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Show Results For
- All HBS Web
(3,906)
- People (16)
- News (908)
- Research (2,471)
- Events (27)
- Multimedia (47)
- Faculty Publications (1,852)
Ward Melville
After mass-producing shoes for soldiers in World War I, Melville and an associate opened Thom McAn’s in New York as a low cost, high quality shoe retailer. The chain eventually encompassed over 1,200 stores. With Thom McAn’s as its anchor View Details
Keywords: Retail
- Profile
Kim Chen
Why was earning your MBA at HBS important to you? I sought to expand the way I think about my career and business and the context in which both operate. I knew HBS would help me do so by exposing me to a diverse set of classmates, topics, and sides of many important... View Details
- Profile
Joseph Blair
Why was earning your MBA at HBS important to you? Earning my MBA was important to me because I wanted to gain business skills that complemented my engineering background. As an engineer, I was accustomed to analyzing technical problems and figuring out the right... View Details
- Profile
Aline Camargo
Why was earning your MBA at HBS important to you? At HBS I was constantly exposed to a great variety of ideas, projects, studies and events. This intense and diverse environment allowed me to test various skills and discover some of my strengths and weaknesses that I... View Details
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
It's the most wonderful time of the year—or that's how the song goes. But this year's decline in retail sales has resulted in definitely uncheery employee layoffs and payroll cuts, a trend that is likely to continue. While the vicious... View Details
Milton J. Petrie
Location, location, location. Petrie had a keen sense for “hot real estate” which he used to create a new form of retailing – the women’s specialty store. By focusing on the teen market and insisting on quick inventory turns, he created a... View Details
Keywords: Retail
Robert E. Dewar
With a law degree from Wayne State University, Dewar joined S. S. Kresge (K-Mart) in the legal department. However, he became more interested in business than law and eventually led K-Mart’s huge expansion of retail stores nationwide. He... View Details
Keywords: Retail
Joseph M. Long
In 1938, Long, along with his brother Thomas, created one of the most successful self-service drugstores in the western United States. Self-service retailing was considered a radical concept when Long established his first operation in... View Details
Keywords: Retail
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
given that they're exchanging what they hope is a boost in demand for sure losses on the logistics side," says Harvard Business School Assistant Professor Donald Ngwe. Shipping Fees and Product Assortment in Online Retail explores... View Details
Jack M. Eckerd
Eckerd introduced the self-service retailing model in his drug store operations and, in the process, built the largest drug store retail chain in the South. Eckerd was one of the firsts to recognize the... View Details
Keywords: Retail
David D. Glass
Glass is credited with leading Wal-Mart through an aggressive expansion program – increasing sales ten-fold (from $16 billion to $165 billion), developing the SuperCenter concept combining groceries and general merchandise, and opening hundreds of View Details
Keywords: Retail
Robert E. Wood
Wood joined the retail business as a general manager at Montgomery Ward and Company, where he advocated the building of retail stores to capitalize on the growing importance of the automobile. After... View Details
Keywords: Retail
Donald G. Fisher
Fisher opened his first store in 1969 selling exclusively Levi’s jeans. Five years later, Fisher created his own line of women’s jeans, called Gap jeans. Fisher expanded his company to include 2,300 retail stores in the U.S., Canada,... View Details
Keywords: Retail
- 01 Dec 2017
- News
2017 in Retail: Voice-Activated, One-Hour-Delivery Shopping
innovation is accelerating rapidly, and means big changes and challenges for the sector. We are seeing rapid changes both in traditional retailers and in startups. The largest traditional retailers are... View Details
- 06 Mar 2017
- Research & Ideas
Why Comparing Apples to Apples Online Leads To More Fruitful Sales
Online, consumers are more likely to buy when a product grouping display contains like items. Source: Mik22 In online retail displays, items pictured next to your product may make or break a decision to buy that product, according to... View Details
- 01 Mar 2016
- News
How Do I Get Your Job?
McKinsey before coming to HBS. Beck, cofounder and CEO of beauty retailer Bluemercury, tells Uberoi, a member of the student-run Retail & Luxury Goods Club, how she went from consultant to entrepreneur to... View Details
- 28 Jul 2014
- Research & Ideas
Eyes Shut: The Consequences of Not Noticing
safety of the employees who make the goods that the retailer sells? No need to feel awkward if your answer is no. Most people do not think about the harms created by indirect actions, that is, behaviors that hurt others indirectly, such... View Details
- 04 Sep 2019
- News
Clicks and Mortar
increasingly transform into places for experiences, not just for taking inventory home. What probably will not survive are the retailers that are more like a warehouse, or just physical repositories of goods. Real estate is too expensive... View Details
- 15 Dec 2014
- Research & Ideas
Deconstructing the Price Tag
sentiment, the researchers conducted six lab experiments in which participants answered questions about a simulated website of a fashion retailer selling T-shirts. The research also included a field study of sales figures at a real online... View Details
Sewell L. Avery
At Montgomery Ward, Avery hired top merchandising men from other fields and instituted numerous reforms. Montgomery Ward was very successful under Avery’s management, doing an annual mail order business of $700 million and boasting 575 View Details
Keywords: Retail