurate at judging group effectiveness. We discuss the implications of these... View Details

Keywords: Dina Gerdeman

March 2022 (Revised July 2022)
Case

Nexleaf Analytics: Saving the World Using the Internet of Things

By: Frank Nagle

In 2019, a decade after co-founding Nexleaf Analytics, CEO Nithya Ramanathan faced an important decision that would impact the ability of the small, but growing, not-for-profit organization to thrive for another decade. Their sensor technologies and big data analytics... View Details

Keywords: Corporate Strategy; Collaborative Innovation and Invention; Technological Innovation; Nonprofit Organizations; Competitive Strategy; Patents; Expansion; Information Technology; Health Industry; Information Industry; Medical Devices and Supplies Industry; Technology Industry