Professional Service Firm - Publications - Faculty & Research

16 May 2000
Research & Ideas

The Simple Economics of Open Source

projects. Their strategies for capturing some of this energy usually fall into one of two strategies, say Lerner and Tirole. In what they call the "reactive" strategy, commercial firms try to bundle paid View Details

Keywords: by Martha Lagace; Technology

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Judges - Alumni

consisted of launching internal fintech ventures for large financial services firms, after joining the technology strategy firm DiamondCluster (acq. PWC) in its early days. Shereen also spent six years... View Details

November 2009
Supplement

Managing a Global Team: Greg James at Sun Microsystems, Inc. (B)

By: Tsedal Neeley

This case updates students on the steps Greg James took to solve the problems that instigated the crisis documented in “Managing a Global Team: Greg James at Sun Microsystems, Inc. (A).” We find out how James solves the process problems involved in his team's breakdown... View Details

Keywords: Customer Satisfaction; Globalized Firms and Management; Crisis Management; Service Delivery; Business Processes; Performance Productivity; Groups and Teams; Technology Industry

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Outdoor Spaces | About

designed to encourage continued learning outside of the classroom, promote collaboration, and build a sense of community. The firm of Frederick Law Olmsted, designer of New York’s Central Park and Boston’s “Emerald Necklace” system of... View Details

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Strategy Execution Online Course | HBS Online

responsibilities Foster successful strategy execution by establishing an environment that communicates which opportunities and behaviors are encouraged and which are out of bounds Who Will Benefit Mid-Level Managers and Professionals... View Details

10 May 2016
First Look

May 10, 2016

last decade has seen a sharp rise in patent litigation in the U.S., with 2015 having one of the highest patent lawsuit counts on record. In theory, this could be a consequence of growth in the commercialization of technology and innovation—patent lawsuits increase as... View Details

Keywords: Carmen Nobel

2018
Working Paper

Sustainability and Green Business in Latin America During Globalization Waves

By: Geoffrey Jones

This working paper examines the impact of modern business enterprise on the natural environment of Latin America during the globalization waves between the 19th century and the present day. It argues that although global capitalism created much wealth for the region,... View Details

Keywords: Globalization; Natural Environment; Outcome or Result; Business History; Pollutants; Environmental Sustainability; Green Technology Industry; Beauty and Cosmetics Industry; Tourism Industry; Latin America

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Other Article

The Market That Wasn't: The Non-emergence of the Online Grocery Category

By: Chad Navis, Greg Fisher, Ryan Raffaelli and Mary Ann Glynn

We examine the non-emergence of a potential new market category. In the late 1990s the entrepreneurial firms that attempted to sell groceries online attracted significant resources, made meaningful technological advancements and generated immense publicity, yet online... View Details

Keywords: Internet and the Web; Food; Emerging Markets; Service Industry; Service Industry

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01 Dec 2022
News

Future Vision

out of poverty, providing products and services that have improved people’s standards of living, and creating fulfilling jobs and careers. But the challenges facing the world today require business to do even more—to address persistent... View Details

Keywords: Brian Kenny; Educational Support Services; Educational Support Services

September 2009 (Revised May 2011)
Case

Acumen Fund: Measurement in Impact Investing (A)

By: Alnoor Ebrahim and V. Kasturi Rangan

Acumen Fund is a global venture capital firm with a dual purpose: it looks for a return on its investments, and it also seeks entrepreneurial solutions to global poverty. This case examines Acumen's new projects in Kenya. The organization's investment committee and its... View Details

Keywords: Decision Choices and Conditions; Venture Capital; Investment Return; Philanthropy and Charitable Giving; Risk Management; Corporate Social Responsibility and Impact; Business and Government Relations; Social Enterprise; Financial Services Industry; Kenya

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July 2004 (Revised July 2004)
Case

Man Group plc

By: Andre F. Perold and Herve Duteil

In 2004, Man Group was the world's largest packager and distributor of investment vehicles tied to hedge funds. The firm had an equity market capitalization of $10 billion and funds under management of $38 billion. Man's offerings spanned a wide range of risk/reward... View Details

Keywords: Capital Markets; Investment; Investment Return; Investment Funds; Global Strategy; Distribution; Product Development; Financial Services Industry

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Negotiation Course Online | HBS Online

your approach to be more effective Who Will Benefit Negotiation Professionals Value-Driven Individuals Early and Mid-Career Professionals Hone your negotiation skills and develop strategies and techniques to... View Details

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HBS - Financials | Supplemental Financial Information

to HBP, Executive Education, and HBS Online as operating expenses, in a profit-seeking enterprise they would in large part be considered cost of goods sold. These expenses include direct costs for staff compensation, specialized outside View Details

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HBS - Financials | Supplemental Financial Information

Salaries & Benefits 10% Publishing & Printing 9% Other 8% Space & Occupancy 7% Fellowships 6% Professional Services 6% Depreciation 3% University Assessments 2% Supplies & Equipment 0% Debt View Details

09 Feb 2021
News

Investing in Entrepreneurship

leadership, modesty, and service to business and society,” added Matt Segneri (MBA 2010), who has served as the Bruce and Bridgitt Evans Executive Director of the Harvard Innovation Labs since early 2020. “His support will be instrumental... View Details

Keywords: Susan Young

01 Jun 2002
News

Up to the Challenge: Demola Gbadegesin - In the Right Direction

held a memorial service for his grandmother. Since then, several members of his family have been considering returning home. “A lot of people involved in the pro-democracy movement have moved back and are making positive changes,” he... View Details

Keywords: Susan Young; democracy; family; technology; Architectural, Engineering, and Related Services; Architectural, Engineering, and Related Services; Architectural, Engineering, and Related Services

11 Jul 2023
Blog Post

Second Life: Reflections on Complementing Success with an Encore Career

decline. “I need to keep my professional skills in play, or they will atrophy.” The path ahead, however, remained unclear. Kloeblen was not sure how his executive experience could translate into one, or multiple, roles, what kinds of... View Details

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

schedule would do the trick, with the bulk of the payment due when procurement budgets are replenished. The frustrated supplier also may be overlooking a fundamental set-up barrier. While top management from both firms might speak of the... View Details

Keywords: by Martha Lagace

April 2002
Case

Pallotta TeamWorks

By: Allen S. Grossman and Elizabeth Kind

Pallotta Team Works is a for-profit, privately owned company that produces multiday fundraising events for nonprofit organizations. Dan Pallotta, the 40-year-old CEO, founded the enterprise in 1992. The company has grown rapidly, having raised over $200 million for... View Details

Keywords: For-Profit Firms; Business Model; Nonprofit Organizations; Philanthropy and Charitable Giving; Social Marketing; Marketing Strategy; Service Industry; Service Industry; United States

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February 2022 (Revised November 2022)
Case

Fondeadora

By: Álvaro Rodríguez Arregui and Mitchell Weiss

Norman Müller and René Serrano, cofounders of Fondeadora, a Mexican “neobank,” had lined up a $12.5 million in Series A funding round in 2020 only to run into a major obstacle: The lead investor was Gradient Ventures, a venture firm launched by Alphabet, Inc., and... View Details