Skills - Publications - Faculty & Research

29 Nov 2023
News

A Holiday Benefit Dinner in LA; Seattle Club Revival Underway

there.” When they met up at a Global Networking Night in 2019, the two agreed they could combine Ayengar’s experience with launching the Singapore club with Weintraub’s business development skills to reboot the Seattle club. After an... View Details

Keywords: Margie Kelley

19 Mar 2012
HBS Case

HBS Cases: Overcoming the Stress of ‘Englishnization’

invested in working and speaking together, Neeley says. Managers should also be aware that workers often underestimate their language capabilities. In many cases, testing and offering benchmarks helps calm anxieties, as can limiting meetings for low-confidence English... View Details

Keywords: by Kim Girard

28 May 2020
Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

are processed through the same United States Bankruptcy Court system, and are overseen by the same pool of federal bankruptcy judges, who currently number about 350 only. The bankruptcy process also requires the active participation of View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

Blog

Celebrating 100 Years of the HBS Case Method

emphasis shifted from facts and theories to practical situations and outcomes. This shift was part of a larger cultural movement toward instrumentalism and pragmatism that engaged philosophers such as John Dewey. Law students could practice View Details

January 2021 (Revised April 2022)
Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal

This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details

Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota

Citation

Educators

Purchase

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

21 years. Nowitzki refined his skills by breaking them down into their component parts and focusing intently on the elements that needed improvement—not just practicing jump shots, but watching videos and breaking down the movements and... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

05 Sep 2018
Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

discern whether contributions to open source projects help specific employees become more productive at coding. He also hopes to examine whether adding highly skilled open source software contributors to a team has a significant effect on... View Details

Keywords: by Kristen Senz; Computer

19 May 2022
Blog Post

HKS Policy Analysis Exercise Showcase

final analysis—usually around 40 pages or 10,000 words—gives students the opportunity to integrate the technical skills and specialized knowledge gained from the MPP curriculum while also helping the client organization tackle a... View Details

18 Apr 2024
Blog Post

African American Student Union Spotlight on Emerging Markets

including courses like Africa Rising or Global Tech Entrepreneurship, and interaction with fellow students in the Africa Business Club, will equip me with the necessary skills and insights to thrive in this role and contribute... View Details

Research Summary

Informing Brand Marketing Practice

Susan M. Fournier is involved with several projects relating more generally to brand managment issues. These include boardroom-level projects (with Professors Thomas Madden and Franke Fehle of the University of South Carolina, and sponsored by Interbrand) on the... View Details

13 Apr 2009
Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

sketches and sparse instructions. He would more often tell them what not to play. Think about how valuable it would be for teams of business innovators to be free of preconceptions but as skilled at their task as Davis's musicians were.... View Details

Keywords: by Martha Lagace; Music

01 Feb 1999
News

A Taste of Tradition

observed by the families. Among the ideals it articulates are peaceful behavior, faith, mutual respect, and discipline. After working for Kikkoman for nine years in nonmanagerial roles, Mogi became eager to advance his skills and set his... View Details

Keywords: Judith A. Ross

11 Jul 2019
Blog Post

Meet the MBA Class of 2020

TAKE MY SKILLS TO THE NEXT LEVEL.” HOME REGION Buenos Aires, Argentina UNDERGRAD EDUCATION Universidad de San Andres, 2010 PREVIOUS EXPERIENCE Lartirigoyen Group, Adecoagro, ExxonMobil Michelle Lee “TO SCALE FOOD BUSINESSES, YOU FACE... View Details

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

on intangible capabilities, such as the ability to assess the value of the knowledge and skills that are already present within the firm and in some instances within its broader ecosystem; to rapidly understand how to redeploy them in new... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

24 Nov 2015
Research & Ideas

Developing Your Next CEO for the Family Business

aggressive change agents. The Non-Family Outsider Non-Family Outsider Alan Mulally (See Fig. 1) had the deep skills and experience needed to change and then grow Ford Motor Company in the worst period ever for the auto industry (with the... View Details

Keywords: Retail; Auto

31 Jul 2019
Research & Ideas

Distressed Employees? Try Resilience Training

have skills to cope. And it’s when workplaces need to make sure employees are getting the help they need.” Stressed-out workers seek online tools Whillans decided to explore whether an internet-based platform called Happify, which coaches... View Details

Keywords: by Dina Gerdeman; Health

18 Jan 2018
News

The Lessons of All-Day Breakfast

change management process. Morrell: You come into a new situation where you have a lot of veterans who've been there for decades and you are building on the skills, your listening skills and being able to react to people in general. I... View Details

Keywords: Food Services and Drinking Places; Hospitality

12 Oct 2017
News

Fighting Poverty One Neighborhood at a Time

effort,” Majors reflects, “but I felt like there was so much more that could be done. At Purpose Built, my skills and education have broader impact.” Community Quarterbacks Majors and his colleagues at Purpose Built currently work with 16... View Details

Keywords: Deborah Blagg

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

limit the opportunities to develop people who are "dual-faceted" and good at both the sales functions and the marketing functions. But, some companies successfully try to hire people who have good "cross-over" skills... View Details

Keywords: by Benson Shapiro

20 Mar 2000
Research & Ideas

Incubators: The New Venture Capitalists?

involved in we won't let fail. Our personalities won't let that fail. That's a poor personality trait in the venture capital community. There are very different skill sets that you bring." Rowe agreed. "We've got so much skin in... View Details

Keywords: by Kenneth Liss

Publications